| March 30, 2020 22:42 UTC |
WARN
|
about 3 hours
|
|
High API / Messaging Latency |
Monitoring - We have improved our message handling capacity and reduced the workload causing impa... |
| March 23, 2020 18:57 UTC |
DOWN
|
10 minutes
|
|
Users unable to connect |
Identified - We've identified an issue with an internal capacity limit in our systems. We are ex... |
| March 21, 2020 02:57 UTC |
WARN
|
20 minutes
|
|
Long connection times for Brazil voice servers |
Monitoring - The capacity crunch has been resolved but we are continuing to monitor the situation... |
| March 20, 2020 20:02 UTC |
WARN
|
about 1 hour
|
|
API Errors and Latency |
Monitoring - A fix has been implemented and we are monitoring recovery. Mar 20, 13:38 PDT |
| March 16, 2020 21:27 UTC |
WARN
|
about 1 hour
|
|
Server Outages and Increased API Errors |
Monitoring - Error rate and latency is back to a stable level. We are starting to let users back... |
| March 04, 2020 18:17 UTC |
DOWN
|
30 minutes
|
|
Root site availability |
Monitoring - A fix has been found and implemented. We are monitoring recovery now. Mar 4, 10:39 PST |
| February 21, 2020 00:07 UTC |
WARN
|
about 1 hour
|
|
Elevated API Error Rates |
Investigating - We have identified an issue with one of our data stores that is causing a small b... |
| February 18, 2020 23:47 UTC |
WARN
|
40 minutes
|
|
API errors and latency |
Monitoring - A fix has been implemented and we are monitoring the results. Feb 18, 16:18 PST |
| February 10, 2020 22:57 UTC |
WARN
|
about 1 hour
|
|
Elevated Connection Issues |
Monitoring - A fix has been implemented and we are monitoring the results. Feb 10, 15:06 PST |
| February 05, 2020 06:42 UTC |
WARN
|
30 minutes
|
|
Lowered Voice Server Availability in USA |
Monitoring - A fix has been implemented and we are monitoring the results. Feb 4, 23:05 PST |
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