Follow the recent outages and downtime for CxEngage in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
April 25, 2024 01:07 UTC |
MAINT |
about 2 hours |
CxEngage Planned Maintenance |
See more
|
|||||
April 22, 2024 15:17 UTC |
WARN |
about 1 hour |
Calls Dropped or Dead Air |
See more
|
|||||
April 22, 2024 15:13 UTC |
WARN |
5 minutes |
Calls Dropped or Dead Air |
See more
|
|||||
March 21, 2024 01:02 UTC |
MAINT |
about 2 hours |
CxEngage Planned Maintenance |
See more
|
|||||
March 09, 2024 13:07 UTC |
MAINT |
about 2 hours |
CxEngage Planned Maintenance |
See more
|
|||||
2024-04-25 06:27:01 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-25 06:27:01 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-25 06:27:01 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-25 06:27:01 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-25 06:27:01 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current CxEngage status below.
Name |
Status |
Details |
---|---|---|
CxEngage Admin User Interface |
UP | See more |
CxEngage Agent UI |
UP | See more |
CxEngage API Services |
UP | See more |
CxEngage CxQM Recorder |
UP | See more |
CxEngage CxQM Web |
UP | See more |
CxEngage Messaging Services |
UP | See more |
CxEngage Reporting |
UP | See more |
CxEngage Serenova Internal Tools |
UP | See more |
CxEngage Voice Services |
UP | See more |
CxEngage status, last 24 hours:
Up: 22 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 2 hours
We've been monitoring CxEngage outages since October 23, 2017.
Here's the history of service outages we've observed from the CxEngage Status Page:
CxEngage is a Telephony solution that StatusGator has been monitoring since October 2017. Over the past over 6 years, we have collected data on on more than 535 outages that affected CxEngage users. When CxEngage publishes downtime on their status page, they do so across 18 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor CxEngage to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,200 notifications to our users about CxEngage incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If CxEngage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when CxEngage is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
CxEngage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CxEngage enters a pre-planned maintenance window, keeping you up to date.
Since CxEngage publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When CxEngage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When CxEngage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because CxEngage has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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