Last checked from DrFirst official status page 3 min. 11 sec. ago

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Is DrFirst down?
DrFirst is UP

Healthcare workflow optimization with advanced technology and expert support.

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DrFirst service health

This chart represents DrFirst service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more DrFirst status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported DrFirst issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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  • Show current status on private or public status page
  • Be the first to know if service is down
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DrFirst status history

Since November 6, 2023, StatusGator has been monitoring DrFirst outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official DrFirst Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent DrFirst outages and issues

Follow the recent outages and downtime for DrFirst in the table below. If you're experiencing a problem now, check the current DrFirst status or report it.

Incident Name Duration Started Severity
DrFirst Notification - Emergency System Maintenance - Production - EPCS & Rcopia - December 19, 2024, 10:00 PM ET
30m
maintenance icon Maint
DrFirst Notification - Scheduled System Maintenance - Staging - Rcopia - December 19, 2024, 1:00 PM ET
1h
maintenance icon Maint
Performance Issues with Phone Support (Support Services)
45m
warn icon Warn
DrFirst Notification - Scheduled System Maintenance - Staging - Rcopia - December 18, 2024, 10:00 PM ET
3h
maintenance icon Maint
DrFirst Notification - Scheduled System Maintenance - Production - December 18, 2024, 10:00 PM ET
1h
maintenance icon Maint

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DrFirst components

View details of the current DrFirst status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when DrFirst is down or facing partial disruptions.

Component name Status Details
DrFirst 3rd Party Service: Drug Information System (BC) status
up icon Up
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DrFirst 3rd Party Service: Pharmacy Data Network (Ontario) status
up icon Up
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DrFirst 3rd Party Service: Pharmacy Network - MedHx (Canada) status
up icon Up
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DrFirst Backline status
up icon Up
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DrFirst ePA status
up icon Up
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DrFirst EPCS status
up icon Up
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DrFirst EPCS IDP (Experian/ID.me) status
up icon Up
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DrFirst e-Prescribing (Canada) status
up icon Up
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DrFirst Help Center Messaging/Chat status
up icon Up
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DrFirst Help Center & Ticket Portal status
up icon Up
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DrFirst Huddle status
up icon Up
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DrFirst InfinID status
up icon Up
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DrFirst iPrescribe status
up icon Up
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DrFirst mBC status
up icon Up
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DrFirst MedHx status
up icon Up
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DrFirst MedHx (Canada) status
up icon Up
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DrFirst Medical - Batch Eligibility status
up icon Up
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DrFirst Medical - Eligibility/Benefits Verification(BV) status
up icon Up
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DrFirst Medical - PA Status Dashboard status
up icon Up
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DrFirst Medical - Patient Financial Responsibility(PFR) status
up icon Up
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DrFirst Medical - Prior Auth Requirements(PAR) status
up icon Up
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DrFirst Medical - Prior Auth Submission(PAS) status
up icon Up
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DrFirst PDMP status
up icon Up
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DrFirst Pharmacy - Eligibility/Benefits Verification status
up icon Up
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DrFirst Pharmacy Network - MedHx (US) status
up icon Up
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DrFirst Pharmacy Network - Prescribing status
up icon Up
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DrFirst Pharmacy - Pharmacy Prior Authorization status
up icon Up
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DrFirst Pharmacy - Realtime Pharmacy Benefits(RTPB) status
up icon Up
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DrFirst Phone Support status
up icon Up
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DrFirst Population Risk Management (PRM) status
up icon Up
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DrFirst Rcopia Region 1 status
up icon Up
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DrFirst Rcopia Region 2 status
up icon Up
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DrFirst Rcopia Region 3 status
up icon Up
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DrFirst Rcopia Region 4 status
up icon Up
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DrFirst Rcopia Region 5 status
up icon Up
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DrFirst Rcopia Staging Environment status
up icon Up
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DrFirst RxInform status
up icon Up
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DrFirst SmartAllergy status
up icon Up
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DrFirst SmartDrug status
up icon Up
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DrFirst SmartPharmacy status
up icon Up
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DrFirst SmartProcessor status
up icon Up
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DrFirst SmartScan status
up icon Up
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DrFirst SmartScan (Canada) status
up icon Up
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DrFirst SmartSig status
up icon Up
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DrFirst SmartSig (Canada) status
up icon Up
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DrFirst SmartSwitch status
up icon Up
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One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on DrFirst outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

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About our DrFirst status page integration

DrFirst (Healthcare workflow optimization with advanced technology and expert support) is a a Healthcare solution that StatusGator has been monitoring since November 2023. Over the past about 1 year, we have collected data on on more than 402 outages that affected DrFirst users. When DrFirst publishes downtime on their status page, they do so across 46 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is DrFirst down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether DrFirst is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

Many StatusGator users monitor DrFirst to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about DrFirst incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Early Warning Signals

    If we detect a potential DrFirst outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

  • Down Notifications

    If DrFirst is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when DrFirst is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    DrFirst posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DrFirst enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When DrFirst posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When DrFirst has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because DrFirst has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about DrFirst outages

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Frequently Asked Questions

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