DrFirst icon
DrFirst icon

Is DrFirst down?
DrFirst is UP

Last checked from DrFirst official status page 1 min. 40 sec. ago

DrFirst not working for you?

Report an issue

DrFirst service health

This chart represents DrFirst service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more DrFirst status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

Have a different problem with DrFirst?

Report an issue

Looking to track DrFirst downtime and outages?

  • Receive real-time status updates
  • Show on private or public status page
  • Keep your team informed
  • Monitor alongside other services and websites
Start monitoring for free

DrFirst status history

We've been monitoring DrFirst outages since November 6, 2023. Here's the history of service outages we've observed from the DrFirst Status Page

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent DrFirst outages and issues

Follow the recent outages and downtime for DrFirst in the table below.

Incident Name Duration Started Severity
DrFirst Notification - Scheduled System Maintenance - Staging - November 20, 2024, 10:00 PM ET
1h
maintenance icon Maint
Intermittent Performance Issues/slowness with Rcopia Region 3
50m
warn icon Warn
Service Under Maintenance
1h 10m
maintenance icon Maint
DrFirst Notification - Scheduled System Maintenance - Rcopia - Staging - November 18, 2024, 5:00 PM ET
1h 58m
maintenance icon Maint
DrFirst Notification - Scheduled System Maintenance - Staging - Rcopia - November 15, 2024, 9:00 AM ET
4h 5m
maintenance icon Maint

Get notified about DrFirst outages

Stay updated with instant alerts for DrFirst outages by signing up now!

Start monitoring for free

See DrFirst status on your status page

You can also monitor any service or website on your status page

DrFirst components

View details of the current DrFirst status below.

Component name Status Details
DrFirst 3rd Party Service: Drug Information System (BC) status
up icon Up
See more
DrFirst 3rd Party Service: Pharmacy Data Network (Ontario) status
up icon Up
See more
DrFirst 3rd Party Service: Pharmacy Network - MedHx (Canada) status
up icon Up
See more
DrFirst Backline status
up icon Up
See more
DrFirst ePA status
up icon Up
See more
DrFirst EPCS status
up icon Up
See more
DrFirst EPCS IDP (Experian/ID.me) status
up icon Up
See more
DrFirst e-Prescribing (Canada) status
up icon Up
See more
DrFirst Help Center Messaging/Chat status
up icon Up
See more
DrFirst Help Center & Ticket Portal status
up icon Up
See more
DrFirst Huddle status
up icon Up
See more
DrFirst InfinID status
up icon Up
See more
DrFirst iPrescribe status
up icon Up
See more
DrFirst mBC status
up icon Up
See more
DrFirst MedHx status
up icon Up
See more
DrFirst MedHx (Canada) status
up icon Up
See more
DrFirst Medical - Batch Eligibility status
up icon Up
See more
DrFirst Medical - Eligibility/Benefits Verification(BV) status
up icon Up
See more
DrFirst Medical - PA Status Dashboard status
up icon Up
See more
DrFirst Medical - Patient Financial Responsibility(PFR) status
up icon Up
See more
DrFirst Medical - Prior Auth Requirements(PAR) status
up icon Up
See more
DrFirst Medical - Prior Auth Submission(PAS) status
up icon Up
See more
DrFirst PDMP status
up icon Up
See more
DrFirst Pharmacy - Eligibility/Benefits Verification status
up icon Up
See more
DrFirst Pharmacy Network - MedHx (US) status
up icon Up
See more
DrFirst Pharmacy Network - Prescribing status
up icon Up
See more
DrFirst Pharmacy - Pharmacy Prior Authorization status
up icon Up
See more
DrFirst Pharmacy - Realtime Pharmacy Benefits(RTPB) status
up icon Up
See more
DrFirst Phone Support status
up icon Up
See more
DrFirst Population Risk Management (PRM) status
up icon Up
See more
DrFirst Rcopia Region 1 status
up icon Up
See more
DrFirst Rcopia Region 2 status
up icon Up
See more
DrFirst Rcopia Region 3 status
up icon Up
See more
DrFirst Rcopia Region 4 status
up icon Up
See more
DrFirst Rcopia Region 5 status
up icon Up
See more
DrFirst Rcopia Staging Environment status
up icon Up
See more
DrFirst RxInform status
up icon Up
See more
DrFirst SmartAllergy status
up icon Up
See more
DrFirst SmartDrug status
up icon Up
See more
DrFirst SmartPharmacy status
up icon Up
See more
DrFirst SmartProcessor status
up icon Up
See more
DrFirst SmartScan status
up icon Up
See more
DrFirst SmartScan (Canada) status
up icon Up
See more
DrFirst SmartSig status
up icon Up
See more
DrFirst SmartSig (Canada) status
up icon Up
See more
DrFirst SmartSwitch status
up icon Up
See more

Get notified about DrFirst outages

Stay updated with instant alerts for DrFirst outages by signing up now!

Start monitoring for free

One App that has it all

Features covering most of your needs in monitoring and communicating outages or downtime.

Monitor DrFirst along with other services and websites

Monitor CrowdStrike along with other services and websites

StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

Start monitoring for free

Get notified on DrFirst status change

Get notified on CrowdStrike status change

StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

Start monitoring for free

Show DrFirst on your status page

Show CrowdStrike on your status page

Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

Start monitoring for free

About our DrFirst status page integration

DrFirst is a Healthcare solution that StatusGator has been monitoring since November 2023. Over the past about 1 year, we have collected data on on more than 374 outages that affected DrFirst users. When DrFirst publishes downtime on their status page, they do so across 46 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor DrFirst to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about DrFirst incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If DrFirst is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when DrFirst is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    DrFirst posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DrFirst enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When DrFirst posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When DrFirst has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because DrFirst has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about DrFirst outages

Stay updated with instant alerts for DrFirst outages by signing up now!

Start monitoring for free

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!