Is Datto Ticket Entry down?
Current Datto Ticket Entry status is UP

We checked the official Datto Ticket Entry Status Page 4 min. 48 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Get notified when it's back up with dashboards and notifications

Recent Datto Ticket Entry Outages and Issues

Follow the recent outages and downtime for Datto Ticket Entry in the table below.

Start Time

Type

Length

Message

Details

February 14, 2024 21:37 UTC

MAINT

ongoing

Zendesk Sending Improper Ticket Updates and Ticket Status Changes

See more
Start Time

February 14, 2024 21:37 UTC

Type MAINT
Affected Components

Datto Help Center - Ticket Entry

Message

Zendesk Sending Improper Ticket Updates and Ticket Status Changes

Details

Monitoring - The issue has been identified and all tickets that were improperly closed have been moved back to an open and active status Feb 14, 2024 - 21:32 UTC

February 14, 2024 20:22 UTC

DOWN

about 1 hour

Zendesk Sending Improper Ticket Updates and Ticket Status Changes

See more
Start Time

February 14, 2024 20:22 UTC

Type DOWN
Affected Components

Datto Help Center - Ticket Entry

Message

Zendesk Sending Improper Ticket Updates and Ticket Status Changes

Details

Investigating - We are currently experiencing an issue with our Zendesk Platform which is causing incorrect updates and ticket status changes to occur. Our internal Zendesk administration team is actively researching this problem and working to resolve it. Feb 14, 2024 - 20:18 UTC

October 14, 2022 17:37 UTC

WARN

over 1 year

Minor Service Outage

See more
Start Time

October 14, 2022 17:37 UTC

Type WARN
Affected Components

Datto Help Center - Ticket Entry

Message

Minor Service Outage

October 08, 2022 07:17 UTC

WARN

6 days

Help Portal - All Users - Receiving an Error when creating support cases for BCDR

See more
Start Time

October 08, 2022 07:17 UTC

Type WARN
Affected Components

Datto Help Center - Ticket Entry

Message

Help Portal - All Users - Receiving an Error when creating support cases for BCDR

Details

Update - Our teams are currently investigating errors being received when partners and internal users try to create support cases for BCDRThank you for your patience! Oct 08, 2022 - 07:13 UTC

October 08, 2022 07:04 UTC

DOWN

14 minutes

Help Portal - All Users - Receiving an Error when creating support cases

See more
Start Time

October 08, 2022 07:04 UTC

Type DOWN
Affected Components

Datto Help Center - Ticket Entry

Message

Help Portal - All Users - Receiving an Error when creating support cases

Details

Investigating - Our teams are currently investigating errors being received when partners and internal users try to create support casesThank you for your patience! Oct 08, 2022 - 06:59 UTC

No outages or status changes in the last 24 hours

Datto Ticket Entry status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Datto Ticket Entry Outage and Status History

We've been monitoring Datto Ticket Entry outages since August 4, 2020.
Here's the history of service outages we've observed from the Datto Ticket Entry Status Page:

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Datto Ticket Entry Status Page Integration

Datto Ticket Entry is an IT and Backup solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 2,970 outages that affected Datto Ticket Entry users. When Datto Ticket Entry publishes downtime on their status page, they do so across 93 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Datto Ticket Entry to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular it services monitored on our platform. We've sent more than 17,900 notifications to our users about Datto Ticket Entry incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Datto Ticket Entry is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Datto Ticket Entry is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Datto Ticket Entry posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Datto Ticket Entry enters a pre-planned maintenance window, keeping you up to date.

Since Datto Ticket Entry publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Datto Ticket Entry posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Datto Ticket Entry has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Datto Ticket Entry has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Datto Ticket Entry Down?

Are you experiencing issues with Datto Ticket Entry? Sign up to receive notifications when Datto Ticket Entry publishes outages.

Datto Ticket Entry Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Datto Ticket Entry?

Sign up for StatusGator and see all historical information about Datto Ticket Entry outages and performance issues. Get free, instant notifications when Datto Ticket Entry goes down.