Is CxEngage Down?
Current CxEngage Status: up

Status History

We've been monitoring CxEngage since October 23, 2017. Here's the history of service outages we've observed from the CxEngage status page:

Recent CxEngage Outages and Issues

Follow the recent outages and downtime for CxEngage in the table below.

Sign Up for More CxEngage History

StatusGator has 3 years of CxEngage status history.

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Start Time Type Length Message Details
September 22, 2020 17:47 UTC WARN 40 minutes Voice Services Degradation Investigating - We are currently investigating an issue that may be impacting some voice services...
August 28, 2020 22:02 UTC MAINTENANCE 2 days Serenova Customer Support Portal Update In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
August 19, 2020 18:37 UTC WARN about 1 hour Voice Services Degradation Update - Lifesize Engineers have been advised that there is a new issue that is being investigate...
August 19, 2020 16:22 UTC WARN about 2 hours Voice Services Degradation Investigating - We are currently investigating this issue. Aug 19, 16:21 UTC
July 14, 2020 12:57 UTC WARN about 2 hours CxEngage Unavailable Intermittently in EU Region Investigating - Serenova is currently investigating reports of CxEngage being intermittently unav...
2020-10-28 08:29:36 +0000 UTC UNKNOWN X minutes in, the, downtime, will, here, go, question, Information, and about of, and, about, sign, information, here, each, in, downtime, once, you, outage, see, sign, so, to, Details, in, more, displayed, details, will, and be
2020-10-28 08:29:36 +0000 UTC UNKNOWN X minutes go, here, about, downtime, Information, question, the, in, and will be, Details, sign, outage, in, to, each, sign, details, of, will, downtime, you, once, and, about, see, in, displayed, more, so, information, and here
2020-10-28 08:29:36 +0000 UTC UNKNOWN X minutes go, the, question, about, here, Information, will, in, and downtime to, Details, of, sign, and, more, displayed, outage, be, each, see, you, here, in, information, once, details, about, sign, so, in, downtime, and will
2020-10-28 08:29:36 +0000 UTC UNKNOWN X minutes here, about, go, Information, in, question, will, the, and downtime sign, see, displayed, each, once, downtime, and, to, in, more, about, so, here, you, in, outage, be, of, details, will, sign, information, and Details
2020-10-28 08:29:36 +0000 UTC UNKNOWN X minutes Information, downtime, here, in, question, will, go, about, and the details, here, displayed, so, to, be, more, will, information, see, in, outage, once, each, about, of, downtime, you, in, sign, and, sign, and Details

Supported Features

We support the following features in our integration with the CxEngage status page:

  • Down Notifications

    If CxEngage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when CxEngage is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    CxEngage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CxEngage enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If CxEngage publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When CxEngage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When CxEngage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because CxEngage has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is CxEngage down today?

According to its status page CxEngage is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when CxEngage is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if CxEngage is having issues?

There are two main options: You can check the CxEngage status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

CxEngage status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the CxEngage status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting CxEngage customer support while checking everything on your side. You can also try Tweeting at them via @cxengage on Twitter. Or visit their official status page or website:

CxEngage Down?

Are you experiencing issues with CxEngage? Please share your issues below and let others know. Sign up above to receive notifications when CxEngage published outages.

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