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Current Canary status is UP

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Recent Canary Outages and Issues

Follow the recent outages and downtime for Canary in the table below.

Start Time

Type

Length

Message

Details

January 23, 2024 15:03 UTC

MAINT

10 minutes

Upcoming Cloud Services Upgrade: Brief Service Interruption on January 23rd at 10 AM ET

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Start Time

January 23, 2024 15:03 UTC

Type MAINT
Affected Components

Canary Service

Message

Upcoming Cloud Services Upgrade: Brief Service Interruption on January 23rd at 10 AM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 23, 2024 - 10:01 EST

August 09, 2022 21:43 UTC

WARN

about 1 hour

Service Interruption

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Start Time

August 09, 2022 21:43 UTC

Type WARN
Affected Components

Canary Service

Canary App

Message

Service Interruption

Details

Investigating - We are currently investigating an issue that is impacting services for a subset of Canary customers. We appreciate your patience while we work towards a resolution, and sincerely apologize for any frustrations this may cause. Aug 9, 17:40 EDT

May 06, 2022 16:08 UTC

WARN

15 minutes

Service Interruption

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Start Time

May 06, 2022 16:08 UTC

Type WARN
Affected Components

my.canary.is

canary.is

Message

Service Interruption

Details

Identified - Our team has identified the issue impacting Canary services and is actively working on restoring all services. We sincerely thank you for your continued patience. May 6, 12:07 EDT

May 06, 2022 15:18 UTC

WARN

about 1 hour

Service Interruption

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Start Time

May 06, 2022 15:18 UTC

Type WARN
Affected Components

canary.is

Message

Service Interruption

Details

Investigating - We are currently investigating an issue which is impacting Canary services. This may cause you to see a blinking white LED on your Canary device, or an error message when accessing the mobile or web applications. Thank you for your patience, and sincere apologies for any inconveniences this may cause. May 6, 11:14 EDT

May 06, 2022 15:13 UTC

WARN

5 minutes

Service Interruption

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Start Time

May 06, 2022 15:13 UTC

Type WARN
Affected Components

Canary App

my.canary.is

Canary Service

Message

Service Interruption

Details

Update - We are continuing to investigate this issue. May 6, 11:12 EDT

2024-04-10 20:52:29 UTC UTC

STATUS

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2024-04-10 20:52:29 UTC UTC

STATUS

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2024-04-10 20:52:29 UTC UTC

STATUS

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2024-04-10 20:52:29 UTC UTC

STATUS

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2024-04-10 20:52:29 UTC UTC

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StatusGator has over 6 years of Canary status history.

Canary Components and Services

View details of the current Canary status below.

Name

Status

Details

Canary App

UP See more

Canary canary.is

UP See more

Canary help.canary.is

UP See more

Canary my.canary.is

UP See more

Canary Service

UP See more

No outages or status changes in the last 24 hours

Canary status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Canary Outage and Status History

We've been monitoring Canary outages since November 16, 2017.
Here's the history of service outages we've observed from the Canary Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Canary Status Page Integration

Canary is a Security and Smart Home solution that StatusGator has been monitoring since November 2017. Over the past over 6 years, we have collected data on on more than 80 outages that affected Canary users. When Canary publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Canary to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Canary incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Canary is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Canary is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Canary posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Canary enters a pre-planned maintenance window, keeping you up to date.

Since Canary publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Canary posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Canary has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Canary has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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