Is Change Healthcare down?
Current Change Healthcare status is DOWN

We checked the official Change Healthcare Status Page 40 sec. ago. Learn more
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Recent Change Healthcare Outages and Issues

Follow the recent outages and downtime for Change Healthcare in the table below.

Start Time

Type

Length

Message

Details

May 06, 2024 19:40 UTC

DOWN

ongoing

Update: restoration in progress of Change Healthcare products and services. Hover or tap here for previous updates.

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Start Time

May 06, 2024 19:40 UTC

Type DOWN
Affected Components

Clinical Network - Clinical Exchange Channel Partners including ePrescribe and Orders & Results

Clinical Network - Clinical Exchange Labs and Hospitals

Message

Update: restoration in progress of Change Healthcare products and services. Hover or tap here for previous updates.

Details

Update - Change Healthcare and Optum are working together to restore products and services, beginning with medical network and transaction services such as Pharmacy solutions, Exchange clearinghouse, Assurance Reimbursement Management, Clearance Patient Access Suite and Reimbursement Manager as well as claims and eligibility transactions. Learn more. When you see green checkmarks next to your products or services, please contact your client manager or use your normal support channels for assistance reconnecting. You can also join our Community for additional support references or view the current payer list. We are continuing with restoration activities daily and additional restorations will be updated here as available. Apr 23, 2024 - 10:44 EDT

May 06, 2024 16:20 UTC

DOWN

about 3 hours

Update: restoration in progress of Change Healthcare products and services. Hover or tap here for previous updates.

See more
Start Time

May 06, 2024 16:20 UTC

Type DOWN
Affected Components

Medical Network Services (eligibility, enrollment and clearinghouse) - Payer Connectivity Services

Message

Update: restoration in progress of Change Healthcare products and services. Hover or tap here for previous updates.

Details

Update - Change Healthcare and Optum are working together to restore products and services, beginning with medical network and transaction services such as Pharmacy solutions, Exchange clearinghouse, Assurance Reimbursement Management, Clearance Patient Access Suite and Reimbursement Manager as well as claims and eligibility transactions. Learn more. When you see green checkmarks next to your products or services, please contact your client manager or use your normal support channels for assistance reconnecting. You can also join our Community for additional support references or view the current payer list. We are continuing with restoration activities daily and additional restorations will be updated here as available. Apr 23, 2024 - 10:44 EDT

May 05, 2024 16:00 UTC

DOWN

1 day

Update: Clinical Network experiencing issues

See more
Start Time

May 05, 2024 16:00 UTC

Type DOWN
Affected Components

Payer Communications and Payment Services - Communications Complete - Payer

Message

Update: Clinical Network experiencing issues

Details

Update - We are continuing to monitor the impact of this incident. Next update will be provided at 12:00 p.m. ET or earlier upon significant progress. May 05, 2024 - 10:02 EDT

May 05, 2024 12:00 UTC

DOWN

about 4 hours

System Maintenance May 5, 2024

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Start Time

May 05, 2024 12:00 UTC

Type DOWN
Affected Components

Payer Communications and Payment Services - Communications Complete - Payer

Message

System Maintenance May 5, 2024

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 05, 2024 - 08:00 EDT

May 05, 2024 11:35 UTC

DOWN

25 minutes

Update: Clinical Network experiencing issues

See more
Start Time

May 05, 2024 11:35 UTC

Type DOWN
Affected Components

Clinical Network - Clinical Exchange Channel Partners including ePrescribe and Orders & Results

Clinical Network - Clinical Exchange Labs and Hospitals

Message

Update: Clinical Network experiencing issues

Details

Monitoring - Optum has identified a solution and is monitoring to ensure functionality.Next update will be at 8 a.m. ET or when the issue has been resolved. May 05, 2024 - 07:31 EDT

2024-05-06 19:41:31 UTC UTC

STATUS

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2024-05-06 19:41:31 UTC UTC

STATUS

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2024-05-06 19:41:31 UTC UTC

STATUS

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2024-05-06 19:41:31 UTC UTC

STATUS

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2024-05-06 19:41:31 UTC UTC

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StatusGator has 11 months of Change Healthcare status history.

Change Healthcare Components and Services

View details of the current Change Healthcare status below.

Name

Status

Details

Change Healthcare Absolute AR

UP See more

Change Healthcare AccuPost

DOWN See more

Change Healthcare Acuity Revenue Cycle Analytics

UP See more

Change Healthcare Advanced Claim Management

DOWN See more

Change Healthcare Ahi Lobby

UP See more

Change Healthcare AhiQA

UP See more

Change Healthcare Ambulatory Claims Manager

DOWN See more

Change Healthcare Assurance Reimbursement Management

UP See more

Change Healthcare Batch claims transmission

UP See more

Change Healthcare Business Process as a Service (BPaaS)

