Is PBS Help Site down?
Current PBS Help Site status is UP

We checked the official PBS Help Site Status Page 23 sec. ago. Learn more
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Recent PBS Help Site Outages and Issues

Follow the recent outages and downtime for PBS Help Site in the table below.

Start Time

Type

Length

Message

Details

October 05, 2021 15:31 UTC

WARN

ongoing

Let's Encrypt Certificate Expiration

See more
Start Time

October 05, 2021 15:31 UTC

Type WARN
Affected Components

PBS Help Site

Message

Let's Encrypt Certificate Expiration

Details

Update - We've received reports that the PBS KIDS Video app has stopped working for users on iOS 9 (older Apple mobile devices). We're looking into these reports to see what can be done for these users.We're continuing to investigate the issues users have encountered on legacy Roku devices.The Help PBS Site (help.pbs.org) will be permanently unavailable to users on older operating systems. Our site host (FreshDesk) confirmed that we're unable to update the certificate for this site. To visit help.pbs.org, Windows users will need to be on Windows 7.0 or higher, and Mac users will need to be on OSX 10.12.1 or higher. Oct 5, 11:29 EDT

No outages or status changes in the last 24 hours

PBS Help Site status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PBS Help Site Outage and Status History

We've been monitoring PBS Help Site outages since March 14, 2021.
Here's the history of service outages we've observed from the PBS Help Site Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our PBS Help Site Status Page Integration

PBS Help Site is a Smart Home solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 288 outages that affected PBS Help Site users. When PBS Help Site publishes downtime on their status page, they do so across 77 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor PBS Help Site to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular smart home services monitored on our platform. We've sent more than 300 notifications to our users about PBS Help Site incidents, providing transparency and peace of mind.

If PBS Help Site is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PBS Help Site is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PBS Help Site posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PBS Help Site enters a pre-planned maintenance window, keeping you up to date.

Since PBS Help Site publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PBS Help Site posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PBS Help Site has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PBS Help Site has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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