Is Dialpad Contact Center down?
Current Dialpad Contact Center status is UP

We checked the official Dialpad Contact Center Status Page 55 sec. ago. Learn more
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Recent Dialpad Contact Center Outages and Issues

Follow the recent outages and downtime for Dialpad Contact Center in the table below.

Start Time

Type

Length

Message

Details

November 17, 2023 02:21 UTC

WARN

about 5 hours

Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable

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Start Time

November 17, 2023 02:21 UTC

Type WARN
Affected Components

Contact Center

Message

Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable

Details

Identified - The issue has been identified and a fix is being implemented. Nov 16, 2023 - 18:21 PST

September 21, 2023 21:11 UTC

WARN

30 minutes

Degraded service for Active calls, Messages and Contact Center (+ Analytics)

See more
Start Time

September 21, 2023 21:11 UTC

Type WARN
Affected Components

Messaging

Analytics

Integrations

Contact Center

Application

Message

Degraded service for Active calls, Messages and Contact Center (+ Analytics)

Details

Monitoring - A subset of customers may have experienced degraded performance with Active calls, Messages, and Contact Center (+ Analytics). A fix has been applied and we are currently monitoring the situation. Sep 21, 2023 - 14:09 PDT

September 11, 2023 04:01 UTC

MAINT

about 2 hours

Unplanned maintenance scheduled for Notification Services

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Start Time

September 11, 2023 04:01 UTC

Type MAINT
Affected Components

Contact Center

Messaging

Voice Intelligence

Contact Center - Digital Channels

Meetings

Application

Message

Unplanned maintenance scheduled for Notification Services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 2023 - 21:00 PDT

September 09, 2023 04:01 UTC

MAINT

about 2 hours

Unplanned maintenance scheduled for Notification Services

See more
Start Time

September 09, 2023 04:01 UTC

Type MAINT
Affected Components

Voice Intelligence

Contact Center

Messaging

Contact Center - Digital Channels

Meetings

Application

Message

Unplanned maintenance scheduled for Notification Services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 08, 2023 - 21:00 PDT

August 16, 2023 18:57 UTC

WARN

about 2 hours

DP app does not show the correct calls from the Live calls, Agents, and Hold queue tab

See more
Start Time

August 16, 2023 18:57 UTC

Type WARN
Affected Components

Contact Center

Message

DP app does not show the correct calls from the Live calls, Agents, and Hold queue tab

Details

Investigating - We are currently investigating this issue. Aug 16, 2023 - 11:53 PDT

2024-03-04 01:37:08 UTC UTC

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2024-03-04 01:37:08 UTC UTC

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2024-03-04 01:37:08 UTC UTC

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2024-03-04 01:37:08 UTC UTC

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2024-03-04 01:37:08 UTC UTC

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Sign Up for More Dialpad Contact Center History

StatusGator has almost 9 years of Dialpad Contact Center status history.

No outages or status changes in the last 24 hours

Dialpad Contact Center status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dialpad Contact Center Outage and Status History

We've been monitoring Dialpad Contact Center outages since May 11, 2015.
Here's the history of service outages we've observed from the Dialpad Contact Center Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Dialpad Contact Center Status Page Integration

Dialpad Contact Center is an Audio, Communications, and Telephony solution that StatusGator has been monitoring since May 2015. Over the past almost 9 years, we have collected data on on more than 422 outages that affected Dialpad Contact Center users. When Dialpad Contact Center publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Dialpad Contact Center to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 4,300 notifications to our users about Dialpad Contact Center incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dialpad Contact Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dialpad Contact Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dialpad Contact Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dialpad Contact Center enters a pre-planned maintenance window, keeping you up to date.

Since Dialpad Contact Center publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dialpad Contact Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dialpad Contact Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dialpad Contact Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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