Is Dialpad down?
Current Dialpad status is UP

We checked the official Dialpad Status Page 3 min. 38 sec. ago. Learn more
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Recent Dialpad Outages and Issues

Follow the recent outages and downtime for Dialpad in the table below.

Start Time

Type

Length

Message

Details

August 26, 2024 20:07 UTC

WARN

25 minutes

Dialpad Native and Web App displaying a white screen

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Start Time

August 26, 2024 20:07 UTC

Type WARN
Affected Components

Website

Message

Dialpad Native and Web App displaying a white screen

Details

Investigating - We have identified an issue where some users are encountering a white screen when accessing either the native or web app. As a workaround, please force quit the app and relaunch it. Aug 26, 2024 - 13:03 PDT

August 26, 2024 15:11 UTC

WARN

about 2 hours

Some customers are experiencing issues in receiving emails

See more
Start Time

August 26, 2024 15:11 UTC

Type WARN
Affected Components

Contact Center - Digital Channels

Message

Some customers are experiencing issues in receiving emails

Details

Investigating - Digital Email channels for some of our customers are experiencing issues in receiving emails. We have contacted our email vendor and are working with them to resolve the issue. Aug 26, 2024 - 08:10 PDT

August 23, 2024 05:06 UTC

WARN

about 12 hours

iOS mobile app do not receive push notifications for channels

See more
Start Time

August 23, 2024 05:06 UTC

Type WARN
Affected Components

Application

Message

iOS mobile app do not receive push notifications for channels

Details

Identified - We have identified the issue, and our team is currently working to resolve it. Aug 22, 2024 - 22:02 PDT

August 22, 2024 16:21 UTC

WARN

about 10 hours

iOS mobile app do not receive push notifications for channels

See more
Start Time

August 22, 2024 16:21 UTC

Type WARN
Affected Components

Application

Message

iOS mobile app do not receive push notifications for channels

Details

Investigating - iOS mobile app do not receive push notifications for channels.When users are mentioned or have notifications for all mentions enabled, they do not receive notifications in the iOS mobile app.Web, native and Android are unaffected. Aug 22, 2024 - 09:21 PDT

August 09, 2024 18:32 UTC

WARN

5 minutes

Partial outage of Voice Intelligence

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Start Time

August 09, 2024 18:32 UTC

Type WARN
Affected Components

Voice Intelligence

Message

Partial outage of Voice Intelligence

Details

Monitoring - Monitoring (issue identified and fix implemented), starting at 17:18 UTC, as the number of available decoders was insufficient to meet the current number of customer requests. All AI features will be impacted since they depend on voice transcripts to work.The root cause investigation is ongoing. Aug 09, 2024 - 11:30 PDT

2024-08-28 15:23:04 UTC UTC

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2024-08-28 15:23:04 UTC UTC

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2024-08-28 15:23:04 UTC UTC

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2024-08-28 15:23:04 UTC UTC

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2024-08-28 15:23:04 UTC UTC

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Sign Up for More Dialpad History

StatusGator has over 9 years of Dialpad status history.

Dialpad Components and Services

View details of the current Dialpad status below.

Name

Status

Details

Dialpad Analytics

UP See more

Dialpad Application

UP See more

Dialpad Carrier Networks: Local Numbers

UP See more

Dialpad Carrier Networks: Messaging

UP See more

Dialpad Carrier Networks: Toll-Free Numbers

UP See more

Dialpad Contact Center

UP See more

Dialpad Contact Center - Digital Channels

UP See more

Dialpad Google Cloud Platform

UP See more

Dialpad Integrations

UP See more

Dialpad Meetings

UP See more

Dialpad Messaging

UP See more

Dialpad Telephony Infrastructure: Inbound Calls

UP See more

Dialpad Telephony Infrastructure: Outbound Calls

UP See more

Dialpad Voice Intelligence

UP See more

Dialpad Website

UP See more

No outages or status changes in the last 24 hours

Dialpad status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
4,030 status pages

About Our Dialpad Status Page Integration

Dialpad is a Telephony, Communications, and Audio solution that StatusGator has been monitoring since May 2015. Over the past over 9 years, we have collected data on on more than 503 outages that affected Dialpad users. When Dialpad publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Dialpad to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 5,000 notifications to our users about Dialpad incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dialpad is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dialpad is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dialpad posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dialpad enters a pre-planned maintenance window, keeping you up to date.

Since Dialpad publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dialpad posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dialpad has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dialpad has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Dialpad status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dialpad Outage and Status History

We've been monitoring Dialpad outages since May 11, 2015.
Here's the history of service outages we've observed from the Dialpad Status Page: