Is UKG Knowledge Base down?
Current UKG Knowledge Base status is UP

We checked the official UKG Knowledge Base Status Page 1 min. 26 sec. ago. Learn more
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Recent UKG Knowledge Base Outages and Issues

Follow the recent outages and downtime for UKG Knowledge Base in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 14:37 UTC

DOWN

20 minutes

Incident on People Assist applications (Europe and US) // Incident sur les applications People Assist (Europe et US)

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Start Time

April 16, 2024 14:37 UTC

Type DOWN
Affected Components

People Assist - Digital Process Manager

People Assist - Request Manager

People Assist - Knowledge Base

Message

Incident on People Assist applications (Europe and US) // Incident sur les applications People Assist (Europe et US)

Details

Investigating - An incident is currently underway on products in the People Assist line. Our teams are working to resolve it as quickly as possible. //Un incident est en cours sur les produits de la ligne People Assist. Nos équipes sont en cours d'intervention pour le résoudre au plus vite. Apr 16, 2024 - 14:35 UTC

March 28, 2024 17:12 UTC

WARN

19 days

[EU] Slowdowns and errors on all HRSD applications // Ralentissements et erreurs sur l'ensemble des applications HRSD

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Start Time

March 28, 2024 17:12 UTC

Type WARN
Affected Components

Document manager - eSignature

Document manager - Document Manager Core

Document manager - Smart Document Generation

People Assist - Knowledge Base

People Assist - Request Manager

People Assist - Digital Process Manager

Message

[EU] Slowdowns and errors on all HRSD applications // Ralentissements et erreurs sur l'ensemble des applications HRSD

Details

Update - We are continuing to work on a fix for this issue. Mar 28, 2024 - 17:11 UTC

March 27, 2024 16:37 UTC

WARN

1 day

[EU] Slowdowns and errors on all HRSD applications // Ralentissements et erreurs sur l'ensemble des applications HRSD

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Start Time

March 27, 2024 16:37 UTC

Type WARN
Affected Components

Document manager - eSignature

Document manager - Employee Vault

Document manager - Document Manager Core

Document manager - Smart Document Generation

People Assist - Digital Process Manager

People Assist - Knowledge Base

People Assist - Request Manager

Message

[EU] Slowdowns and errors on all HRSD applications // Ralentissements et erreurs sur l'ensemble des applications HRSD

Details

Identified - (European servers only)We experience latencies when browsing on all our applications. The consequences may be longer response times and sporadic error messages.Document distribution is not affected by this incident.Our teams are actively working to resolve these problems.//(Serveurs Européens seulement)Nous constatons des latences lors de la navigation sur l’ensemble de nos applications. Les conséquences peuvent être des temps de réponse plus longs ainsi que des messages d’erreurs sporadiques.La distribution de documents n’est pas impactée par cet incident.Nos équipes travaillent activement à la résolution de ces problèmes. Mar 27, 2024 - 16:34 UTC

February 27, 2024 13:57 UTC

WARN

6 days

[EU] Slowdowns and errors on all HRSD applications // Ralentissements et erreurs sur l'ensemble des applications HRSD

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Start Time

February 27, 2024 13:57 UTC

Type WARN
Affected Components

Document manager - eSignature

People Assist - Request Manager

People Assist - Digital Process Manager

People Assist - Knowledge Base

Document manager - Document Manager Core

Document manager - Smart Document Generation

Message

[EU] Slowdowns and errors on all HRSD applications // Ralentissements et erreurs sur l'ensemble des applications HRSD

Details

Update - (European servers only)We're now seeing latency in all our applications. The consequences can be longer than normal response times and 500 errors. Our teams are continuing to work on resolving these problems.//(Serveurs Européens seulement)Nous constatons désormais des latences sur toutes nos applications. Les conséquences peuvent être des temps de réponse plus longs que la normale ainsi que des erreurs 500. Nos équipes continuent de travailler à la résolution de ces problèmes. Feb 27, 2024 - 13:54 UTC

February 17, 2024 09:02 UTC

MAINT

about 2 hours

[EUROPE] Database maintenance // Maintenance sur notre base de données

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Start Time

February 17, 2024 09:02 UTC

Type MAINT
Affected Components

Document manager - Employee Vault

Document manager - Smart Document Generation

People Assist - Request Manager

People Assist - Knowledge Base

People Assist - Digital Process Manager

API

Document manager - Document Manager Core

Robotic Process Automation (RPA)

Document manager - eSignature

Message

[EUROPE] Database maintenance // Maintenance sur notre base de données

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 17, 2024 - 09:00 UTC

2024-04-25 08:52:10 UTC UTC

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2024-04-25 08:52:10 UTC UTC

STATUS

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2024-04-25 08:52:10 UTC UTC

STATUS

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2024-04-25 08:52:10 UTC UTC

STATUS

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2024-04-25 08:52:10 UTC UTC

STATUS

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Sign Up for More UKG Knowledge Base History

StatusGator has about 1 year of UKG Knowledge Base status history.

No outages or status changes in the last 24 hours

UKG Knowledge Base status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

UKG Knowledge Base Outage and Status History

We've been monitoring UKG Knowledge Base outages since January 31, 2023.
Here's the history of service outages we've observed from the UKG Knowledge Base Status Page:

Instant enriched data from
3,580 status pages

About Our UKG Knowledge Base Status Page Integration

UKG Knowledge Base is a HR solution that StatusGator has been monitoring since January 2023. Over the past over 1 year, we have collected data on on more than 161 outages that affected UKG Knowledge Base users. When UKG Knowledge Base publishes downtime on their status page, they do so across 13 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor UKG Knowledge Base to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular hr services monitored on our platform. We've sent more than 200 notifications to our users about UKG Knowledge Base incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If UKG Knowledge Base is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when UKG Knowledge Base is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

UKG Knowledge Base posts separate notifications for planned maintenance work. StatusGator will notify subscribers when UKG Knowledge Base enters a pre-planned maintenance window, keeping you up to date.

Since UKG Knowledge Base publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When UKG Knowledge Base posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When UKG Knowledge Base has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because UKG Knowledge Base has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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