Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 31, 2015

Recent Events

Start Time Type Length Message Details
November 06, 2019 17:50 UTC WARN about 1 hour Partially Degraded Service
October 17, 2019 02:27 UTC WARN 41 minutes Issues logging in Identified - Our team has taken proactive measures to ensure that affected accounts can log in no...
September 03, 2019 16:37 UTC WARN about 1 hour Partially Degraded Service
August 31, 2019 13:47 UTC WARN about 7 hours Delays Updating Live Reporting Monitoring - Talkdesk Live shows full recovery and is now operating normally. We will continue to...
August 12, 2019 19:15 UTC WARN about 1 hour Delay assigning calls to agents Update - We've seen full recovery for assignment of Studio calls. We will continue to monitor and...
August 12, 2019 16:47 UTC WARN 36 minutes Delay assigning calls to agents Identified - Talkdesk has identified the cause of delayed dequeueing and has implemented a fix. T...
July 02, 2019 14:02 UTC WARN 18 minutes 502 Bad Gateway Identified - We’ve Identified an issue with a common infrastructure provider vendor.We’re working...
June 26, 2019 18:47 UTC WARN 16 minutes All Systems Operational
June 24, 2019 16:02 UTC WARN 32 minutes Partially Degraded Service
May 20, 2019 14:14 UTC WARN 18 minutes DNS Error 1016 Identified - Infrastructure issue with Talkdesk ID.Our engineering is seeing recovery.Due to incr...