Is Tuple API down?
Current Tuple API status is UP

We checked the official Tuple API Status Page 21 sec. ago. Learn more
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Recent Tuple API Outages and Issues

Follow the recent outages and downtime for Tuple API in the table below.

Start Time

Type

Length

Message

Details

April 19, 2024 19:04 UTC

WARN

32 minutes

App Crash with Latest Release

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Start Time

April 19, 2024 19:04 UTC

Type WARN
Affected Components

API

Message

App Crash with Latest Release

Details

Identified - We're seeing issues with our latest release, deployed today, that's causing a subset of users to experience app crashes while calling.We're reverting the release to get things back to normal; that should be ready and deployed in the next 15 minutes. Apr 19, 2024 - 19:02 UTC

September 25, 2023 15:19 UTC

WARN

28 minutes

Native client connection issues

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Start Time

September 25, 2023 15:19 UTC

Type WARN
Affected Components

API

Message

Native client connection issues

Details

Investigating - We are currently investigating an issue with clients being unable to connect after a planned production deployment.Ongoing calls appear to be unaffected. Sep 25, 2023 - 15:17 UTC

January 25, 2023 17:49 UTC

WARN

about 1 hour

Presence Signaling Service Issues

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Start Time

January 25, 2023 17:49 UTC

Type WARN
Affected Components

API

Message

Presence Signaling Service Issues

Details

Update - We've seen some instances of stale presence data persisting in the directory and are monitoring the relevant queue as it is processed. Jan 25, 2023 - 17:48 UTC

January 25, 2023 17:14 UTC

DOWN

25 minutes

Presence Signaling Service Issues

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Start Time

January 25, 2023 17:14 UTC

Type DOWN
Affected Components

API

Message

Presence Signaling Service Issues

Details

Update - We're continuing to work on a fix for this issue. Jan 25, 2023 - 17:13 UTC

January 25, 2023 17:04 UTC

WARN

10 minutes

Presence Signaling Service Issues

See more
Start Time

January 25, 2023 17:04 UTC

Type WARN
Affected Components

API

Message

Presence Signaling Service Issues

Details

Identified - We've identified an issue with our signaling server that is preventing the team directory from loading.We're working to resolve the issue now. Jan 25, 2023 - 17:01 UTC

No outages or status changes in the last 24 hours

Tuple API status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tuple API Outage and Status History

We've been monitoring Tuple API outages since March 3, 2021.
Here's the history of service outages we've observed from the Tuple API Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Tuple API Status Page Integration

Tuple API is a Development solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 644 outages that affected Tuple API users. When Tuple API publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tuple API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Tuple API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Tuple API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tuple API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tuple API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tuple API enters a pre-planned maintenance window, keeping you up to date.

Since Tuple API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tuple API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tuple API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tuple API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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