| January 11, 2019 18:50 UTC |
WARN
|
about 2 hours
|
|
All Systems Operational |
|
| January 11, 2019 14:31 UTC |
WARN
|
about 3 hours
|
|
CxEngage EU |
Monitoring - Serenova Engineers have confirmed resolution of this issue and we are moving this in... |
| January 09, 2019 16:28 UTC |
WARN
|
40 minutes
|
|
Historical Reporting Delays |
Identified - Serenova engineers have identified the issue and are currently working towards the r... |
| December 13, 2018 09:06 UTC |
MAINTENANCE
|
about 4 hours
|
|
CxEngage Planned Maintenance - North America Region |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| December 12, 2018 19:04 UTC |
MAINTENANCE
|
about 3 hours
|
|
CxEngage Planned Maintenance - EU Region |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| November 22, 2018 10:00 UTC |
MAINTENANCE
|
about 2 hours
|
|
CxEngage Planned Maintenance - North America Region |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| November 21, 2018 19:02 UTC |
MAINTENANCE
|
about 3 hours
|
|
All Systems Operational |
|
| November 15, 2018 20:59 UTC |
WARN
|
10 minutes
|
|
CxEngage US-East: Unable to log into the platform |
Identified - Serenova engineers have identified the issue with our login services and currently w... |
| November 13, 2018 02:33 UTC |
WARN
|
10 minutes
|
|
Outage Alert: 99586 |
Investigating - Status: InvestigatingTime: 08:23 PM CSTPlatform: CXRegion: EMEA/USCustomers: All ... |
| November 05, 2018 18:25 UTC |
WARN
|
35 minutes
|
|
Agent Calls Not Being Delivered |
Update - We are continuing to monitor for any further issues. Nov 5, 18:22 UTC |
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