| March 30, 2019 13:00 UTC |
MAINTENANCE
|
about 12 hours
|
|
CxEngage Planned Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| March 21, 2019 14:32 UTC |
WARN
|
about 2 hours
|
|
Reporting Delays |
Monitoring - A fix has been implemented and we are monitoring the results. Mar 21, 15:34 UTC |
| February 27, 2019 23:59 UTC |
WARN
|
about 4 hours
|
|
Partially Degraded Service |
|
| February 13, 2019 21:05 UTC |
WARN
|
about 1 hour
|
|
Elongated call delivery to agents |
Identified - Serenova Engineers have identified the cause and are working towards restoration at ... |
| January 11, 2019 18:50 UTC |
WARN
|
about 2 hours
|
|
All Systems Operational |
|
| January 11, 2019 14:31 UTC |
WARN
|
about 3 hours
|
|
CxEngage EU |
Monitoring - Serenova Engineers have confirmed resolution of this issue and we are moving this in... |
| January 09, 2019 16:28 UTC |
WARN
|
40 minutes
|
|
Historical Reporting Delays |
Identified - Serenova engineers have identified the issue and are currently working towards the r... |
| December 13, 2018 09:06 UTC |
MAINTENANCE
|
about 4 hours
|
|
CxEngage Planned Maintenance - North America Region |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| December 12, 2018 19:04 UTC |
MAINTENANCE
|
about 3 hours
|
|
CxEngage Planned Maintenance - EU Region |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| November 22, 2018 10:00 UTC |
MAINTENANCE
|
about 2 hours
|
|
CxEngage Planned Maintenance - North America Region |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
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