Is SheerID API down?
Current SheerID API status is UP

We checked the official SheerID API Status Page 3 sec. ago. Learn more
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Recent SheerID API Outages and Issues

Follow the recent outages and downtime for SheerID API in the table below.

Start Time

Type

Length

Message

Details

December 15, 2023 17:38 UTC

WARN

about 3 hours

API Latency

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Start Time

December 15, 2023 17:38 UTC

Type WARN
Affected Components

Web services - API

Message

API Latency

Details

Investigating - We are currently investigating this issue. Dec 15, 2023 - 17:33 UTC

November 01, 2023 07:43 UTC

WARN

about 1 hour

Increased API latency

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Start Time

November 01, 2023 07:43 UTC

Type WARN
Affected Components

Web services - API

Message

Increased API latency

Details

Investigating - We are investigating reports of increased latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests. Nov 01, 2023 - 07:43 UTC

October 04, 2023 09:13 UTC

WARN

35 minutes

Increased API latency

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Start Time

October 04, 2023 09:13 UTC

Type WARN
Affected Components

Web services - API

Message

Increased API latency

Details

Identified - We are investigating reports of increased latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests. Oct 04, 2023 - 09:11 UTC

June 13, 2023 21:08 UTC

WARN

4 months

Student data source: temporary disruption

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Start Time

June 13, 2023 21:08 UTC

Type WARN
Affected Components

Web services - API

Web services - MySheerID

Message

Student data source: temporary disruption

Details

Investigating - A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected. Jun 13, 2023 - 19:55 UTC

June 13, 2023 20:28 UTC

DOWN

40 minutes

Service provider disruption

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Start Time

June 13, 2023 20:28 UTC

Type DOWN
Affected Components

Web services - API

Web services - MySheerID

Message

Service provider disruption

Details

Identified - AWS is experiencing Increased Error Rates and Latencies, causing disruption to services and possible outages with SheerID services. Jun 13, 2023 - 20:28 UTC

No outages or status changes in the last 24 hours

SheerID API status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SheerID API Outage and Status History

We've been monitoring SheerID API outages since May 16, 2023.
Here's the history of service outages we've observed from the SheerID API Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our SheerID API Status Page Integration

SheerID API is an Identity Management solution that StatusGator has been monitoring since May 2023. Over the past 12 months, we have collected data on on more than 29 outages that affected SheerID API users. When SheerID API publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SheerID API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about SheerID API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SheerID API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SheerID API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SheerID API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SheerID API enters a pre-planned maintenance window, keeping you up to date.

Since SheerID API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SheerID API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SheerID API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SheerID API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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