| July 10, 2018 19:26 UTC |
WARN
|
ongoing
|
|
Long hold times when contacting Nest Support |
We're currently experiencing longer than expected wait times when contacting Nest Support. We apo... |
| July 03, 2018 21:36 UTC |
WARN
|
about 4 hours
|
|
Some customers unable to pair new cameras, modify existing cameras or reach the Nest app |
We've received reports from customers who are unable to pair new cameras, modify settings of curr... |
| May 31, 2018 22:31 UTC |
WARN
|
about 6 hours
|
|
Nest app currently unavailable |
UPDATE: The Nest app is now recovering, and most people should be able to log in. However, some t... |
| May 30, 2018 17:16 UTC |
WARN
|
16 minutes
|
|
Nest Live Chat unavailable |
We're currently experiencing an issue with Nest Live Chat, and chat support is unavailable. We're... |
| May 17, 2018 03:06 UTC |
WARN
|
about 3 hours
|
|
Unable to control Nest Secure and Nest x Yale Lock via Nest app, or Nest app not loading |
UPDATE: The Nest app is now loading again on iOS, Android, and the web. We're still working on br... |
| May 03, 2018 01:31 UTC |
WARN
|
13 days
|
|
Long wait times |
We're currently experiencing long wait times for customers contacting Nest Support. We apologize ... |
| March 15, 2018 18:47 UTC |
WARN
|
4 days
|
|
Long hold times for Nest Store order issues |
Due to an influx of new orders for Nest Hello, we’re currently experiencing Nest Store processing... |
| March 02, 2018 15:57 UTC |
WARN
|
about 4 hours
|
|
Some cameras appear offline |
We've received reports from customers whose cameras appear to be offline in the Nest app. We're c... |
| February 15, 2018 21:06 UTC |
WARN
|
about 2 hours
|
|
Issue: Nest App Notifications |
We're experiencing an issue that's affecting notifications from the Nest app, as well as email no... |
| February 01, 2018 03:32 UTC |
WARN
|
about 2 hours
|
|
Some cameras appear offline |
UPDATE: we believe this issue should now be resolved for most customers. If you're still experien... |
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