Is Zai down?
Current Zai status is UP

We checked the official Zai Status Page 5 min. 1 sec. ago. Learn more
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Recent Zai Outages and Issues

Follow the recent outages and downtime for Zai in the table below.

Start Time

Type

Length

Message

Details

January 19, 2023 11:03 UTC

MAINT

34 minutes

Database maintenance

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Start Time

January 19, 2023 11:03 UTC

Type MAINT
Affected Components

API

Message

Database maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 19, 2023 - 22:00 AEDT

January 11, 2023 12:03 UTC

MAINT

about 1 hour

Production Maintenance

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Start Time

January 11, 2023 12:03 UTC

Type MAINT
Affected Components

API

Message

Production Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 11, 2023 - 23:00 AEDT

November 30, 2022 11:03 UTC

MAINT

about 1 hour

Production System Update

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Start Time

November 30, 2022 11:03 UTC

Type MAINT
Affected Components

API

Message

Production System Update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 30, 2022 - 22:00 AEDT

October 18, 2022 05:28 UTC

WARN

about 2 hours

Investigating issues with Batch Payments

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Start Time

October 18, 2022 05:28 UTC

Type WARN
Affected Components

Payment Processing - Batch

Message

Investigating issues with Batch Payments

Details

Identified - We’re currently investigating a potential service interruption with our Batch Payments. We apologise for any inconvenience and will provide more updates as they become available. Oct 18, 2022 - 16:26 AEDT

October 14, 2022 03:38 UTC

WARN

about 3 hours

Investigating issues with Production APIs

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Start Time

October 14, 2022 03:38 UTC

Type WARN
Affected Components

Payment Processing - PayTo

Payment Processing - Fast Payments

Payment Processing - Cards

Payment Processing - Batch

Message

Investigating issues with Production APIs

Details

Investigating - We’re currently investigating a potential service interruption with our Production APIs. We apologise for any inconvenience and will provide more updates as they become available. Oct 14, 2022 - 14:35 AEDT

Zai Components and Services

View details of the current Zai status below.

Name

Status

Details

Zai API

UP See more

Zai Assembly.js

UP See more

Zai Batch

UP See more

Zai Cards

UP See more

Zai Dashboard

UP See more

Zai Fast Payments

UP See more

Zai PayTo

UP See more

Zai PromisePay.js

UP See more

No outages or status changes in the last 24 hours

Zai status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zai Outage and Status History

We've been monitoring Zai outages since October 3, 2022.
Here's the history of service outages we've observed from the Zai Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,630 status pages

About Our Zai Status Page Integration

Zai is a Finance and Payments solution that StatusGator has been monitoring since October 2022. Over the past 4 months, we have collected data on on more than 11 outages that affected Zai users. When Zai publishes downtime on their status page, they do so across 8 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Zai to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Zai is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zai is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zai posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zai enters a pre-planned maintenance window, keeping you up to date.

Since Zai publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zai posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zai has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zai has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Zai down today?

According to its status page Zai is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Zai is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Zai is having issues?

There are two main options: You can check the Zai status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Zai status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Zai status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Zai customer support while checking everything on your side. You can also try Tweeting at them via @wearezai on Twitter. Or visit their official status page or website:

Where do you get the official Zai status?

We use the official Zai status page. Here are links to their status page and other helpful links.

Zai Down?

Are you experiencing issues with Zai? Sign up to receive notifications when Zai publishes outages.

Zai Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,630 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Zai?

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