Is New Relic Down?
Current New Relic Status: up

Status History

We've been monitoring New Relic since December 24, 2014. Here's the history of service outages we've observed from the New Relic status page:

Recent New Relic Outages and Issues

Follow the recent outages and downtime for New Relic in the table below.

Start Time Type Length Message Details
September 25, 2020 00:33 UTC WARN 5 minutes Full Stack Observability UI Delays for US Region Investigating - Some customers are experiencing an issue with Full Stack Observability UI and Ale...
September 23, 2020 03:08 UTC WARN about 1 hour Alerts and Data Delays for US Region Investigating - Some customers are experiencing an issue with delayed alerts and UI data populati...
September 22, 2020 06:13 UTC WARN about 2 hours Alerts and Data Delays for US Region Investigating - Some customers are experiencing an issue with delayed alerts and UI data populati...
September 20, 2020 05:03 UTC MAINTENANCE about 4 hours Scheduled Maintenance September 20th 5:00 AM to 9:00 AM (UTC) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
September 16, 2020 12:48 UTC WARN about 7 hours Infrastructure Alerts in the US region - False Host Not Reporting Identified - We have identified the issue with Alerts for Infrastructure in the US region. Data c...
September 13, 2020 20:04 UTC WARN 25 minutes Event Export Lag Investigating - Some customers are experiencing an issue with UI for Dashboards in the US region....
September 11, 2020 12:33 UTC WARN about 1 hour US Region Alerts errors and delays Identified - We have identified the issue with alerts for all Products in the US region. Notifica...
September 10, 2020 16:48 UTC WARN about 2 hours UI Irregularities for US Region Investigating - Some customers are experiencing an issue with UI charts/dashboards not loading in...
September 07, 2020 15:28 UTC WARN 30 minutes US Region Query Builder intermittent errors Update - Some customers are experiencing an issue with Dashboard Service in the US region. We wil...
August 31, 2020 19:03 UTC WARN 15 minutes NRQL Alerts Unavailable for US Region Investigating - Some customers are experiencing an issue with NRQL Alerts in the US region. We wi...

Supported Features

We support the following features in our integration with the New Relic status page:

  • Down Notifications

    If New Relic is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when New Relic is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    New Relic posts separate notifications for planned maintenance work. StatusGator will notify subscribers when New Relic enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If New Relic publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When New Relic posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When New Relic has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because New Relic has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is New Relic down today?

According to its status page New Relic is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when New Relic is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if New Relic is having issues?

There are two main options: You can check the New Relic status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

New Relic status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the New Relic status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting New Relic customer support while checking everything on your side. You can also try Tweeting at them via @newrelic on Twitter. Or visit their official status page or website:

New Relic Down?

Are you experiencing issues with New Relic? Please share your issues below and let others know. Sign up above to receive notifications when New Relic published outages.

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