Is Viedoc down?
Current Viedoc status is UP

Monitoring - Our subprovider Azure China experience issues connecting to multiple Azure services due to DNS resolution issues. They have applied a fix and are monitoring the recovery.This can cause intermittent delays in accessing Viedoc. Apr 22, 2024 - 22:06 UTC

Identified - The release of Viedoc 4.78 is underway on the Japanese instance.During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here. Mar 23, 2024 - 08:32 UTC

Investigating - The release of Viedoc 4.78 is underway on the EU instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here. Mar 16, 2024 - 07:42 UTC

Monitoring - The release of Viedoc 4.78 is underway on the Chinese instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here. Mar 14, 2024 - 12:54 UTC

Investigating - When generating user administration logs from Viedoc Clinic or Viedoc Admin, an error occurs in a few studies. Investigation is ongoing to identify the cause for this. Most studies are unaffected by this issue. Oct 11, 2023 - 09:00 UTC