Is DrFirst RxInform down?
Current DrFirst RxInform status is UP

We checked the official DrFirst RxInform Status Page 4 min. 21 sec. ago. Learn more
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Recent DrFirst RxInform Outages and Issues

Follow the recent outages and downtime for DrFirst RxInform in the table below.

Start Time

Type

Length

Message

Details

March 30, 2024 02:04 UTC

MAINT

25 minutes

DrFirst Notification - Scheduled System Maintenance - Staging & Production - DNS - March 29 2024, 10:00 PM ET

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Start Time

March 30, 2024 02:04 UTC

Type MAINT
Affected Components

Canada - MedHx (Canada)

Canada - SmartSig (Canada)

Canada - SmartScan (Canada)

Canada - 3rd Party Service: Pharmacy Data Network (Ontario)

Canada - 3rd Party Service: Drug Information System (BC)

Canada - 3rd Party Service: Pharmacy Network - MedHx (Canada)

Provider Solutions - ePA

Rcopia - Rcopia Region 2

Rcopia - Rcopia Region 3

Rcopia - Rcopia Region 4

Rcopia - Rcopia Region 5

Rcopia - Rcopia Staging Environment

SmartSuite - SmartAllergy

SmartSuite - SmartScan

SmartSuite - SmartSig

Support Services - Help Center & Ticket Portal

Support Services - Help Center Messaging/Chat

Backline

EPCS

iPrescribe

MedHx

Population Risk Management (PRM)

RxInform

Huddle

Rcopia - Rcopia Region 1

Provider Solutions - mBC

SmartSuite - SmartDrug

SmartSuite - SmartPharmacy

SmartSuite - SmartProcessor

SmartSuite - SmartSwitch

Support Services - Phone Support

Third-Party Vendor Services - EPCS IDP (Experian/ID.me)

Third-Party Vendor Services - PDMP

Third-Party Vendor Services - InfinID

Third-Party Vendor Services - Pharmacy Network - Prescribing

Third-Party Vendor Services - Pharmacy Network - MedHx (US)

Message

DrFirst Notification - Scheduled System Maintenance - Staging & Production - DNS - March 29 2024, 10:00 PM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 29, 2024 - 22:00 EDT

March 28, 2024 23:02 UTC

MAINT

about 1 hour

DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, March 28, 2024, 7:00 PM ET

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Start Time

March 28, 2024 23:02 UTC

Type MAINT
Affected Components

RxInform

Message

DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, March 28, 2024, 7:00 PM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 28, 2024 - 19:00 EDT

December 08, 2023 00:04 UTC

MAINT

about 1 hour

DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, December 7, 2023, 7:00 PM ET

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Start Time

December 08, 2023 00:04 UTC

Type MAINT
Affected Components

RxInform

Message

DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, December 7, 2023, 7:00 PM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 07, 2023 - 19:01 EST

No outages or status changes in the last 24 hours

DrFirst RxInform status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

DrFirst RxInform Outage and Status History

We've been monitoring DrFirst RxInform outages since November 6, 2023.
Here's the history of service outages we've observed from the DrFirst RxInform Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our DrFirst RxInform Status Page Integration

DrFirst RxInform is a Healthcare solution that StatusGator has been monitoring since November 2023. Over the past 7 months, we have collected data on on more than 160 outages that affected DrFirst RxInform users. When DrFirst RxInform publishes downtime on their status page, they do so across 36 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor DrFirst RxInform to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 200 notifications to our users about DrFirst RxInform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DrFirst RxInform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DrFirst RxInform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DrFirst RxInform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DrFirst RxInform enters a pre-planned maintenance window, keeping you up to date.

Since DrFirst RxInform publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DrFirst RxInform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DrFirst RxInform has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DrFirst RxInform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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