Is TOPdesk Down? Current TOPdesk Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 2 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

We've been monitoring TOPdesk since April 30, 2020. Here's the history of service outages we've observed from the TOPdesk status page:

Recent TOPdesk Outages and Issues

Follow the recent outages and downtime for TOPdesk in the table below.

Start Time Type Length Message Details
July 17, 2020 11:34 UTC WARN 30 minutes My.TOPdesk.com currently unavailable. Investigating - Our internal TOPdesk environment, My.TOPdesk.com, is currently unavailable. We ar...
July 15, 2020 19:14 UTC WARN about 1 hour My TOPdesk authentication service unavailable. Investigating - Our internal TOPdesk environment, My.TOPdesk.com, is currently having issues with...
July 15, 2020 14:09 UTC DOWN about 3 hours My TOPdesk unavailable Investigating - Our internal TOPdesk environment, My.TOPdesk.com, is currently unavailable. Jul 1...
July 03, 2020 17:29 UTC DOWN about 2 hours Disruption in NL3 hosting location Investigating - We are currently experiencing problems on the NL3 hosting location. As a result y...
July 01, 2020 20:04 UTC MAINTENANCE 15 minutes Emergency router maintenance to prevent performance issues In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 01, 2020 09:14 UTC DOWN about 2 hours Disruption in NL2 hosting location Investigating - We are currently experiencing problems on the NL2 hosting location. As a result y...
June 30, 2020 12:24 UTC WARN about 2 hours Disruption in NL3 hosting location Update - We are continuing to investigate this issue. Jun 30, 14:22 CEST
June 28, 2020 17:34 UTC DOWN about 7 hours Disruption in NL3 hosting location Investigating - We are currently experiencing problems on the NL3 hosting location. As a result y...
June 27, 2020 11:09 UTC DOWN 25 minutes Disruption in EU1 hosting location Investigating - We are currently experiencing problems on the EU1 hosting location. As a result y...
June 22, 2020 13:59 UTC WARN 5 minutes Disruption in US1 hosting location Monitoring - The issue has been resolved, we are monitoring for any further issues. Jun 22, 15:28...

Supported Features

We support the following features in our integration with the TOPdesk status page:

  • Down Notifications

    If TOPdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when TOPdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    TOPdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TOPdesk enters a pre-planned maintenance window, keeping you up to date.

  • Status Overview

    When TOPdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When TOPdesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because TOPdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is TOPdesk down today?

According to its status page TOPdesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when TOPdesk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if TOPdesk is having issues?

There are two main options: You can check the TOPdesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

TOPdesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the TOPdesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting TOPdesk customer support while checking everything on your side.

TOPdesk Down?

Are you experiencing issues with TOPdesk? Please share your issues below and let others know. Sign up above to receive notifications when TOPdesk published outages.