Is DrFirst down?
Current DrFirst status is UP

We checked the official DrFirst Status Page 4 min. 50 sec. ago. Learn more
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Recent DrFirst Outages and Issues

Follow the recent outages and downtime for DrFirst in the table below.

Start Time

Type

Length

Message

Details

May 07, 2024 16:04 UTC

MAINT

about 1 hour

DrFirst Notification - Scheduled System Maintenance - Staging - Rcopia - May 7, 2024, 12:00 PM ET

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Start Time

May 07, 2024 16:04 UTC

Type MAINT
Affected Components

Rcopia - Rcopia Staging Environment

Message

DrFirst Notification - Scheduled System Maintenance - Staging - Rcopia - May 7, 2024, 12:00 PM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 07, 2024 - 12:00 EDT

April 17, 2024 17:49 UTC

WARN

about 9 hours

ilpmp.org network is currently experiencing issues.

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Start Time

April 17, 2024 17:49 UTC

Type WARN
Affected Components

Third-Party Vendor Services - PDMP

Message

ilpmp.org network is currently experiencing issues.

Details

Investigating - The ilpmp.org network is currently experiencing issues. Apr 17, 2024 - 13:45 EDT

April 17, 2024 12:29 UTC

WARN

20 minutes

PDMP Third-Party Incident

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Start Time

April 17, 2024 12:29 UTC

Type WARN
Affected Components

Third-Party Vendor Services - PDMP

Message

PDMP Third-Party Incident

Details

Investigating - Customers may experience issues accessing Patient Searches via PMP gateway and PDMP reports might not be available. We are working with our partner and will keep this page updated. Apr 17, 2024 - 08:26 EDT

April 12, 2024 02:04 UTC

MAINT

about 4 hours

DrFirst Notification - Scheduled System Maintenance - Production - EPCS - April 11, 2024, 10:00 PM ET

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Start Time

April 12, 2024 02:04 UTC

Type MAINT
Affected Components

EPCS

Message

DrFirst Notification - Scheduled System Maintenance - Production - EPCS - April 11, 2024, 10:00 PM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 11, 2024 - 22:00 EDT

April 10, 2024 02:04 UTC

MAINT

about 4 hours

DrFirst Notification - Scheduled System Maintenance - Production - EPCS - April 9, 2024, 10:00 PM ET

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Start Time

April 10, 2024 02:04 UTC

Type MAINT
Affected Components

EPCS

Message

DrFirst Notification - Scheduled System Maintenance - Production - EPCS - April 9, 2024, 10:00 PM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 09, 2024 - 22:00 EDT

2024-05-07 20:10:28 UTC UTC

STATUS

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2024-05-07 20:10:28 UTC UTC

STATUS

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2024-05-07 20:10:28 UTC UTC

STATUS

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2024-05-07 20:10:28 UTC UTC

STATUS

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2024-05-07 20:10:28 UTC UTC

STATUS

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StatusGator has 6 months of DrFirst status history.

DrFirst Components and Services

View details of the current DrFirst status below.

Name

Status

Details

DrFirst 3rd Party Service: Drug Information System (BC)

UP See more

DrFirst 3rd Party Service: Pharmacy Data Network (Ontario)

UP See more

DrFirst 3rd Party Service: Pharmacy Network - MedHx (Canada)

UP See more

DrFirst Backline

UP See more

DrFirst ePA

UP See more

DrFirst EPCS

UP See more

DrFirst EPCS IDP (Experian/ID.me)

UP See more

DrFirst Help Center Messaging/Chat

UP See more

DrFirst Help Center & Ticket Portal

UP See more

DrFirst Huddle

UP See more

DrFirst InfinID

UP See more

DrFirst iPrescribe

UP See more

DrFirst mBC

UP See more

DrFirst MedHx

UP See more

DrFirst MedHx (Canada)

UP See more

DrFirst PDMP

UP See more

DrFirst Pharmacy Network - MedHx (US)

UP See more

DrFirst Pharmacy Network - Prescribing

UP See more

DrFirst Phone Support

UP See more

DrFirst Population Risk Management (PRM)

UP See more

DrFirst Rcopia Region 1

UP See more

DrFirst Rcopia Region 2

UP See more

DrFirst Rcopia Region 3

UP See more

DrFirst Rcopia Region 4

UP See more

DrFirst Rcopia Region 5

UP See more

DrFirst Rcopia Staging Environment

UP See more

DrFirst RxInform

UP See more

DrFirst SmartAllergy

UP See more

DrFirst SmartDrug

UP See more

DrFirst SmartPharmacy

UP See more

DrFirst SmartProcessor

UP See more

DrFirst SmartScan

UP See more

DrFirst SmartScan (Canada)

UP See more

DrFirst SmartSig

UP See more

DrFirst SmartSig (Canada)

UP See more

DrFirst SmartSwitch

UP See more

1 status change in the last 24 hours

DrFirst status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

Instant enriched data from
3,580 status pages

About Our DrFirst Status Page Integration

DrFirst is a Healthcare solution that StatusGator has been monitoring since November 2023. Over the past 6 months, we have collected data on on more than 156 outages that affected DrFirst users. When DrFirst publishes downtime on their status page, they do so across 36 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor DrFirst to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 200 notifications to our users about DrFirst incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DrFirst is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DrFirst is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DrFirst posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DrFirst enters a pre-planned maintenance window, keeping you up to date.

Since DrFirst publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DrFirst posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DrFirst has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DrFirst has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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