Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since October 23, 2017

Recent Events

Start Time Type Length Message Details
September 12, 2018 18:09 UTC WARN 20 minutes Agent Calls Not Being Delivered Update - We are continuing to investigate this issue. Sep 12, 18:05 UTC
August 30, 2018 15:49 UTC WARN 5 minutes Call Center Degraded Investigating - We are currently investigating issues with CxEngage in the North America region. ...
August 16, 2018 01:44 UTC WARN 26 minutes Real-Time Not Available Update - We have identified the issue related to this impact and we are working to resolve it, se...
August 15, 2018 22:04 UTC MAINTENANCE about 3 hours CxEngage Planned Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
August 01, 2018 22:00 UTC MAINTENANCE about 2 hours CxEngage Planned Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 23, 2018 19:43 UTC WARN 25 minutes Intermittent Inbound Call Issues Update - The additional problems found was resolved. We continue to monitor and finalize clean-up...
July 23, 2018 18:49 UTC WARN 20 minutes Intermittent Inbound Call Issues Identified - We continue work with our teams to resolve the problem, another update will be provi...
July 18, 2018 22:04 UTC MAINTENANCE about 4 hours CxEngage Planned Maintenance Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jul 19...
June 25, 2018 16:39 UTC WARN about 1 hour CxEngage Calls and Product Interface Degraded Monitoring - We have resolved the intermittent call failures and currently continue to monitor th...
June 25, 2018 15:28 UTC WARN 30 minutes CxEngage Calls and Product Interface Degraded Update - Our Engineering team continues to work through the product logging issue. We will provid...