Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 2 WARN notices last 30 days

Status History

Monitoring since September 5, 2016

Recent Events

Start Time Type Length Message Details
September 13, 2018 05:27 UTC WARN 1 day Some customers intermittently unable to load Nest app We've received reports from a small number of customers who are intermittently unable to load the...
August 28, 2018 15:59 UTC WARN about 7 hours Nest Guard devices may appear offline We've received reports regarding Nest Guard and Nest x Yale Lock devices reporting as offline. We...
August 02, 2018 15:41 UTC WARN about 9 hours Unable to view Video History when scrolling through Sightline We've received reports from some Nest Aware subscribers who are unable to view portions of their ...
July 27, 2018 21:57 UTC WARN 10 minutes Status: Nest App We're aware of an issue preventing customers from logging in to the Nest App. We're working to re...
July 10, 2018 19:26 UTC WARN 15 days Long hold times when contacting Nest Support We're currently having some issues with our telephony system. You may experience longer than expe...
July 03, 2018 21:36 UTC WARN about 4 hours Some customers unable to pair new cameras, modify existing cameras or reach the Nest app We've received reports from customers who are unable to pair new cameras, modify settings of curr...
May 31, 2018 22:31 UTC WARN about 6 hours Nest app currently unavailable UPDATE: The Nest app is now recovering, and most people should be able to log in. However, some t...
May 30, 2018 17:16 UTC WARN 16 minutes Nest Live Chat unavailable We're currently experiencing an issue with Nest Live Chat, and chat support is unavailable. We're...
May 17, 2018 03:06 UTC WARN about 3 hours Unable to control Nest Secure and Nest x Yale Lock via Nest app, or Nest app not loading UPDATE: The Nest app is now loading again on iOS, Android, and the web. We're still working on br...
May 03, 2018 01:31 UTC WARN 13 days Long wait times We're currently experiencing long wait times for customers contacting Nest Support. We apologize ...