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Is Viedoc Application programming interface (API) down?
Current Viedoc Application programming interface (API) status is UP

We checked the official Viedoc Application programming interface (API) Status Page 3 min. 23 sec. ago. Learn more
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Recent Viedoc Application programming interface (API) Outages and Issues

Follow the recent outages and downtime for Viedoc Application programming interface (API) in the table below.

Start Time

Type

Length

Message

Details

March 23, 2024 08:39 UTC

MAINT

30 minutes

Release of 4.78 on Japanese Instance

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Start Time

March 23, 2024 08:39 UTC

Type MAINT
Affected Components

Viedoc 4 - Japan - Subject portal (ViedocMe)

Viedoc 4 - Japan - Document management (ViedocTMF)

Viedoc 4 - Japan - Main portal (clinic/admin/designer)

Viedoc 4 - Japan - Application programming interface (API)

Viedoc 4 - Japan - Background processes (import/export/revisions/alerts/archive/disposal)

Viedoc 4 - Japan - Reporting tool (ViedocReports)
Message

Release of 4.78 on Japanese Instance
Details

Identified - The release of Viedoc 4.78 is underway on the Japanese instance.During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here. Mar 23, 2024 - 08:32 UTC

March 16, 2024 07:45 UTC

MAINT

about 1 hour

Release of 4.78 on EU Instance

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Start Time

March 16, 2024 07:45 UTC

Type MAINT
Affected Components

Viedoc 4 - Europe - Document management (ViedocTMF)

Viedoc 4 - Europe - Main portal (clinic/admin/designer)

Viedoc 4 - Europe - Subject portal (ViedocMe)

Viedoc 4 - Europe - Application programming interface (API)

Viedoc 4 - Europe - Background processes (import/export/revisions/alerts/archive/disposal)

Viedoc 4 - Europe - Reporting tool (ViedocReports)
Message

Release of 4.78 on EU Instance
Details

Investigating - The release of Viedoc 4.78 is underway on the EU instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here. Mar 16, 2024 - 07:42 UTC

March 14, 2024 12:55 UTC

MAINT

34 minutes

Release of 4.78 on China Instance Ongoing

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Start Time

March 14, 2024 12:55 UTC

Type MAINT
Affected Components

Viedoc 4 - China - Reporting tool (ViedocReports)

Viedoc 4 - China - Document management (ViedocTMF)

Viedoc 4 - China - Subject portal (ViedocMe)

Viedoc 4 - China - Main portal (clinic/admin/designer)

Viedoc 4 - China - Application programming interface (API)

Viedoc 4 - China - Background processes (import/export/revisions/alerts/archive/disposal)
Message

Release of 4.78 on China Instance Ongoing
Details

Monitoring - The release of Viedoc 4.78 is underway on the Chinese instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here. Mar 14, 2024 - 12:54 UTC

September 04, 2023 21:24 UTC

WARN

about 2 months

Japanese Instance: Degraded performance on certain actions in PMS-studies

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Start Time

September 04, 2023 21:24 UTC

Type WARN
Affected Components

Viedoc 4 - China - Background processes (import/export/revisions/alerts/archive/disposal)

Viedoc 4 - China - Document management (ViedocTMF)

Viedoc 4 - China - Reporting tool (ViedocReports)

Viedoc 4 - China - Main portal (clinic/admin/designer)

Viedoc 4 - China - Subject portal (ViedocMe)

Viedoc 4 - China - Application programming interface (API)
Message

Japanese Instance: Degraded performance on certain actions in PMS-studies
Details

Update - Issues have been identified in the remaining categories ("opening subject cards", "saving forms" and "booklet actions submit, return, and recall"). Performance improvements are currently being implemented. The current plan is to release these improvements in the upcoming release 4.77 (currently planned for 19th - 21st of September) Aug 30, 2023 - 14:45 UTC

September 04, 2023 21:14 UTC

DOWN

10 minutes

Viedoc 4 China - Operational Disturbance

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Start Time

September 04, 2023 21:14 UTC

Type DOWN
Affected Components

Viedoc 4 - China - Background processes (import/export/revisions/alerts/archive/disposal)

Viedoc 4 - China - Reporting tool (ViedocReports)

Viedoc 4 - China - Document management (ViedocTMF)

Viedoc 4 - China - Main portal (clinic/admin/designer)

Viedoc 4 - China - Subject portal (ViedocMe)

Viedoc 4 - China - Application programming interface (API)
Message

Viedoc 4 China - Operational Disturbance
Details

Identified - The issue has been identified and a fix is being implemented. Sep 04, 2023 - 21:14 UTC

2024-04-27 05:27:30 UTC UTC

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2024-04-27 05:27:30 UTC UTC

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2024-04-27 05:27:30 UTC UTC

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2024-04-27 05:27:30 UTC UTC

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2024-04-27 05:27:30 UTC UTC

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No outages or status changes in the last 24 hours

Viedoc Application programming interface (API) status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Viedoc Application programming interface (API) Outage and Status History

We've been monitoring Viedoc Application programming interface (API) outages since October 10, 2022.
Here's the history of service outages we've observed from the Viedoc Application programming interface (API) Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

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DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

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Instant enriched data from
3,580 status pages

About Our Viedoc Application programming interface (API) Status Page Integration

Viedoc Application programming interface (API) is a Healthcare solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 53 outages that affected Viedoc Application programming interface (API) users. When Viedoc Application programming interface (API) publishes downtime on their status page, they do so across 26 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Viedoc Application programming interface (API) to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Viedoc Application programming interface (API) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Viedoc Application programming interface (API) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Viedoc Application programming interface (API) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Viedoc Application programming interface (API) enters a pre-planned maintenance window, keeping you up to date.

Since Viedoc Application programming interface (API) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Viedoc Application programming interface (API) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Viedoc Application programming interface (API) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Viedoc Application programming interface (API) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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