Is Zai down?
Current Zai status is UP

We checked the official Zai Status Page 4 min. 25 sec. ago. Learn more
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Recent Zai Outages and Issues

Follow the recent outages and downtime for Zai in the table below.

Start Time

Type

Length

Message

Details

April 02, 2024 00:38 UTC

WARN

1 day

Investigating issues with Prelive APIs

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Start Time

April 02, 2024 00:38 UTC

Type WARN
Affected Components

API

Payment Processing - Batch

Message

Investigating issues with Prelive APIs

Details

Investigating - We are currently investigating 4xx and 5xx issues occurring in our Prelive environment. This impacts mostly Make Payment request and batch processing APIs. Apr 02, 2024 - 11:35 AEDT

March 12, 2024 00:42 UTC

WARN

about 5 hours

Delay in processing some BPay Payouts

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Start Time

March 12, 2024 00:42 UTC

Type WARN
Affected Components

Payment Processing - Batch

Message

Delay in processing some BPay Payouts

Details

Identified - Due to an issue encountered over the weekend, some BPay Payouts will be delayed for up to 1 day.A fix has already been identified and is currently being implemented by the Zai engineering teams to ensure no further impact. Updates will be posted here as remediation continues. Mar 12, 2024 - 11:37 AEDT

February 27, 2024 16:03 UTC

MAINT

40 minutes

Scheduled System Maintenance - Potential Impact on Real Time Services

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Start Time

February 27, 2024 16:03 UTC

Type MAINT
Affected Components

Payment Processing - Fast Payments

API

Message

Scheduled System Maintenance - Potential Impact on Real Time Services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 28, 2024 - 03:00 AEDT

February 26, 2024 16:13 UTC

MAINT

35 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Start Time

February 26, 2024 16:13 UTC

Type MAINT
Affected Components

Payment Processing - Fast Payments

API

Message

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 27, 2024 - 03:10 AEDT

February 25, 2024 16:03 UTC

MAINT

about 1 hour

Scheduled System Maintenance - Potential Impact on Real Time Services

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Start Time

February 25, 2024 16:03 UTC

Type MAINT
Affected Components

Payment Processing - Fast Payments

API

Message

Scheduled System Maintenance - Potential Impact on Real Time Services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 26, 2024 - 03:00 AEDT

2024-04-11 12:50:08 UTC UTC

STATUS

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2024-04-11 12:50:08 UTC UTC

STATUS

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2024-04-11 12:50:08 UTC UTC

STATUS

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2024-04-11 12:50:08 UTC UTC

STATUS

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2024-04-11 12:50:08 UTC UTC

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StatusGator has over 1 year of Zai status history.

Zai Components and Services

View details of the current Zai status below.

Name

Status

Details

Zai API

UP See more

Zai Assembly.js

UP See more

Zai Batch

UP See more

Zai Cards

UP See more

Zai Dashboard

UP See more

Zai Fast Payments

UP See more

Zai PayTo

UP See more

Zai PromisePay.js

UP See more

No outages or status changes in the last 24 hours

Zai status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zai Outage and Status History

We've been monitoring Zai outages since October 3, 2022.
Here's the history of service outages we've observed from the Zai Status Page:

Instant enriched data from
3,590 status pages

About Our Zai Status Page Integration

Zai is a Payments and Finance solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 53 outages that affected Zai users. When Zai publishes downtime on their status page, they do so across 8 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Zai to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Zai is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zai is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zai posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zai enters a pre-planned maintenance window, keeping you up to date.

Since Zai publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zai posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zai has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zai has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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