Adobe Creative Cloud Outage History

Adobe Express Web and Adobe Express Mobile within Adobe Creative Cloud Express experienced a brief outage that affected access to Express features and, in some cases, PDFs not opening. The outage began on 1:31 PM UTC and was resolved by 1:51 PM UTC, lasting about 20 minutes. Adobe issued two status updates during the incident, listing the affected components as Adobe Express Web and Adobe Express Mobile and confirming restoration once the issue was resolved. User reports indicated the issue started earlier in the afternoon with a small cluster of observations, including a report from Ashburn, Virginia noting that PDF documents would not open.

Lightroom Mobile and Lightroom Web on Adobe Creative Cloud experienced a brief degradation starting at 5:51 PM UTC and were fully restored by 5:56 PM UTC. The outage lasted about 5 minutes and affected users attempting to access Lightroom Mobile and Lightroom Web, with no reported impact to other Creative Cloud services. Adobe Creative Cloud's status page indicated a temporary degraded state for these two components, followed by restoration once the issue was resolved. No user reports were recorded during the incident, indicating limited impact beyond the targeted Lightroom services.

Adobe Creative Cloud experienced a brief outage affecting Lightroom Web. The incident began at 12:07 PM UTC and was resolved by 2:36 PM UTC. During this period, Lightroom Web was unavailable, disrupting access to the web-based Lightroom experience. The Adobe Creative Cloud status page showed the Lightroom / Lightroom Web component transitioning from down to up and included two official updates documenting the recovery. The disruption lasted about 2 hours and 29 minutes and was isolated to the Lightroom Web component.

Adobe Creative Cloud experienced a brief disruption affecting Lightroom / Lightroom Web. The outage began at 8:46 AM UTC and was resolved by 8:51 AM UTC, lasting roughly 5 minutes. During the incident, Lightroom Web access was unavailable for a short period, impacting users trying to access or manage their Lightroom content.

The Lightroom / Lightroom Web component briefly transitioned to a down state before returning to normal, with the service restored by 8:51 AM UTC. No other Adobe Creative Cloud services were reported affected.

Adobe Creative Cloud experienced two related maintenance events. The Firefly Website was placed in maintenance at Jun 26, 2025 6:31 AM UTC and remained in maintenance until Jul 9, 2025 4:01 PM UTC, during which Firefly features and pages were unavailable or limited.

Separately, CC Community / Adobe Stock briefly entered a degraded state from Jun 26, 2025 4:51 PM UTC to Jun 26, 2025 5:11 PM UTC, about 20 minutes of degraded service.

During the incident, the provider posted four official status updates detailing the outages and restorations. User reports described intermittent access and unresponsiveness in Admin Console and related Creative Cloud services.

Adobe Creative Cloud reported a brief degraded performance affecting the Firefly Website component. Users may have experienced slower access or limited Firefly features during the incident.

The incident began at Jun 25, 2025 10:21 PM UTC and was resolved by Jun 25, 2025 11:06 PM UTC, lasting approximately 45 minutes. The Firefly Website component transitioned from normal to degraded and back to normal, and Adobe Creative Cloud published two status updates during the event to communicate the investigation and resolution.

Adobe Creative Cloud Express experienced a brief outage affecting the Adobe Express / Adobe Express Web component, preventing access to web-based Express features. The outage began at 7:02 PM UTC and was resolved by 9:31 PM UTC, lasting about 2 hours and 29 minutes. The incident was documented by two status updates from the Adobe Express / Adobe Express Web component, detailing the outage and its restoration. The disruption was limited to this component within Adobe Creative Cloud, with other services remaining available.

Adobe Creative Cloud experienced a brief degraded performance affecting Adobe Fonts / API and CC Community / Adobe Portfolio. The incident began at 7:16 AM UTC and was resolved by 7:21 AM UTC, lasting roughly 5 minutes. The status page showed both components degraded (listed as warn) before returning to normal, and the provider issued two status updates during the event.

Adobe Express and Adobe Express Mobile within Adobe Creative Cloud experienced a brief degraded performance starting at 7:31 PM UTC and resolving by 7:56 PM UTC, lasting about 25 minutes. The issue affected Express features and caused intermittent slowdowns while using the component, with two official status updates posted on the Adobe Creative Cloud status page. The impact was limited to Adobe Express / Adobe Express Mobile components and did not affect other Creative Cloud services.

Adobe Creative Cloud reported a brief degraded performance affecting Adobe Express and Adobe Express Mobile. The issue began at 3:53 PM UTC and was resolved by 4:31 PM UTC, lasting about 38 minutes. Users attempting to use Adobe Express services may have experienced slower load times or intermittent access during this window. The Adobe Creative Cloud status page showed the affected components moving from Up to Degraded (warn) and back to Up as services recovered.