| November 15, 2018 20:59 UTC |
WARN
|
10 minutes
|
|
CxEngage US-East: Unable to log into the platform |
Identified - Serenova engineers have identified the issue with our login services and currently w... |
| November 13, 2018 02:33 UTC |
WARN
|
10 minutes
|
|
Outage Alert: 99586 |
Investigating - Status: InvestigatingTime: 08:23 PM CSTPlatform: CXRegion: EMEA/USCustomers: All ... |
| November 05, 2018 18:25 UTC |
WARN
|
35 minutes
|
|
Agent Calls Not Being Delivered |
Update - We are continuing to monitor for any further issues. Nov 5, 18:22 UTC |
| November 05, 2018 17:34 UTC |
WARN
|
25 minutes
|
|
Agent Calls Not Being Delivered |
Identified - Our customers are continuing to experience impact. We will continue to work with our... |
| November 05, 2018 16:24 UTC |
WARN
|
about 1 hour
|
|
Agent Calls Not Being Delivered |
Identified - Serenove engineers have identified the issue with our WebRTC provider. We will conti... |
| November 01, 2018 19:05 UTC |
MAINTENANCE
|
about 2 hours
|
|
CxEngage Emergency Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| October 24, 2018 22:22 UTC |
MAINTENANCE
|
about 3 hours
|
|
CxEngage Planned Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| October 04, 2018 01:14 UTC |
WARN
|
20 minutes
|
|
CxEngage Call Center Degradation |
Identified - We have identified the problem and currently working towards resolution. Another upd... |
| September 27, 2018 14:05 UTC |
WARN
|
24 minutes
|
|
Skylight Transfer Search Functionality Degradation. |
Identified - There is a currently a known issue in Skylight where a critical error is displayed w... |
| September 26, 2018 22:04 UTC |
MAINTENANCE
|
about 3 hours
|
|
CxEngage Planned Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
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