Is ChargeDesk Down? Current ChargeDesk Status: up

Notification Frequency

  • Averages less than 1 per week:
  • There were 1 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

We've been monitoring ChargeDesk since September 8, 2018. Here's the history of service outages we've observed from the ChargeDesk status page:

Recent ChargeDesk Outages and Issues

Follow the recent outages and downtime for ChargeDesk in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
June 26, 2020 01:29 UTC WARN about 18 hours Stripe Subscription Cancellation Failures Stripe has confirmed there is a problem, and they're working to resolve it.
June 26, 2020 00:54 UTC DOWN 35 minutes Stripe Subscription Cancellation Failures We're currently seeing elevated error rates while cancelling Stripe subscriptions.
May 11, 2020 22:19 UTC DOWN 15 minutes Network connectivity There is a network connectivity issue currently affecting Recurly API connections as well a custo...
April 19, 2020 10:04 UTC WARN 10 minutes Braintree Elevated Error Rates We're currently seeing elevated error rates while connecting to Braintree. This is affecting data...
February 24, 2020 19:29 UTC DOWN 5 minutes Investigating Issue We have identified a potential issue with access to our service. We're currently investigating an...
February 19, 2020 07:49 UTC WARN 16 minutes Braintree and NMI connectivity We're currently experiencing increased error rates when connecting to Braintree and NMI.
October 05, 2019 21:45 UTC WARN about 3 hours
October 05, 2019 21:28 UTC WARN 5 minutes
October 01, 2019 18:28 UTC WARN 1 minute
August 31, 2019 21:53 UTC WARN about 1 hour

Supported Features

We support the following features in our integration with the ChargeDesk status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If ChargeDesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when ChargeDesk is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
ChargeDesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ChargeDesk enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When ChargeDesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When ChargeDesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because ChargeDesk has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is ChargeDesk down today?

According to its status page ChargeDesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ChargeDesk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ChargeDesk is having issues?

There are two main options: You can check the ChargeDesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ChargeDesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ChargeDesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ChargeDesk customer support while checking everything on your side. You can also try Tweeting at them via @ChargeDesk on Twitter.