Is PubNub Presence Service down?
Current PubNub Presence Service status is UP

We checked the official PubNub Presence Service Status Page 1 min. 39 sec. ago. Learn more
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Recent PubNub Presence Service Outages and Issues

Follow the recent outages and downtime for PubNub Presence Service in the table below.

Start Time

Type

Length

Message

Details

March 02, 2024 01:29 UTC

WARN

40 minutes

Failures for Presence Webhooks

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Start Time

March 02, 2024 01:29 UTC

Type WARN
Affected Components

Points of Presence - North America Points of Presence

Realtime Network - Presence Service

Points of Presence - European Points of Presence

Points of Presence - Asia Pacific Points of Presence

Points of Presence - Southern Asia Points of Presence

Message

Failures for Presence Webhooks

Details

Investigating - `Around 14:45 UTC (06:45 PT) March 01, the Presence service began to experience missed Presence webhook calls for some users. PubNub Technical Staff is investigating and more information will be posted as it becomes available.If you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support (support@pubnub.com). Mar 02, 2024 - 01:26 UTC

April 02, 2023 16:19 UTC

WARN

21 minutes

Elevated rate of latency and timeouts in US East Point of Presence (POP)

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Start Time

April 02, 2023 16:19 UTC

Type WARN
Affected Components

Points of Presence - North America Points of Presence

Realtime Network - Access Manager Service

Realtime Network - Mobile Push Gateway

Realtime Network - Presence Service

Realtime Network - Storage and Playback Service

Message

Elevated rate of latency and timeouts in US East Point of Presence (POP)

Details

Identified - Beginning at 15:34 UTC 04/02, some customers may be experiencing a higher rate of timeouts and errors in Presence, Push, HIstory, Subscribe, and Auth Services. Apr 02, 2023 - 16:19 UTC

December 13, 2021 21:05 UTC

MAINT

about 2 hours

Log4j2 (CVE-2021-44228) Status Update

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Start Time

December 13, 2021 21:05 UTC

Type MAINT
Affected Components

Realtime Network - Storage and Playback Service

Realtime Network - Publish/Subscribe Service

Realtime Network - Mobile Push Gateway

Realtime Network - DNS Service

Realtime Network - Objects Service

Realtime Network - Presence Service

Realtime Network - Realtime Analytics Service

Realtime Network - Access Manager Service

Realtime Network - MQTT Gateway

Realtime Network - Stream Controller Service

Message

Log4j2 (CVE-2021-44228) Status Update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 13, 21:00 UTC

November 12, 2021 14:40 UTC

WARN

about 2 hours

The Presence service is experiencing elevated latencies in the all PoPs

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Start Time

November 12, 2021 14:40 UTC

Type WARN
Affected Components

Realtime Network - Presence Service

Points of Presence - North America Points of Presence

Points of Presence - Asia Pacific Points of Presence

Points of Presence - Southern Asia Points of Presence

Points of Presence - European Points of Presence

Message

The Presence service is experiencing elevated latencies in the all PoPs

Details

Investigating - Around {02:00 UTC (06:00 PST)}, the Presence service began to experience elevated latencies in all of the PoPs. PubNub Technical Staff is investigating and more information will be posted as it becomes available.If you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support (support@pubnub.com). Nov 12, 14:37 UTC

November 11, 2021 17:29 UTC

WARN

about 3 hours

The Presence service is experiencing elevated latencies in the Frankfurt PoP

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Start Time

November 11, 2021 17:29 UTC

Type WARN
Affected Components

Realtime Network - Presence Service

Points of Presence - European Points of Presence

Message

The Presence service is experiencing elevated latencies in the Frankfurt PoP

Details

Update - Presence join latency has mostly recovered but is still elevated and there is some increase in Presence Webhook errors. We are continuing to work on a fix for this issue.As always, if you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support (support@pubnub.com). Nov 11, 17:26 UTC

2024-07-14 09:38:18 UTC UTC

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2024-07-14 09:38:18 UTC UTC

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2024-07-14 09:38:18 UTC UTC

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2024-07-14 09:38:18 UTC UTC

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2024-07-14 09:38:18 UTC UTC

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Sign Up for More PubNub Presence Service History

StatusGator has over 9 years of PubNub Presence Service status history.

No outages or status changes in the last 24 hours

PubNub Presence Service status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PubNub Presence Service Outage and Status History

We've been monitoring PubNub Presence Service outages since March 22, 2015.
Here's the history of service outages we've observed from the PubNub Presence Service Status Page:

July 2024

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,960 status pages

About Our PubNub Presence Service Status Page Integration

PubNub Presence Service is a Cloud Infrastructure and APIs solution that StatusGator has been monitoring since March 2015. Over the past over 9 years, we have collected data on on more than 452 outages that affected PubNub Presence Service users. When PubNub Presence Service publishes downtime on their status page, they do so across 22 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor PubNub Presence Service to get notified when it's down, is under maintenance, or has an outage. We've sent more than 2,000 notifications to our users about PubNub Presence Service incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If PubNub Presence Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PubNub Presence Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PubNub Presence Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PubNub Presence Service enters a pre-planned maintenance window, keeping you up to date.

Since PubNub Presence Service publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PubNub Presence Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PubNub Presence Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PubNub Presence Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

PubNub Presence Service status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PubNub Presence Service Outage and Status History

We've been monitoring PubNub Presence Service outages since March 22, 2015.
Here's the history of service outages we've observed from the PubNub Presence Service Status Page:

July 2024

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance