Is TOPdesk Down?
Current TOPdesk Status: up

Status History

We've been monitoring TOPdesk since April 30, 2020. Here's the history of service outages we've observed from the TOPdesk status page:

Recent TOPdesk Outages and Issues

Follow the recent outages and downtime for TOPdesk in the table below.

Start Time Type Length Message Details
October 26, 2020 12:04 UTC DOWN about 1 hour Brazil hosting location slow or unresponsive Investigating - We are currently experiencing problems on the BR1 hosting location. As a result y...
October 13, 2020 20:29 UTC WARN 10 minutes Performance degradation in the BR1 data center Investigating - We are currently experiencing availability issues. As a result your TOPdesk SaaS ...
October 12, 2020 14:39 UTC DOWN 10 minutes My TOPdesk is temporarily unavailable Investigating - We are investigating the issue and are working to get our services back as quickl...
October 12, 2020 07:09 UTC DOWN 5 minutes My TOPdesk is temporarily unavailable Investigating - We are investigating the issue and are working to get our services back as quickl...
September 28, 2020 08:44 UTC WARN about 7 hours Performance degradation in the NL3 data center Identified - We're still seeing some performance issues in the NL3 hosting location. So far not o...
September 25, 2020 17:54 UTC DOWN 5 minutes Disruption in NL3 hosting location Update - Most of the environments are back online, we are still working on getting the remaining ...
September 25, 2020 14:04 UTC DOWN about 3 hours Disruption in NL3 hosting location Investigating - We are currently experiencing problems on our NL3 hosting location. We are aware ...
September 24, 2020 08:59 UTC WARN 1 day Performance degradation in the NL3 data center for a few customers Update - Our SaaS Operations team continues to work on the problem.It seems that multiple causes ...
September 22, 2020 08:54 UTC WARN 1 day Performance degradation in the NL3 data center for a few customers Update - The performance problems which started yesterday (2020-09-21) still appear to affect env...
September 21, 2020 14:24 UTC WARN about 2 hours Performance degradation in the NL3 data center for a few customers Investigating - A few customers in our NL3 hosting location reported performance issues. We're in...

Supported Features

We support the following features in our integration with the TOPdesk status page:

  • Down Notifications

    If TOPdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when TOPdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    TOPdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TOPdesk enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If TOPdesk publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When TOPdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When TOPdesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because TOPdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is TOPdesk down today?

According to its status page TOPdesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when TOPdesk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if TOPdesk is having issues?

There are two main options: You can check the TOPdesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

TOPdesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the TOPdesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting TOPdesk customer support while checking everything on your side.

TOPdesk Down?

Are you experiencing issues with TOPdesk? Please share your issues below and let others know. Sign up above to receive notifications when TOPdesk published outages.