Is SheerID down?
Current SheerID status is UP

We checked the official SheerID Status Page 3 min. 4 sec. ago. Learn more
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Recent SheerID Outages and Issues

Follow the recent outages and downtime for SheerID in the table below.

Start Time

Type

Length

Message

Details

March 20, 2024 20:59 UTC

WARN

19 minutes

MySheerID login degraded

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Start Time

March 20, 2024 20:59 UTC

Type WARN
Affected Components

Web services - MySheerID

Message

MySheerID login degraded

Details

Identified - The issue has been identified and a fix is being implemented. Mar 20, 2024 - 20:59 UTC

February 09, 2024 17:48 UTC

WARN

about 2 hours

Student data source: increased latency

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Start Time

February 09, 2024 17:48 UTC

Type WARN
Affected Components

Student programs

Message

Student data source: increased latency

Details

Identified - The data source provider has identified the issue and is working on a resolution. Feb 09, 2024 - 17:46 UTC

December 15, 2023 17:38 UTC

WARN

about 3 hours

API Latency

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Start Time

December 15, 2023 17:38 UTC

Type WARN
Affected Components

Web services - API

Message

API Latency

Details

Investigating - We are currently investigating this issue. Dec 15, 2023 - 17:33 UTC

November 01, 2023 07:43 UTC

WARN

about 1 hour

Increased API latency

See more
Start Time

November 01, 2023 07:43 UTC

Type WARN
Affected Components

Web services - API

Message

Increased API latency

Details

Investigating - We are investigating reports of increased latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests. Nov 01, 2023 - 07:43 UTC

October 04, 2023 09:13 UTC

WARN

35 minutes

Increased API latency

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Start Time

October 04, 2023 09:13 UTC

Type WARN
Affected Components

Web services - API

Message

Increased API latency

Details

Identified - We are investigating reports of increased latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests. Oct 04, 2023 - 09:11 UTC

2024-03-21 10:28:09 UTC UTC

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2024-03-21 10:28:09 UTC UTC

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2024-03-21 10:28:09 UTC UTC

STATUS

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2024-03-21 10:28:09 UTC UTC

STATUS

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2024-03-21 10:28:09 UTC UTC

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Sign Up for More SheerID History

StatusGator has 10 months of SheerID status history.

SheerID Components and Services

View details of the current SheerID status below.

Name

Status

Details

SheerID API

UP See more

SheerID Faculty programs

UP See more

SheerID First Responder programs

UP See more

SheerID Medical programs

UP See more

SheerID Military programs

UP See more

SheerID MySheerID

UP See more

SheerID Reporting

UP See more

SheerID Student programs

UP See more

1 status change in the last 24 hours

SheerID status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 19 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SheerID Outage and Status History

We've been monitoring SheerID outages since May 16, 2023.
Here's the history of service outages we've observed from the SheerID Status Page:

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our SheerID Status Page Integration

SheerID is an Identity Management solution that StatusGator has been monitoring since May 2023. Over the past 11 months, we have collected data on on more than 27 outages that affected SheerID users. When SheerID publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SheerID to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about SheerID incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SheerID is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SheerID is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SheerID posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SheerID enters a pre-planned maintenance window, keeping you up to date.

Since SheerID publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SheerID posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SheerID has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SheerID has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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