Is Skylight Down?
Current Skylight Status: up

Status History

We've been monitoring Skylight since October 1, 2015. Here's the history of service outages we've observed from the Skylight status page:

Recent Skylight Outages and Issues

Follow the recent outages and downtime for Skylight in the table below.

Start Time Type Length Message Details
September 28, 2020 02:03 UTC WARN about 2 hours Partially Degraded Service
September 24, 2020 19:33 UTC WARN about 1 hour Partially Degraded Service
September 16, 2020 14:39 UTC WARN 10 minutes Partially Degraded Service
September 11, 2020 19:53 UTC WARN 5 minutes Data Processing Delay Update - We are back to processing data at a satisfactory rate. The majority of our customers wil...
September 10, 2020 18:39 UTC WARN 1 day Data Processing Delay Investigating - We are currently investigating this issue. Sep 10, 11:36 PDT
September 04, 2020 21:43 UTC DOWN 10 minutes Partial System Outage
September 01, 2020 18:43 UTC WARN about 1 hour Partially Degraded Service
September 01, 2020 15:44 UTC WARN about 1 hour Experiencing Issues with In-app Message Delivery
August 31, 2020 22:08 UTC WARN about 1 hour Partially Degraded Service
August 26, 2020 21:03 UTC WARN about 4 hours Partially Degraded Service

Supported Features

We support the following features in our integration with the Skylight status page:

  • Down Notifications

    If Skylight is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Skylight is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Skylight posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Skylight enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Skylight publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Skylight posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Skylight has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Skylight has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Skylight down today?

According to its status page Skylight is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Skylight is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Skylight is having issues?

There are two main options: You can check the Skylight status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Skylight status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Skylight status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Skylight customer support while checking everything on your side. You can also try Tweeting at them via @skylightio on Twitter. Or visit their official status page or website:

Skylight Down?

Are you experiencing issues with Skylight? Please share your issues below and let others know. Sign up above to receive notifications when Skylight published outages.

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