DOWN See more

Change Healthcare CareSelect®

UP See more

Change Healthcare Claims & Denials Advisor

DOWN See more

Change Healthcare Claims & Denials Management

DOWN See more

Change Healthcare Claims Responses and Reports API

UP See more

Change Healthcare Claims Status API

UP See more

Change Healthcare Clearance Patient Access Suite

UP See more

Change Healthcare Client Access System

UP See more

Change Healthcare Clinical Abstraction

DOWN See more

Change Healthcare Clinical Document Collector API

DOWN See more

Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & Results

WARN See more

Change Healthcare Clinical Exchange Labs and Hospitals

WARN See more

Change Healthcare CommonWell

UP See more

Change Healthcare Communications Complete - Payer

UP See more

Change Healthcare Communications Complete - Provider

DOWN See more

Change Healthcare Compliance Reporter

UP See more

Change Healthcare ConnectCenter

DOWN See more

Change Healthcare Contract Manager

UP See more

Change Healthcare Converge Rx

UP See more

Change Healthcare Credentialing Advocate Solution

DOWN See more

Change Healthcare Customer Care Hub

UP See more

Change Healthcare Customer Connection

DOWN See more

Change Healthcare Dental Claim Attachments

DOWN See more

Change Healthcare Dental Connect

DOWN See more

Change Healthcare Dental Credentialing Manager

DOWN See more

Change Healthcare Dental EDI Network

DOWN See more

Change Healthcare Dental Practice Analytic Insights

DOWN See more

Change Healthcare Dental Revenue Cycle Insights

DOWN See more

Change Healthcare Download Connect

UP See more

Change Healthcare DRG Validation

DOWN See more

Change Healthcare Dx Gap Advisor

DOWN See more

Change Healthcare Edge Complete

DOWN See more

Change Healthcare Eligibility API

UP See more

Change Healthcare Encounter Complete

DOWN See more

Change Healthcare Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)

DOWN See more

Change Healthcare Enrollment Central

DOWN See more

Change Healthcare Enterprise

WARN See more

Change Healthcare Enterprise Pharmacy System

UP See more

Change Healthcare Exchange Dx

UP See more

Change Healthcare Explore Dx

UP See more

Change Healthcare Financial Clearance Services

DOWN See more

Change Healthcare HealthQx

UP See more

Change Healthcare Hospital Bill Audit

DOWN See more

Change Healthcare Hospital Billing Validation/Short Stay Bill Validation

DOWN See more

Change Healthcare Hosted Payer Services (HPS)

UP See more

Change Healthcare Institutional Claims API

UP See more

Change Healthcare InterQual® AutoReview

UP See more

Change Healthcare InterQual® Cloud Solutions

UP See more

Change Healthcare InterQual® Coordinated Care

UP See more

Change Healthcare InterQual® Criteria

UP See more

Change Healthcare InterQual® Customize

UP See more

Change Healthcare InterQual® Government Services

DOWN See more

Change Healthcare InterQual® Review Manager – Hosted

UP See more

Change Healthcare InterQual® Review Manager – Installed

UP See more

Change Healthcare Medicaid Pharmacy Benefits Services

UP See more

Change Healthcare Medical claim attachments

DOWN See more

Change Healthcare Medical Record Retrieval

DOWN See more

Change Healthcare MedRx

UP See more

Change Healthcare National Payments Connector

DOWN See more

Change Healthcare Network Solutions (ePrescribing)

UP See more

Change Healthcare Paper-to-EDI (P2E)/Claims Automation

DOWN See more

Change Healthcare Patient Education

UP See more

Change Healthcare Patient Engagement Suite

DOWN See more

Change Healthcare Payer Connectivity Services

UP See more

Change Healthcare Payer Enrollment Services

DOWN See more

Change Healthcare Payer Finder website and API

DOWN See more

Change Healthcare Payment Automation

DOWN See more

Change Healthcare Payment Network Advocate

DOWN See more

Change Healthcare Point-of-Sale Rx

UP See more

Change Healthcare Predictive Engagement

DOWN See more

Change Healthcare Professional Claims API

UP See more

Change Healthcare Prometheus Analytics

DOWN See more

Change Healthcare Provider Directory

DOWN See more

Change Healthcare Provider Manager

DOWN See more

Change Healthcare Real-time eligibility transactions

UP See more

Change Healthcare Reimbursement Manager

UP See more

Change Healthcare Remittance/ERA transmission

UP See more

Change Healthcare Revenue Analytics

DOWN See more

Change Healthcare Revenue Integrity (Coding Services)

UP See more

Change Healthcare Revenue Performance Advisor

UP See more

Change Healthcare Risk Adjustment Coding

DOWN See more

Change Healthcare Risk Manager

WARN See more

Change Healthcare Risk View

WARN See more

Change Healthcare Rx Assist

UP See more

Change Healthcare Rx CardFinder Services

UP See more

Change Healthcare Rx Connect Solution

UP See more

Change Healthcare Rx Edit

UP See more

Change Healthcare Settlement Advocate

UP See more

Change Healthcare Shop Book and Pay

DOWN See more

Change Healthcare SimpleAttach Solution

DOWN See more

Change Healthcare Smart Commercial Pharmacy Services

UP See more

Change Healthcare Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits

DOWN See more

Change Healthcare SmartPay for Providers

DOWN See more

Change Healthcare SmartPay Plus for Providers

UP See more

Change Healthcare Third-Party Administration

DOWN See more

Change Healthcare True View

DOWN See more

Change Healthcare Turn Rx

UP See more

Change Healthcare UPBS Configuration Manager website

DOWN See more

Change Healthcare Virtual Front Desk

DOWN See more

Change Healthcare Vision

DOWN See more

2 status changes in the last 24 hours

Change Healthcare status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 21 hours

  • Warn: 0 minutes

  • Down: 3 hours

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Change Healthcare Status Page Integration

Change Healthcare is a Healthcare solution that StatusGator has been monitoring since June 2023. Over the past 11 months, we have collected data on on more than 361 outages that affected Change Healthcare users. When Change Healthcare publishes downtime on their status page, they do so across 109 components and 19 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Change Healthcare to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 600 notifications to our users about Change Healthcare incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Change Healthcare is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Change Healthcare is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Change Healthcare posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Change Healthcare enters a pre-planned maintenance window, keeping you up to date.

Since Change Healthcare publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Change Healthcare posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Change Healthcare has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Change Healthcare has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Change Healthcare Down?

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