Is New Relic Down? Current New Relic Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 9 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring New Relic since December 24, 2014. Here's the history of service outages we've observed from the New Relic status page:

Recent New Relic Outages and Issues

Follow the recent outages and downtime for New Relic in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
July 11, 2020 18:28 UTC WARN about 1 hour Mobile and Insights Alerts/UI Irregularities for US Region Investigating - We have identified the issue with UI and/or alerts for Mobile and Insights in the...
July 09, 2020 15:29 UTC WARN 6 minutes Azure Cloud Integration Delays for US Region Investigating - Some customers are experiencing an issue with UI and/or alerts for Azure Cloud In...
July 07, 2020 10:23 UTC WARN about 1 hour US and EU Region Kubernetes partial outage Investigating - New Relic is currently unable to access the Kubernetes Cluster Explorer in the US...
June 25, 2020 10:44 UTC WARN 20 minutes Irregularities in Charts and Alerts in US Region Investigating - Some customers are experiencing an issue with the UI and/or alerts for all produc...
June 25, 2020 05:58 UTC WARN 10 minutes Metrics/Events/Logs Alerts Delays & UI Irregularities for US Region Identified - We have identified the issue with UI and alerts for Metrics, Events, and Logs in the...
June 22, 2020 17:48 UTC WARN about 1 hour Mobile data incident Investigating - Some customers are experiencing an issue with UI and alerts for Mobile in the US ...
June 17, 2020 04:58 UTC WARN 20 minutes Events UI Irregularities and Events Alerts Delays for US Region Investigating - Some customers are experiencing an issue with the UI and alerts for Logging and E...
June 14, 2020 04:33 UTC WARN 30 minutes Irregularities in Charts and Alerts in US Region Investigating - Some customers are experiencing an issue with UI alerts in the US Region. Notific...
June 12, 2020 14:13 UTC WARN about 1 hour Infrastructure chart irregularities Investigating - Some customers are experiencing an issue with UI and/or alerts for Infrastructure...
June 09, 2020 22:24 UTC WARN about 3 hours New Relic Unavailable in EU Region Investigating - Customers are experiencing an issue with UI and Alerts in the EU Region. We will ...

Supported Features

We support the following features in our integration with the New Relic status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If New Relic is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when New Relic is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
New Relic posts separate notifications for planned maintenance work. StatusGator will notify subscribers when New Relic enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When New Relic posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When New Relic has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because New Relic has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is New Relic down today?

According to its status page New Relic is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when New Relic is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if New Relic is having issues?

There are two main options: You can check the New Relic status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

New Relic status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the New Relic status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting New Relic customer support while checking everything on your side. You can also try Tweeting at them via @newrelic on Twitter.