Is Freshservice Tickets down?
Current Freshservice Tickets status is UP

We checked the official Freshservice Tickets Status Page 4 min. 33 sec. ago. Learn more
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Recent Freshservice Tickets Outages and Issues

Follow the recent outages and downtime for Freshservice Tickets in the table below.

Start Time

Type

Length

Message

Details

January 27, 2024 23:31 UTC

MAINT

about 1 hour

See more
Start Time

January 27, 2024 23:31 UTC

Type MAINT
Affected Components

INDIA (MUMBAI) - Freshcaller

INDIA (MUMBAI) - Bots

INDIA (MUMBAI) - Third Party Services

Web App - Changes

INDIA (MUMBAI) - Search

INDIA (MUMBAI) - Custom Objects

INDIA (MUMBAI) - Ticket - Service Request

INDIA (MUMBAI) - Sandbox

INDIA (MUMBAI) - Workflow

INDIA (MUMBAI) - Mobile App

INDIA (MUMBAI) - API

INDIA (MUMBAI) - Authentication

INDIA (MUMBAI) - Reporting

Web App - Tickets

INDIA (MUMBAI) - Login

INDIA (MUMBAI) - Analytics

INDIA (MUMBAI) - Chat

March 23, 2023 15:01 UTC

WARN

5 minutes

Degraded Performance

See more
Start Time

March 23, 2023 15:01 UTC

Type WARN
Affected Components

Web App - Agent Portal

Web App - Alert Management

Web App - Assets

Web App - Automation

Web App - Billing

Web App - Changes

Web App - Dashboard

Web App - Marketplace

Web App - Problems

Web App - Project Management

Web App - Releases

Web App - Self-service portal

Web App - Solutions

Web App - Tickets

Message

Degraded Performance

March 13, 2023 12:16 UTC

WARN

about 3 hours

Issues accessing the tickets module

See more
Start Time

March 13, 2023 12:16 UTC

Type WARN
Affected Components

Web App - Agent Portal

Web App - Alert Management

Web App - Assets

Web App - Automation

Web App - Billing

Web App - Changes

Web App - Marketplace

Web App - Problems

Web App - Project Management

Web App - Releases

Web App - Self-service portal

Web App - Solutions

Web App - Tickets

Message

Issues accessing the tickets module

January 29, 2023 12:46 UTC

WARN

about 1 hour

Latency issues while using Custom domain

See more
Start Time

January 29, 2023 12:46 UTC

Type WARN
Affected Components

Web App - Problems

Web App - Agent Portal

Web App - Automation

Web App - Project Management

Web App - Assets

Web App - Changes

Web App - Billing

Web App - Support portal Conversational UI

Web App - Marketplace

Web App - Tickets

Web App - Self-service portal

Web App - Alert Management

Web App - Solutions

Web App - Releases

Message

Latency issues while using Custom domain

January 29, 2023 05:46 UTC

WARN

about 7 hours

Degraded performance in US

See more
Start Time

January 29, 2023 05:46 UTC

Type WARN
Affected Components

Web App - Problems

Web App - Assets

Web App - Marketplace

Web App - Tickets

Web App - Project Management

Web App - Automation

Web App - Agent Portal

Web App - Changes

Web App - Support portal Conversational UI

Web App - Self-service portal

Web App - Alert Management

Web App - Solutions

Web App - Releases

Message

Degraded performance in US

2024-04-12 01:26:15 UTC UTC

STATUS

? minutes

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2024-04-12 01:26:15 UTC UTC

STATUS

? minutes

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See more

2024-04-12 01:26:15 UTC UTC

STATUS

? minutes

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See more

2024-04-12 01:26:15 UTC UTC

STATUS

? minutes

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See more

2024-04-12 01:26:15 UTC UTC

STATUS

? minutes

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Sign Up for More Freshservice Tickets History

StatusGator has about 4 years of Freshservice Tickets status history.

No outages or status changes in the last 24 hours

Freshservice Tickets status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Freshservice Tickets Outage and Status History

We've been monitoring Freshservice Tickets outages since January 17, 2020.
Here's the history of service outages we've observed from the Freshservice Tickets Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Freshservice Tickets Status Page Integration

Freshservice Tickets is a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past about 4 years, we have collected data on on more than 359 outages that affected Freshservice Tickets users. When Freshservice Tickets publishes downtime on their status page, they do so across 82 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Freshservice Tickets to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 14,400 notifications to our users about Freshservice Tickets incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshservice Tickets is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshservice Tickets is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshservice Tickets posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice Tickets enters a pre-planned maintenance window, keeping you up to date.

Freshservice Tickets does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshservice Tickets maintenance events into your unified calendar.

When Freshservice Tickets posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshservice Tickets status page. If you need this capability, please be sure to reach out.

Because Freshservice Tickets has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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