| February 24, 2020 18:46 UTC |
WARN
|
25 minutes
|
|
We are currently investigating a possible issue impacting VI transcriptions |
Identified - The issue has been identified and recovery is in progress. Feb 24, 10:53 PST |
| November 26, 2019 11:01 UTC |
WARN
|
about 5 hours
|
|
Audio issues with local calls in Germany |
Update - A fix has been implemented on our side to resolve this issue. Our initial tests have con... |
| October 10, 2019 20:45 UTC |
WARN
|
about 1 hour
|
|
Investigating issue with Outbound calling and VoiceAI |
Monitoring - A fix has been implemented and we are monitoring the results. Oct 10, 14:35 PDT |
| September 30, 2019 00:22 UTC |
DOWN
|
about 3 hours
|
|
Outbound calling down in New Zealand |
Update - The issue with calling to New Zealand was isolated and resolved. All services are back u... |
| August 22, 2019 05:30 UTC |
WARN
|
25 minutes
|
|
Inbound calls to Philippines numbers not connecting |
Update - We are continuing to investigate this issue. Aug 21, 22:29 PDT |
| August 22, 2019 04:52 UTC |
DOWN
|
38 minutes
|
|
Inbound calls not connecting, EF Cebu Philippines Office |
Investigating - Outage reported for all inbound calls to Cebu Philipines Office for EF, Request #... |
| August 19, 2019 19:14 UTC |
WARN
|
about 2 hours
|
|
Google Login Issues |
Monitoring - No update from Google yet, but we're seeing improved levels of successful authentica... |
| August 05, 2019 08:21 UTC |
WARN
|
about 2 hours
|
|
Outbound calls not going through to some mobile carriers in Vietnam |
Identified - We've identified and resolved the initial issue with calls not going through. We are... |
| July 30, 2019 08:45 UTC |
WARN
|
about 2 hours
|
|
Inbound calling issue in South Africa |
Investigating - We are currently investigating reports of inbound calls not going through to numb... |
| June 19, 2019 15:07 UTC |
DOWN
|
about 1 hour
|
|
Inbound calling failing to Portugal |
Update - We are continuing to investigate this issue. Jun 19, 08:49 PDT |
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