Last checked from Zai official status page 2 min. 24 sec. ago
Zai Status
Is Zai down?
Zai is up
Online payment API automation for collecting, refunding, and disbursing payments.
Not working for you?
StatusGator last checked the status of Zai on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Zai service health
This chart represents Zai service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zai status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Zai issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Zai?
Zai outage map
Explore our interactive Zai outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Zai outages, giving you a clear view of performance and downtime trends.
Recently detected Zai outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| AI services and API key management unavailable | 2m |
Never acknowledged
|
|
| Z.ai chatbot unavailable due to backend connection issues | 8m |
Never acknowledged
|
Incident description
AI services and API key management unavailable
Duration
2m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Z.ai chatbot unavailable due to backend connection issues
Duration
8m
StatusGator detected
Officially acknowledged
Never acknowledged
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- Show current status on private or public status page
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Recent Zai outages and issues
Follow the recent outages and downtime for Zai in the table below.
If you're experiencing a problem now, check the current Zai status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Maintenance
|
3h |
Maint
|
|
|
Card Payments and Tokenisation Issue (Resolved)
|
3h |
Warn
|
|
|
Maintenance
|
4h |
Maint
|
|
|
Maintenance
|
4h |
Maint
|
|
|
Partial BPAY Settlement Processing Delay
|
2h 10m |
Warn
|
Incident name
Maintenance
Duration
3h
Start
Severity
Maint
Incident name
Card Payments and Tokenisation Issue (Resolved)
Duration
3h
Start
Severity
Warn
Incident name
Maintenance
Duration
4h
Start
Severity
Maint
Incident name
Maintenance
Duration
4h
Start
Severity
Maint
Incident name
Partial BPAY Settlement Processing Delay
Duration
2h 10m
Start
Severity
Warn
Get notified about Zai outages
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See Zai status on your status page
You can also monitor any service or website on your status page
Zai components
View details of the current Zai status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Zai is down or
facing partial disruptions.
| Component name | Status |
|---|---|
| Zai 3D Secure (assembly-3ds2.js) |
Up
|
| Zai 3D Secure Authentication |
Up
|
| Zai Asynchronous API |
Up
|
| Zai BPAY Payins |
Up
|
| Zai BPAY Payouts |
Up
|
| Zai Cards Payins |
Up
|
| Zai Core / Supplementary Data APIs |
Up
|
| Zai Customer Support |
Up
|
| Zai Dashboard |
Up
|
| Zai Direct Credit Payins |
Up
|
| Zai Direct Credit Payouts |
Up
|
| Zai Direct Debit Payins |
Up
|
| Zai Fast Payments (NPP) Payins |
Up
|
| Zai Fast Payments (NPP) Payouts |
Up
|
| Zai Hosted Card Capture (Assembly.js) |
Up
|
| Zai PayTo API |
Up
|
| Zai PayTo Payins |
Up
|
| Zai Sandbox Access Points & Integrations |
Up
|
| Zai Sandbox Dashboard |
Up
|
| Zai Sandbox Payments Processing |
Up
|
| Zai Tokenisation (PromisePay.js) |
Up
|
| Zai Virtual Accounts & PayIDs API |
Up
|
| Zai Webhooks API |
Up
|
Get notified about Zai outages
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One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Zai outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Zai along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Zai status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Zai on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Zai status also follow these services
About our Zai status page integration
Zai (Online payment API automation for collecting, refunding, and disbursing payments) is a a Payments and Finance solution that StatusGator has been monitoring since October 2022. Over the past over 3 years, we have collected data on on more than 196 outages that affected Zai users. When Zai publishes downtime on their status page, they do so across 23 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Zai down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zai is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Zai to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Zai outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Zai is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Zai is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Zai posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zai enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Zai posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Zai has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Zai has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Frequently asked questions
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