Is Change Healthcare AhiQA down?
Current Change Healthcare AhiQA status is UP

Update - Change Healthcare and Optum are working together to restore products and services, beginning with medical network and transaction services such as Pharmacy solutions, Exchange clearinghouse, Assurance Reimbursement Management, Clearance Patient Access Suite and Reimbursement Manager as well as claims and eligibility transactions. Learn more. When you see green checkmarks next to your products or services, please contact your client manager or use your normal support channels for assistance reconnecting. You can also join our Community for additional support references or view the current payer list. We are continuing with restoration activities daily and additional restorations will be updated here as available. Apr 23, 2024 - 10:44 EDT

Update - Change Healthcare and Optum are working together to restore products and services, beginning with medical network and transaction services such as Pharmacy solutions, Exchange clearinghouse, Assurance Reimbursement Management, Clearance Patient Access Suite and Reimbursement Manager as well as claims and eligibility transactions. Learn more. When you see green checkmarks next to your products or services, please contact your client manager or use your normal support channels for assistance reconnecting. You can also join our Community for additional support references or view the current payer list. We are continuing with restoration activities daily and additional restorations will be updated here as available. Apr 05, 2024 - 15:55 EDT

Update - Change Healthcare is experiencing a cyber security issue, and our experts are working to address the matter. Once we became aware of the outside threat, and in the interest of protecting our partners and patients, we took immediate action to disconnect Change Healthcare’s systems to prevent further impact. This action was taken so our customers and partners do not need to. We have a high-level of confidence that Optum, UnitedHealthcare and UnitedHealth Group systems have not been affected by this issue. We are working on multiple approaches to restore the impacted environment and will not take any shortcuts or take any additional risk as we bring our systems back online. We will continue to be proactive and aggressive with all our systems and if we suspect any issue with the system, we will immediately take action and disconnect. The disruption is expected to last at least through the day. We will provide updates as more information becomes available. Feb 23, 2024 - 18:03 EST

Update - Change Healthcare is experiencing a cyber security issue, and our experts are working to address the matter. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact. At this time, we believe the issue is specific to Change Healthcare and all other systems across UnitedHealth Group are operational. The disruption is expected to last at least through the day. We will provide updates as more information becomes available. Feb 22, 2024 - 22:05 EST

Update - Change Healthcare is experiencing a cyber security issue, and our experts are working to address the matter. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact. At this time, we believe the issue is specific to Change Healthcare and all other systems across UnitedHealth Group are operational. The disruption is expected to last at least through the day. We will provide updates as more information becomes available. Feb 22, 2024 - 22:05 EST