2025: The year of the global cloud outage
Last checked from New Relic official status page 1 min. 41 sec. ago
Observability platform for monitoring, debugging, and improving entire stack.
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Report an outageStatusGator last checked the status of New Relic on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
This chart represents New Relic service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more New Relic status data.
View and upvote the most commonly reported New Relic issues to help us better indicate the service status.
Have a different problem with New Relic?
Report an outageExplore our interactive New Relic outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent New Relic outages, giving you a clear view of performance and downtime trends.
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent New Relic disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly New Relic acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay 30 - 120 min
This rating evaluates how quickly New Relic acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Pages not loading | 1m |
Never acknowledged
|
|
| Issues with New Relic UI not loading and connection timeouts; unable to login. | 37m |
25m later
|
Follow the recent outages and downtime for New Relic in the table below. If you're experiencing a problem now, check the current New Relic status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Alert Irregularities in the US and EU Region
|
2h 5m |
Warn
|
|
|
Potential Service Interruption
|
20m |
Warn
|
|
|
Partially Degraded Service
|
5m |
Warn
|
|
|
Connection issues with Ingest in EU (eu-proud-roof)
|
4h |
Warn
|
|
|
Partially Degraded Service
|
6m |
Warn
|
Stay updated with instant alerts for New Relic outages by signing up now!
You can also monitor any service or website on your status page
View details of the current New Relic status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when New Relic is down or facing partial disruptions.
| Component name | Status |
|---|---|
| New Relic Alerts : Europe |
Up
|
| New Relic Alerts : US |
Up
|
| New Relic APM Agent : Europe |
Up
|
| New Relic APM Agent : US |
Up
|
| New Relic APM : Europe |
Up
|
| New Relic APM : US |
Up
|
| New Relic Auto-Telemetry with Pixie : Europe |
Up
|
| New Relic Auto-Telemetry with Pixie : US |
Up
|
| New Relic AWS Lambda Integration : Europe |
Up
|
| New Relic AWS Lambda Integration : US |
Up
|
| New Relic Browser Agent : Europe |
Up
|
| New Relic Browser Agent : US |
Up
|
| New Relic Browser : Europe |
Up
|
| New Relic Browser : US |
Up
|
| New Relic Dashboards : Europe |
Up
|
| New Relic Dashboards : US |
Up
|
| New Relic Event API : Europe |
Up
|
| New Relic Event API : US |
Up
|
| New Relic Incident Intelligence API : Europe |
Up
|
| New Relic Incident Intelligence API : US |
Up
|
| New Relic Incident Intelligence : Europe |
Up
|
| New Relic Incident Intelligence : US |
Up
|
| New Relic Infrastructure Agent : Europe |
Up
|
| New Relic Infrastructure Agent : US |
Up
|
| New Relic Infrastructure : Europe |
Up
|
| New Relic Infrastructure Integrations : Europe |
Up
|
| New Relic Infrastructure Integrations : US |
Up
|
| New Relic Infrastructure : US |
Up
|
| New Relic isNewUser |
Up
|
| New Relic Log API : Europe |
Up
|
| New Relic Log API : US |
Up
|
| New Relic Logs : Europe |
Up
|
| New Relic Logs : US |
Up
|
| New Relic Lookout : Europe |
Up
|
| New Relic Lookout : US |
Up
|
| New Relic Metric API : Europe |
Up
|
| New Relic Metric API : US |
Up
|
| New Relic Mobile Agent : Europe |
Up
|
| New Relic Mobile Agent : US |
Up
|
| New Relic Mobile : Europe |
Up
|
| New Relic Mobile : US |
Up
|
| New Relic NRQL : Europe |
Up
|
| New Relic NRQL : US |
Up
|
| New Relic Open Instrumentation : Europe |
Up
|
| New Relic Open Instrumentation : US |
Up
|
| New Relic OTLP API : Europe |
Up
|
| New Relic OTLP API : US |
Up
|
| New Relic Proactive Detection : Europe |
Up
|
| New Relic Proactive Detection : US |
Up
|
| New Relic Serverless : Europe |
Up
|
| New Relic Serverless : US |
Up
|
| New Relic Synthetics : Europe |
Up
|
| New Relic Synthetics : US |
Up
|
| New Relic Trace API : Europe |
Up
|
| New Relic Trace API : US |
Up
|
Stay updated with instant alerts for New Relic outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on New Relic outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,030 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
New Relic (Observability platform for monitoring, debugging, and improving entire stack) is a an Analytics and DevOps solution that StatusGator has been monitoring since December 2014. Over the past almost 11 years, we have collected data on on more than 2,511 outages that affected New Relic users. When New Relic publishes downtime on their status page, they do so across 71 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is New Relic down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether New Relic is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 500 StatusGator users monitor New Relic to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Analytics services monitored on our platform. We've sent more than 64,000 notifications to our users about New Relic incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential New Relic outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If New Relic is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when New Relic is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
New Relic posts separate notifications for planned maintenance work. StatusGator will notify subscribers when New Relic enters a pre-planned maintenance window, keeping you up to date.
When New Relic posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When New Relic has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because New Relic has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for New Relic outages by signing up now!
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