Is Tuple down?
Current Tuple status is UP

We checked the official Tuple Status Page 1 min. 42 sec. ago. Learn more
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Recent Tuple Outages and Issues

Follow the recent outages and downtime for Tuple in the table below.

Start Time

Type

Length

Message

Details

February 03, 2023 09:49 UTC

WARN

35 minutes

Experiencing Issues with Customer.io Email Sending

See more
Start Time

February 03, 2023 09:49 UTC

Type WARN
Affected Components

Customer.io Email Sending

Message

Experiencing Issues with Customer.io Email Sending

February 01, 2023 01:04 UTC

DOWN

about 5 hours

Experiencing Issues with Heroku

See more
Start Time

February 01, 2023 01:04 UTC

Type DOWN
Affected Components

Heroku

Message

Experiencing Issues with Heroku

January 25, 2023 17:49 UTC

WARN

about 1 hour

Presence Signaling Service Issues

See more
Start Time

January 25, 2023 17:49 UTC

Type WARN
Affected Components

API

Message

Presence Signaling Service Issues

Details

Update - We've seen some instances of stale presence data persisting in the directory and are monitoring the relevant queue as it is processed. Jan 25, 2023 - 17:48 UTC

January 25, 2023 17:14 UTC

DOWN

25 minutes

Presence Signaling Service Issues

See more
Start Time

January 25, 2023 17:14 UTC

Type DOWN
Affected Components

API

Message

Presence Signaling Service Issues

Details

Update - We're continuing to work on a fix for this issue. Jan 25, 2023 - 17:13 UTC

January 25, 2023 17:04 UTC

WARN

10 minutes

Presence Signaling Service Issues

See more
Start Time

January 25, 2023 17:04 UTC

Type WARN
Affected Components

API

Message

Presence Signaling Service Issues

Details

Identified - We've identified an issue with our signaling server that is preventing the team directory from loading.We're working to resolve the issue now. Jan 25, 2023 - 17:01 UTC

2023-02-04 18:46:08 UTC UTC

STATUS

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2023-02-04 18:46:08 UTC UTC

STATUS

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2023-02-04 18:46:08 UTC UTC

STATUS

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2023-02-04 18:46:08 UTC UTC

STATUS

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2023-02-04 18:46:08 UTC UTC

STATUS

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Sign Up for More Tuple History

StatusGator has almost 2 years of Tuple status history.

Tuple Components and Services

View details of the current Tuple status below.

Name

Status

Details

Tuple API

UP See more

Tuple Customer.io Email Sending

UP See more

Tuple Heroku

UP See more

Tuple Postmark Email Sending

UP See more

Tuple Stripe API

UP See more

Tuple Stripe Checkout.js

UP See more

Tuple Stripe JS

UP See more

Tuple Twilio REST API

UP See more

Tuple Web Dashboard

UP See more

No outages or status changes in the last 24 hours

Tuple status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tuple Outage and Status History

We've been monitoring Tuple outages since March 3, 2021.
Here's the history of service outages we've observed from the Tuple Status Page:

Instant enriched data from
2,660 status pages

About Our Tuple Status Page Integration

Tuple is a Development solution that StatusGator has been monitoring since March 2021. Over the past almost 2 years, we have collected data on on more than 496 outages that affected Tuple users. When Tuple publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tuple to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Tuple is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tuple is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tuple posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tuple enters a pre-planned maintenance window, keeping you up to date.

Since Tuple publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tuple posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tuple has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tuple has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Tuple down today?

According to its status page Tuple is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Tuple is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Tuple is having issues?

There are two main options: You can check the Tuple status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Tuple status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Tuple status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Tuple customer support while checking everything on your side. You can also try Tweeting at them via @tuple on Twitter. Or visit their official status page or website:

Where do you get the official Tuple status?

We use the official Tuple status page. Here are links to their status page and other helpful links.

Tuple Down?

Are you experiencing issues with Tuple? Sign up to receive notifications when Tuple publishes outages.

Tuple Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,660 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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