Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since October 23, 2017

Recent Events

Start Time Type Length Message Details
June 13, 2019 20:13 UTC WARN 42 minutes Pages slow to load and Inbound calls taking longer to accept Update - Serenova Engiineers are currently looking into stale data being presented in Realtime Da...
June 13, 2019 19:23 UTC WARN 41 minutes Pages slow to load and Inbound calls taking longer to accept Update - As services return to a normal, there may be delayed reports of callers experiencing a d...
June 10, 2019 18:56 UTC WARN 10 minutes Inbound and Outbound call delivery Monitoring - A fix has been implemented and we are monitoring the results. Jun 10, 19:02 UTC
June 01, 2019 00:03 UTC MAINTENANCE about 4 hours CxEngage Planned Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 25, 2019 13:04 UTC MAINTENANCE about 4 hours CxEngage Planned Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 15, 2019 19:05 UTC WARN 10 minutes CxEngage Unavailable At This Time Identified - Serenova Engineers have identified the issue and implementing the fix. May 15, 19:06...
May 11, 2019 13:04 UTC MAINTENANCE about 6 hours CxEngage Planned Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 07, 2019 16:10 UTC WARN 21 minutes CxEngage | Failed Inbound Calls Identified - The issue has been identified and Serenova Engineers are implementing a fix. May 7,...
March 30, 2019 13:00 UTC MAINTENANCE about 12 hours CxEngage Planned Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 21, 2019 14:32 UTC WARN about 2 hours Reporting Delays Monitoring - A fix has been implemented and we are monitoring the results. Mar 21, 15:34 UTC