Last checked from Eurofiber official status page 2 min. 37 sec. ago
Business fiber optic connectivity for digital transformation and reliable networks.
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Since August 14, 2024, StatusGator has been monitoring Eurofiber outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Eurofiber Status Page.
Follow the recent outages and downtime for Eurofiber in the table below. If you're experiencing a problem now, check the current Eurofiber status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
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Cablecut Mechelen - Urgent repair Location—Mechelen Reference number—320933Report date—12/18/2024 at 17:00Dear customer,At this moment Eurofiber has a damaged cable which we urgently need to repair.If we postpone this action your connection will be at risk of a sudden outage.Our engineers are onsite to repair this cable. The Estimate Time of Repair is approx.. 3 hours from now.We apologize for any inconvenience caused by this. Incident resolvedUpdatesSorted by — Most recentResolved12/19/202401:00Cable damage resolvedNL:De kabelschade is hersteld.EN:Cable damage is repairedResolved12/18/202420:56Cablecut Mechelen - Repairs delayedDear customer, We just received feedback from our engineer that repairs are delayed.Due to the complexity, they are unable to reach the previous mentioned ETR of 3 hours. Unfortunately, they are unable to provide a new ETR at this time.They keep working as fast as they can.
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1d 5h 30m |
Warn
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Kabelschade Amstelveen Location—Amstelveen Reference number—320909Report date—12/18/2024 at 23:30Geachte Relatie,Door een kabelschade in Amstelveen zijn wij genoodzaakt om de gehele kabel te knippen om alles definitief te kunnen herstellen.Op dit moment wordt een nieuw kabel geblazen en een ETR kan nog niet gegeven worden._____________________________________________________________________________________________________Dear Custumer,Due to cable damage in Amstelveen, we are forced to cut the entire cable in order to be able to repair everything permanently.At the moment, a new cable is being installed and an ETR cannot yet be given.UpdatesSorted by — Most recentUpdate12/19/202407:30Kabelschade AmstelveenGeachte Relatie,De kabel is geblazen. Men is momenteel bezig met voorbereidingen om de kabel te lassen voor herstel.Het fiberteam kan nog geen hersteltijd (ETR) aangeven._____________________________________________________________________________________________________Dear Custumer,The cable is installed and the fiber team is busy with preparation work to splice the cable for restoration of the services. The fiberteam wasn't able to give an ETR yet.
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5h 20m |
Maint
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Cablecut Mechelen - Urgent repair Location—Mechelen Reference number—320933Report date—12/18/2024 at 17:00Dear customer,At this moment Eurofiber has a damaged cable which we urgently need to repair.If we postpone this action your connection will be at risk of a sudden outage.Our engineers are onsite to repair this cable. The Estimate Time of Repair is approx.. 3 hours from now.We apologize for any inconvenience caused by this. Incident resolvedUpdatesSorted by — Most recentResolved12/19/202401:00Cable damage resolvedNL:De kabelschade is hersteld.EN:Cable damage is repairedResolved12/18/202420:56Cablecut Mechelen - Repairs delayedDear customer, We just received feedback from our engineer that repairs are delayed.Due to the complexity, they are unable to reach the previous mentioned ETR of 3 hours. Unfortunately, they are unable to provide a new ETR at this time.They keep working as fast as they can.
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35m |
Warn
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VRRP upgrades Location—NL Reference number—320229Report date—12/16/2024 at 22:55Dear customer,We will perform maintenance on the redundant VRRP internet services during the time windows below. The maintenance will be performed on one node at a time to prevent downtime. Each node will reboot twice during maintenance.- from 16 december 2024, 23:55 until 17 december 2024, 1:55- from 17 december 2024, 23:55 until 18 december 2024, 1:55- from 18 december 2024, 23:55 until 19 december 2024, 1:55- from 19 december 2024, 23:55 until 20 december 2024, 1:55With kind regards,Eurofiber----Geachte klant,We zullen onderhoud uitvoeren aan de redundante VRRP-internetservices tijdens de onderstaande tijdvensters. Het onderhoud zal op één node tegelijk worden uitgevoerd om downtime te voorkomen. Elke node zal twee keer herstarten tijdens het onderhoud.- van 16 december 2024, 23:55 tot 17 december 2024, 1:55- van 17 december 2024, 23:55 tot 18 december 2024, 1:55- van 18 december 2024, 23:55 tot 19 december 2024, 1:55- van 19 december 2024, 23:55 tot 20 december 2024, 1:55Met vriendelijke groet,EurofiberEstimated resolution date Date12/20/2024 Time01:00
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2d 8h 25m |
Maint
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Major power outage Gent Location—Gent Reference number—320222Report date—12/16/2024 at 16:30NL:Beste klant,Eurofiber ervaart momenteel een grote stroomstoring in een POP in de regio Gent.Wij gaan onze engineers inschakelen en gaan naar locatie voor onderzoek. Nog geen oplostijd bekend.============================================================EN:Dear customer,Eurofiber is currently experiencing a major power outage at a POP in the Ghent region.We will dispatch our engineers and go to the location for investigation.No resolution time known yet.Estimated resolution date Date12/16/2024 Time22:59UpdatesSorted by — Most recentUpdate12/16/202422:44Major power outage GentPOP Gent The engineer has replaced the device and we see that some connections coming back the engineer will standby for upcoming 30 Min if it stable he will leave the location at 00:00Update12/16/202421:17Update Major power outage GentNL: De problemen in Gent worden veroorzaakt door een defecte stroom contactor op onze locatie in Gent.De beheerder is op locatie bezig om de contactor weer werkende te maken. Ter info: Aggregaat kan niet aangesloten worden op locatie door de defecte contactor.Nood ondersteuning om de verbinding weer online te krijgen is op dit moment dus helaas niet mogelijk.ETR is op dit moment nog niet te geven. EN: Dear customer, The problems in Gent are caused by a broken power contactor on location.The administrator of the location is trying to fix the contactor. For your information: An emergency power generator can’t be installed due to the broken contactor.Unfortunately, we are not able to get services online with an emergency power generator.ETR can’t be given yet.
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15m |
Warn
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Start monitoring for freeEurofiber (Business fiber optic connectivity for digital transformation and reliable networks) is a an IT solution that StatusGator has been monitoring since August 2024. Over the past 4 months, we have collected data on on more than 54 outages that affected Eurofiber users. When Eurofiber publishes downtime on their status page, they do so using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Eurofiber down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Eurofiber is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Eurofiber to get notified when it's down or has an outage. We've sent more than 200 notifications to our users about Eurofiber incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Eurofiber outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Eurofiber is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Eurofiber is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Eurofiber does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Eurofiber maintenance notifications, please email us.
When Eurofiber posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
At this time, we do not collect detailed status updates from the Eurofiber status page. If you need this capability, please be sure to reach out.
At this time, we do not gather individual component data from the Eurofiber status page. If you need this capability, please be sure to reach out.
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