Last checked from Eurofiber official status page 8 min. 21 sec. ago
Business fiber optic connectivity for digital transformation and reliable networks.
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Incident Name | Duration | Started | Severity |
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Stroomstoring Sommelsdijk Location—Sommelsdijk Reference number—324474Report date—1/10/2025 at 08:10Stroomstoring in (Sommelsdijk) Op dit moment ervaren we een stroomstoring in (Sommelsdijk). Onze aannemer is onderweg naar de locatie om de storing te onderzoeken en deze te verhelpen. De verwachte oplostijd is (onbekend). Wij houden u op deze pagina van de voortgang op de hoogte. ------------------------------------------------------------------------------------------------Power outage in (Sommelsdijk) We are currently experiencing a power outage in (Sommelsdijk). Our contractor is on his way to the location to investigate and resolve the outage. The expected resolution time is (unknown). We will keep you updated on the progress on this page.
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26m |
Down
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Major Outage - network equipment - TIEL, THE NETHERLANDS Location—Major Outage - network equipment - TIEL, THE NETHERLANDS Reference number—323904Report date—1/8/2025 at 10:01NL:Sinds 08/01/2025 om 11:01 zien wij netwerk alarmen in TIEL. Wij hebben nu direct onze afdeling Network Engineering ingeschakeld om dit te onderzoeken.Update volgt zodra er meer bekend is.-----------------ENG:Since 08/01/2025 at 11:01 we see network alarms in TIEL. We have now immediately called in our Network Engineering department to investigate this. Update will follow as soon as more is known.UpdatesSorted by — Most recentUpdate1/8/202514:15 Major Outage - network equipment - TIEL, THE NETHERLANDSNL:Na het opnieuw opstarten van de netwerk apparatuur werd de connectiviteit voor alle lijnen om 14:47 uur succesvol hersteld. Uit voorzorg blijven de situatie monitoren.--------------------ENG:Following the reboot of the affected node, connectivity for all lines was successfully restored at 2:47 PM.As a precaution we will continue to monitor the situation.Update1/8/202513:05Major Outage - network equipment - TIEL, THE NETHERLANDSNL:De ETA is vastgesteld op 14:30 CET. Een monteur is onderweg en zal de stroomvoorziening controleren en de eerste checks uitvoeren.ETR: Onbekend--------------------ENG:The ETA is set for 14:30 CET. A mechanic is on his way and will check the power supply and perform initial checks.ETR: UnknownUpdate1/8/202511:58Major Outage - network equipment - TIEL, THE NETHERLANDSNL:Onze externe technische partner is momenteel een nieuwe node aan het prepareren met de juiste configuratie. Zodra dit klaar is gaat een monteur direct op pad naar locatie voor eventuele vervanging. Tevens is onze facilitaire partner reeds onderweg om stroom / UPS te controleren. Als bij stroom herstel de node goed terugkomt, zal vervangen van deze node niet meer nodig zijn.--------------------ENG:Our external technical partner is currently preparing a new node with the correct configuration. As soon as this is done, a technician will immediately go to the location for possible replacement. Our facility partner is also already on the way to check power / UPS. If the node comes back properly when power is restored, replacing this node will no longer be necessary.Update1/8/202510:53Major Outage - network equipment - TIEL, THE NETHERLANDSNL:In overleg met onze Network Engineering afdeling hebben we onze externe technische partner aangestuurd voor onderzoek van nodes. Tevens onze facilitaire partner aangestuurd om stroom te controleren in TIEL (ook al zien we vooralsnog geen PEM/UPS alarmen).--------------------ENG:In consultation with our Network Engineering department we have directed our external technical partner to investigate the nodes. Also directed our facility partner to check power in TIEL (even though we do not see any PEM/UPS alarms at this time).
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17h 10m |
Warn
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Major Outage - network equipment - TIEL, THE NETHERLANDS Location—Major Outage - network equipment - TIEL, THE NETHERLANDS Reference number—323904Report date—1/8/2025 at 10:01NL:Sinds 08/01/2025 om 11:01 zien wij netwerk alarmen in TIEL. Wij hebben nu direct onze afdeling Network Engineering ingeschakeld om dit te onderzoeken.Update volgt zodra er meer bekend is.-----------------ENG:Since 08/01/2025 at 11:01 we see network alarms in TIEL. We have now immediately called in our Network Engineering department to investigate this. Update will follow as soon as more is known.
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3h 46m |
Down
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Cablecut Mechelen - Urgent repair Location—Mechelen Reference number—320933Report date—12/18/2024 at 17:00Dear customer,At this moment Eurofiber has a damaged cable which we urgently need to repair.If we postpone this action your connection will be at risk of a sudden outage.Our engineers are onsite to repair this cable. The Estimate Time of Repair is approx.. 3 hours from now.We apologize for any inconvenience caused by this. Incident resolvedUpdatesSorted by — Most recentResolved12/19/202401:00Cable damage resolvedNL:De kabelschade is hersteld.EN:Cable damage is repairedResolved12/18/202420:56Cablecut Mechelen - Repairs delayedDear customer, We just received feedback from our engineer that repairs are delayed.Due to the complexity, they are unable to reach the previous mentioned ETR of 3 hours. Unfortunately, they are unable to provide a new ETR at this time.They keep working as fast as they can.
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1d 5h 30m |
Warn
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Kabelschade Amstelveen Location—Amstelveen Reference number—320909Report date—12/18/2024 at 23:30Geachte Relatie,Door een kabelschade in Amstelveen zijn wij genoodzaakt om de gehele kabel te knippen om alles definitief te kunnen herstellen.Op dit moment wordt een nieuw kabel geblazen en een ETR kan nog niet gegeven worden._____________________________________________________________________________________________________Dear Custumer,Due to cable damage in Amstelveen, we are forced to cut the entire cable in order to be able to repair everything permanently.At the moment, a new cable is being installed and an ETR cannot yet be given.UpdatesSorted by — Most recentUpdate12/19/202407:30Kabelschade AmstelveenGeachte Relatie,De kabel is geblazen. Men is momenteel bezig met voorbereidingen om de kabel te lassen voor herstel.Het fiberteam kan nog geen hersteltijd (ETR) aangeven._____________________________________________________________________________________________________Dear Custumer,The cable is installed and the fiber team is busy with preparation work to splice the cable for restoration of the services. The fiberteam wasn't able to give an ETR yet.
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5h 20m |
Maint
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Start monitoring for freeEurofiber (Business fiber optic connectivity for digital transformation and reliable networks) is a an IT solution that StatusGator has been monitoring since August 2024. Over the past 5 months, we have collected data on on more than 59 outages that affected Eurofiber users. When Eurofiber publishes downtime on their status page, they do so using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Eurofiber down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Eurofiber is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Eurofiber to get notified when it's down or has an outage. We've sent more than 200 notifications to our users about Eurofiber incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Eurofiber outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Eurofiber is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Eurofiber is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Eurofiber does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Eurofiber maintenance notifications, please email us.
When Eurofiber posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
At this time, we do not collect detailed status updates from the Eurofiber status page. If you need this capability, please be sure to reach out.
At this time, we do not gather individual component data from the Eurofiber status page. If you need this capability, please be sure to reach out.
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