Is 8x8 Analytics down?
Current 8x8 Analytics status is UP

We checked the official 8x8 Analytics Status Page 4 min. 23 sec. ago. Learn more
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Recent 8x8 Analytics Outages and Issues

Follow the recent outages and downtime for 8x8 Analytics in the table below.

Start Time

Type

Length

Message

Details

June 10, 2024 19:10 UTC

WARN

about 3 hours

8x8 Analytics live stats delays - US region

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Start Time

June 10, 2024 19:10 UTC

Type WARN
Affected Components

Americas - Analytics

Message

8x8 Analytics live stats delays - US region

Details

8x8 is currently investigating 8x8 Contact Center analytics delays in observing agent and queue telephony status changes for a subset of US customers. This does not impact call flow or the ability to make or receive calls or other digital channels such as email or chat. We are currently working on restoring and will provide updates as they become available.

May 27, 2024 13:50 UTC

WARN

about 1 hour

8x8 Analytics for Contact Center issues - US

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Start Time

May 27, 2024 13:50 UTC

Type WARN
Affected Components

Americas - Analytics

Message

8x8 Analytics for Contact Center issues - US

Details

8x8 Is currently investigating an issue with 8x8 Analytics for Contact Center where new data is not present for historical reports, starting with 09:00 EST/06:00 PST today. We are working on resolving the issue and updates will be provided as they become available.

April 25, 2024 17:15 UTC

WARN

about 1 hour

Connection issues to 8x8 Services

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Start Time

April 25, 2024 17:15 UTC

Type WARN
Affected Components

Americas - All Other Services

Americas - Analytics

Message

Connection issues to 8x8 Services

Details

8x8 Is currently investigating reports of customers experiencing connection issues to 8x8 services. Please contact support to troubleshoot as we investigate this further. We will provide updates will be provided as they become available.

April 25, 2024 16:55 UTC

WARN

20 minutes

Connection issues to 8x8 Services

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Start Time

April 25, 2024 16:55 UTC

Type WARN
Affected Components

EMEA - Analytics

Message

Connection issues to 8x8 Services

Details

8x8 Is currently investigating reports of customers experiencing connection issues to 8x8 services. Please contact support to troubleshoot as we investigate this further. We will provide updates will be provided as they become available.

April 24, 2024 19:57 UTC

WARN

about 21 hours

Media playback availability issues (call recordings and voicemails)

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Start Time

April 24, 2024 19:57 UTC

Type WARN
Affected Components

Americas - All Other Services

Americas - Analytics

Message

Media playback availability issues (call recordings and voicemails)

Details

8x8 is investigating customer reports of being unable to view or playback media such as voicemails and call recordings. We are currently investigating and will provide updates as they become available.

2024-06-17 04:14:50 UTC UTC

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2024-06-17 04:14:50 UTC UTC

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2024-06-17 04:14:50 UTC UTC

STATUS

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2024-06-17 04:14:50 UTC UTC

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2024-06-17 04:14:50 UTC UTC

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Sign Up for More 8x8 Analytics History

StatusGator has about 3 years of 8x8 Analytics status history.

No outages or status changes in the last 24 hours

8x8 Analytics status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

8x8 Analytics Outage and Status History

We've been monitoring 8x8 Analytics outages since March 19, 2021.
Here's the history of service outages we've observed from the 8x8 Analytics Status Page:

Instant enriched data from
3,950 status pages

About Our 8x8 Analytics Status Page Integration

8x8 Analytics is a Telephony and Communications solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 747 outages that affected 8x8 Analytics users. When 8x8 Analytics publishes downtime on their status page, they do so across 43 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor 8x8 Analytics to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 7,700 notifications to our users about 8x8 Analytics incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If 8x8 Analytics is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when 8x8 Analytics is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

8x8 Analytics posts separate notifications for planned maintenance work. StatusGator will notify subscribers when 8x8 Analytics enters a pre-planned maintenance window, keeping you up to date.

8x8 Analytics does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate 8x8 Analytics maintenance events into your unified calendar.

When 8x8 Analytics posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When 8x8 Analytics has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because 8x8 Analytics has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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