Is Dynatrace Support.dynatrace.com down?
Current Dynatrace Support.dynatrace.com status is UP

We checked the official Dynatrace Support.dynatrace.com Status Page 4 min. 53 sec. ago. Learn more
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Recent Dynatrace Support.dynatrace.com Outages and Issues

Follow the recent outages and downtime for Dynatrace Support.dynatrace.com in the table below.

Start Time

Type

Length

Message

Details

December 15, 2023 16:10 UTC

WARN

about 2 hours

Support Center Secure Storage Unavailable

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Start Time

December 15, 2023 16:10 UTC

Type WARN
Affected Components

US East - Virginia - Support.dynatrace.com

Message

Support Center Secure Storage Unavailable

Details

Our team is aware of an issue related to Box.com, which is causing our agents and customers to not be able to access secure storage. We are working with the vendor to resolve this issue as soon as possible.

October 02, 2023 17:40 UTC

WARN

20 minutes

Intemittent issues uploading attachments to support tickets and in-product live assistance

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Start Time

October 02, 2023 17:40 UTC

Type WARN
Affected Components

US East - Virginia - Support.dynatrace.com

Message

Intemittent issues uploading attachments to support tickets and in-product live assistance

Details

We're intermittently experiencing issues uploading attachments to support tickets and in-product live assistance. We're investigating the issue and will continue providing updates here.

June 13, 2023 22:15 UTC

WARN

4 months

In-Product Messaging application is currently unavailable

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Start Time

June 13, 2023 22:15 UTC

Type WARN
Affected Components

US East - Virginia - AWS - Cluster 61 in US East Virginia

US East - Virginia - AWS - Cluster 62 in US East Virginia

US East - Virginia - AWS - Cluster 1 in US East Virginia

US East - Virginia - AWS - Cluster 3 in US East Virginia

US East - Virginia - AWS - Cluster 8 in US East Virginia

US East - Virginia - AWS - Cluster 10 in US East Virginia

US East - Virginia - AWS - Cluster 11 in US East Virginia

US East - Virginia - AWS - Cluster 14 in US East Virginia

US East - Virginia - AWS - Cluster 17 in US East Virginia

US East - Virginia - AWS - Cluster 21 in US East Virginia

US East - Virginia - AWS - Cluster 22 in US East Virginia

US East - Virginia - AWS - Cluster 26 in US East Virginia

US East - Virginia - AWS - Cluster 28 in US East Virginia

US East - Virginia - AWS - Cluster 31 in US East Virginia

US East - Virginia - AWS - Cluster 32 in US East Virginia

US East - Virginia - AWS - Cluster 35 in US East Virginia

US East - Virginia - AWS - Cluster 36 in US East Virginia

US East - Virginia - AWS - Cluster 39 in US East Virginia

US East - Virginia - AWS - Cluster 42 in US East Virginia

US East - Virginia - AWS - Cluster 44 in US East Virginia

US East - Virginia - AWS - Cluster 48 in US East Virginia

US East - Virginia - AWS - Cluster 50 in US East Virginia

US East - Virginia - AWS - Cluster 51 in US East Virginia

US East - Virginia - AWS - Cluster 53 in US East Virginia

US East - Virginia - AWS - Cluster 54 in US East Virginia

US East - Virginia - AWS - Cluster 56 in US East Virginia

US East - Virginia - AWS - Cluster 60 in US East Virginia

US East - Virginia - AWS - Cluster 63 in US East Virginia

US East - Virginia - AWS - Cluster 64 in US East Virginia

US East - Virginia - AWS - Cluster 67 in US East Virginia

US East - Virginia - AWS - Cluster 68 in US East Virginia

US East - Virginia - AWS - Cluster 72 in US East Virginia

US East - Virginia - AWS - Cluster 73 in US East Virginia

US East - Virginia - AWS - Cluster 81 in US East Virginia

East US - Virginia - AWS - Cluster 82 in US East Virginia

East US - Virginia - Azure - Cluster 0 in US East Virginia

East US - Virginia - Azure - Cluster 1 in US East Virginia

East US - Virginia - Azure - Cluster 2 in US East Virginia

US East4 - Virginia - GCP - Cluster 3 in US East4 Virginia

US East - Virginia - Support.dynatrace.com

US East - Virginia - AWS - Cluster 45 in US East Virginia

US East - Virginia - AWS - Cluster 6 in US East Virginia

US East - Virginia - AWS - Cluster 57 in US East Virginia

US East - Virginia - AWS - Cluster 75 in US East Virginia

US East4 - Virginia - GCP - Cluster 1 in US East4 Virginia

US East - Virginia - AWS - Cluster 25 in US East Virginia

US East - Virginia - AWS - Cluster 70 in US East Virginia

US East - Virginia - AWS - Cluster 71 in US East Virginia

Message

In-Product Messaging application is currently unavailable

Details

We are seeing improvements in messaging reliability and connection. There was an additional issue incurred with an AWS Lambda service outage. That service is recovering and we will continue to monitor this as all services are being fully restored. We will continue to update here and apologize for the inconvenience this has caused.

June 13, 2023 19:55 UTC

WARN

about 2 hours

Multiple services down due to AWS lambda service disruption

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Start Time

June 13, 2023 19:55 UTC

Type WARN
Affected Components

US East - Virginia - Support.dynatrace.com

Message

Multiple services down due to AWS lambda service disruption

Details

We are investigating service disruptions coming from an AWS Lambda service issue. We are currently investigating this and will share updates here as we get more information. We apologize for the inconvenience.

June 12, 2023 17:45 UTC

DOWN

about 3 hours

Dynatrace University Outage

See more
Start Time

June 12, 2023 17:45 UTC

Type DOWN
Affected Components

US East - Virginia - Support.dynatrace.com

Message

Dynatrace University Outage

Details

Users are experiencing 504 errors while trying to access Dynatrace University. We are currently investigating the issue and we will continue to update the status.

2024-04-16 00:09:42 UTC UTC

STATUS

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2024-04-16 00:09:42 UTC UTC

STATUS

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2024-04-16 00:09:42 UTC UTC

STATUS

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2024-04-16 00:09:42 UTC UTC

STATUS

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2024-04-16 00:09:42 UTC UTC

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Sign Up for More Dynatrace Support.dynatrace.com History

StatusGator has about 4 years of Dynatrace Support.dynatrace.com status history.

No outages or status changes in the last 24 hours

Dynatrace Support.dynatrace.com status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dynatrace Support.dynatrace.com Outage and Status History

We've been monitoring Dynatrace Support.dynatrace.com outages since February 19, 2020.
Here's the history of service outages we've observed from the Dynatrace Support.dynatrace.com Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Dynatrace Support.dynatrace.com Status Page Integration

Dynatrace Support.dynatrace.com is a Cloud Infrastructure solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 222 outages that affected Dynatrace Support.dynatrace.com users. When Dynatrace Support.dynatrace.com publishes downtime on their status page, they do so across 181 components and 63 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dynatrace Support.dynatrace.com to get notified when it's down, is under maintenance, or has an outage. We've sent more than 800 notifications to our users about Dynatrace Support.dynatrace.com incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dynatrace Support.dynatrace.com is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dynatrace Support.dynatrace.com is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dynatrace Support.dynatrace.com posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dynatrace Support.dynatrace.com enters a pre-planned maintenance window, keeping you up to date.

Dynatrace Support.dynatrace.com does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Dynatrace Support.dynatrace.com maintenance events into your unified calendar.

When Dynatrace Support.dynatrace.com posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dynatrace Support.dynatrace.com has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dynatrace Support.dynatrace.com has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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