Is Talkdesk Down?
Current Talkdesk Status: up

Status History

We've been monitoring Talkdesk since March 31, 2015. Here's the history of service outages we've observed from the Talkdesk status page:

Recent Talkdesk Outages and Issues

Follow the recent outages and downtime for Talkdesk in the table below.

Sign Up for More Talkdesk History

StatusGator has almost 6 years of Talkdesk status history.

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Start Time Type Length Message Details
January 19, 2021 17:18 UTC WARN about 2 hours Increased error rates on calls Identified - We have identified an issue that may lead to increased error rates on calls. Our eng...
January 19, 2021 09:23 UTC WARN about 5 hours Partially Degraded Service
January 18, 2021 13:03 UTC WARN 5 minutes Partially Degraded Service
January 18, 2021 12:33 UTC WARN 25 minutes Partially Degraded Service
January 13, 2021 20:39 UTC WARN about 3 hours Application errors Investigating - We have received reports of application errors and are investigating. Jan 13, 12:...
2021-01-28 02:28:37 +0000 UTC UNKNOWN X minutes Information, question, about, in, here, go, downtime, will, and the outage, so, see, details, sign, displayed, information, you, in, and, sign, will, each, of, about, here, downtime, more, to, once, be, in, and Details
2021-01-28 02:28:37 +0000 UTC UNKNOWN X minutes question, downtime, Information, in, will, go, here, about, and the you, to, in, and, downtime, so, about, in, each, Details, see, sign, information, sign, outage, of, be, displayed, here, details, will, more, and once
2021-01-28 02:28:37 +0000 UTC UNKNOWN X minutes downtime, question, about, in, go, will, here, Information, and the outage, and, here, information, of, will, see, displayed, be, more, details, downtime, about, sign, so, you, each, in, sign, in, to, Details, and once
2021-01-28 02:28:37 +0000 UTC UNKNOWN X minutes go, about, the, Information, question, in, here, downtime, and will see, once, sign, of, will, in, sign, about, Details, in, details, each, be, displayed, downtime, you, to, so, outage, and, more, here, and information
2021-01-28 02:28:37 +0000 UTC UNKNOWN X minutes in, Information, the, here, question, about, go, downtime, and will sign, see, to, and, here, so, each, Details, sign, details, displayed, will, of, you, in, more, about, information, once, outage, in, downtime, and be

Supported Features

We support the following features in our integration with the Talkdesk status page:

  • Down Notifications

    If Talkdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Talkdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Talkdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Talkdesk enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Talkdesk publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Talkdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Talkdesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Talkdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Talkdesk down today?

According to its status page Talkdesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Talkdesk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Talkdesk is having issues?

There are two main options: You can check the Talkdesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Talkdesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Talkdesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Talkdesk customer support while checking everything on your side. You can also try Tweeting at them via @talkdesk on Twitter. Or visit their official status page or website:

Twitter Mentions