Is New Relic Down?
Current New Relic Status: up

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Status History

We've been monitoring New Relic since December 24, 2014. Here's the history of service outages we've observed from the New Relic status page:

Recent New Relic Outages and Issues

Follow the recent outages and downtime for New Relic in the table below.

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StatusGator has over 6 years of New Relic status history.

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Start Time Type Length Message Details
May 13, 2021 15:53 UTC WARN 15 minutes Lookout Delays for US Region Investigating - Some customers are experiencing an issue with delayed data for the Lookout in the...
May 12, 2021 19:53 UTC WARN 15 minutes Partially Degraded Service
May 12, 2021 19:33 UTC WARN 20 minutes FSO UI Delays for EU Region Update - We are continuing to work on a fix for this issue. May 12, 12:32 PDT
May 12, 2021 19:29 UTC WARN 4 minutes FSO UI Delays for EU Region Identified - We have identified the issue with UI APM, Browser, Infrastructure, Mobile and Synthe...
May 12, 2021 17:38 UTC WARN about 2 hours APM Data Delays in the US Region Investigating - Some customers are experiencing an issue with delayed APM Data and alerts in the ...
2021-05-13 22:07:24 +0000 UTC UNKNOWN X minutes here, in, the, go, downtime, will, question, about, and Information about, sign, in, so, each, will, see, and, downtime, outage, displayed, you, of, here, more, once, details, Details, be, information, sign, to, and in
2021-05-13 22:07:24 +0000 UTC UNKNOWN X minutes will, go, in, Information, question, downtime, the, about, and here so, each, see, you, information, sign, about, sign, once, and, here, details, of, more, displayed, to, be, outage, will, in, Details, in, and downtime
2021-05-13 22:07:24 +0000 UTC UNKNOWN X minutes about, in, go, Information, here, downtime, question, the, and will sign, and, to, of, each, see, details, information, so, displayed, once, here, sign, will, you, Details, in, about, outage, downtime, more, in, and be
2021-05-13 22:07:24 +0000 UTC UNKNOWN X minutes Information, the, here, will, in, question, about, downtime, and go once, about, of, outage, to, and, in, Details, downtime, each, more, information, be, here, displayed, sign, details, you, see, will, in, sign, and so
2021-05-13 22:07:24 +0000 UTC UNKNOWN X minutes about, will, the, here, go, question, in, downtime, and Information about, details, displayed, outage, sign, you, will, to, downtime, here, in, more, be, Details, see, of, so, each, and, information, in, sign, and once

Supported Features

We support the following features in our integration with the New Relic status page:

  • Down Notifications

    If New Relic is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when New Relic is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    New Relic posts separate notifications for planned maintenance work. StatusGator will notify subscribers when New Relic enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If New Relic publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When New Relic posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When New Relic has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because New Relic has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is New Relic down today?

According to its status page New Relic is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when New Relic is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if New Relic is having issues?

There are two main options: You can check the New Relic status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

New Relic status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the New Relic status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting New Relic customer support while checking everything on your side. You can also try Tweeting at them via @newrelic on Twitter. Or visit their official status page or website:

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