Is Candid Health down?
Current Candid Health status is UP

We checked the official Candid Health Status Page 2 min. 14 sec. ago. Learn more
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Recent Candid Health Outages and Issues

Follow the recent outages and downtime for Candid Health in the table below.

Start Time

Type

Length

Message

Details

August 27, 2024 19:14 UTC

WARN

about 1 hour

Degraded performance in the Candid app

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Start Time

August 27, 2024 19:14 UTC

Type WARN
Affected Components

App

Message

Degraded performance in the Candid app

Details

Investigating - We are aware of slowness and degraded performance in the Candid app currently and are actively investigating to fix the issue. Aug 27, 2024 - 12:14 PDT

August 17, 2024 21:04 UTC

MAINT

about 7 hours

Candid Health System Maintenance

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Start Time

August 17, 2024 21:04 UTC

Type MAINT
Affected Components

API - Availity Eligibility API

API - Encounters & Coded Encounters APIs

API - Change Healthcare Eligibility API

App

Reports

Exports

ERA processing pipeline

Claim Submission

Message

Candid Health System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 17, 2024 - 14:00 PDT

July 25, 2024 19:49 UTC

WARN

1 day

Unintended behavior in Reports

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Start Time

July 25, 2024 19:49 UTC

Type WARN
Affected Components

Reports

Message

Unintended behavior in Reports

Details

Update - We are continuing to investigate this issue. Jul 25, 2024 - 12:46 PDT

July 10, 2024 01:24 UTC

WARN

2 days

v3 Export API - generation delays

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Start Time

July 10, 2024 01:24 UTC

Type WARN
Affected Components

Exports

Message

v3 Export API - generation delays

Details

Investigating - The export generation pipeline is experiencing intermittent failures due to a GCP internal issue. We have escalated with GCP and are working actively to identify the root cause and address the issue.In the mean time, some export date files may be missing for some customers. The API will not silently fail if this is the case - you will receive a HTTP 500 if the file is not available and it is within the stated SLA.Additional updates will be posted as soon as we have them. Jul 09, 2024 - 18:22 PDT

Candid Health Components and Services

View details of the current Candid Health status below.

Name

Status

Details

Candid Health App

UP See more

Candid Health Availity Eligibility API

UP See more

Candid Health Change Healthcare Eligibility API

UP See more

Candid Health Claim Submission

UP See more

Candid Health Encounters & Coded Encounters APIs

UP See more

Candid Health ERA processing pipeline

UP See more

Candid Health Exports

UP See more

Candid Health Reports

UP See more

No outages or status changes in the last 24 hours

Candid Health status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Candid Health Outage and Status History

We've been monitoring Candid Health outages since June 27, 2024.
Here's the history of service outages we've observed from the Candid Health Status Page:

Instant enriched data from
4,030 status pages

About Our Candid Health Status Page Integration

Candid Health is a Healthcare solution that StatusGator has been monitoring since June 2024. Over the past 2 months, we have collected data on on outages that affected Candid Health users. When Candid Health publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Candid Health to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 100 notifications to our users about Candid Health incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Candid Health is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Candid Health is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Candid Health posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Candid Health enters a pre-planned maintenance window, keeping you up to date.

Since Candid Health publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Candid Health posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Candid Health has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Candid Health has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Candid Health status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Candid Health Outage and Status History

We've been monitoring Candid Health outages since June 27, 2024.
Here's the history of service outages we've observed from the Candid Health Status Page:

  • Up

  • Warn

  • Down

  • Maintenance