Anaplan Outage History

The Anaplan platform experienced an outage starting at Aug 27, 2025 12:59 PM UTC that impacted about 18 components across multiple regions, including Cloud US East and West, EU regions, the UK, Netherlands, Canada, Japan, India, Australia, and parts of the Middle East. Users attempting to load models reported failures and degraded workflows as a result of the disruption. The incident lasted roughly 1 hour and 15 minutes, with service restoration toward the end of the window by Aug 27, 2025 2:14 PM UTC. The provider issued 3 status updates during the incident.

Anaplan experienced a brief platform incident that prevented some customers from loading models in the Europe (eu4), US (us4), and Canada (ca1) cloud regions. The issue began around 2:07 PM UTC and the status was updated to investigating at Aug 26, 2025 2:09 PM UTC. The provider issued two updates during the incident and the service was restored by Aug 26, 2025 2:34 PM UTC. The outage lasted about 25 minutes with all affected regions returning to normal thereafter.

Anaplan conducted scheduled platform maintenance beginning at Aug 23, 2025 6:09 PM UTC, with BYOK unavailable in Canada and multiple data-center components placed into maintenance across regions including US East, US West, the Netherlands, Germany, Europe, and Japan (nine components: ca1, eu1, us1, us2, us5, ap1, eu2, eu4, us7).

The maintenance window included four status updates at Aug 23, 2025 6:09 PM UTC, Aug 23, 2025 8:04 PM UTC, Aug 23, 2025 10:54 PM UTC, and Aug 24, 2025 1:04 AM UTC describing ongoing maintenance and recovery. By the end of the window, BYOK in Canada was restored and the rest of the affected components returned to normal operation. The approximate duration was 6 hours and 55 minutes.

Anaplan conducted scheduled platform maintenance beginning at 8:00 PM UTC, during which the platform was unavailable. The maintenance affected eight components across multiple data centers and cloud regions (US East/West, Europe, Japan, Netherlands, and Germany), resulting in user-visible service interruptions during the window. The maintenance concluded at 11:29 PM UTC, lasting about 3 hours and 29 minutes. Two status updates were published during the incident. By 11:29 PM UTC, all affected components had returned to the up state and Anaplan reported the platform as available again.

Anaplan experienced a partial outage that prevented some customers from loading models. The issue affected 8 components across Cloud and Data Center regions, including Japan (ap1), US (us7, us5, us1, us2), Netherlands (eu1), Germany (eu2), and Europe (eu4). The outage began at 6:09 PM UTC and was resolved by 7:49 PM UTC, lasting roughly 1 hour and 40 minutes.

Anaplan experienced login problems affecting access to the Anaplan Platform for users routed through the EU2 Data Center in Germany. The incident began at Aug 4, 2025 10:24 AM UTC when EU2 Germany was marked degraded (warn) and the status page noted an investigation. Users attempting to sign in could have encountered authentication issues, with impact localized to this data center for about 30 minutes. The incident ended with the data center returning to normal by Aug 4, 2025 10:54 AM UTC.

The provider posted updates on its status page, noting ongoing investigation and a cadence of updates every 30 minutes or upon resolution. The issue was resolved by Aug 4, 2025 10:54 AM UTC as the EU2 Germany data center returned to normal (up). In total, two official status changes were recorded during the incident.

On Jul 26, 2025 8:04 PM UTC, Anaplan began scheduled platform maintenance in the us1 Data Center - US East, during which the service experienced unavailability for the region. The maintenance was listed as In progress and the platform unavailable during the window. The outage lasted until Jul 26, 2025 9:59 PM UTC, about 1 hour and 55 minutes. The status page described the event as In progress maintenance with the platform unavailable during the window.

The status page issued two updates: an initial maintenance notice and a restoration confirmation. The disruption was localized to the US East data center (us1) and did not indicate a broader impact.

Anaplan experienced a brief outage affecting access to the platform across seven components in multiple regions, including Data Centers in US East and US West, Netherlands and Germany, and Cloud services in US East, Europe, and the US. The disruption led to interruptions in platform access for a short period, with affected users experiencing difficulties during the incident. The outage was monitored and communications indicated ongoing investigation and restoration across the listed components.

The incident began at 12:49 UTC and was resolved by 12:59 UTC, lasting about 10 minutes. The Anaplan status page published two updates during the event, noting an investigation and subsequent restoration of services. User reports were observed during the incident, reflecting the brief service disruption across regions.

Anaplan conducted a scheduled platform maintenance window beginning at Jul 19, 2025 8:04 PM UTC. The platform was unavailable during the window, affecting eight components across US East and US West data centers (us1, us2, us5, us7), US Cloud (us7), Japan (ap1), Netherlands (eu1), Germany (eu2), and Europe Cloud (eu4). The status page stated that maintenance was in progress during the window. The maintenance concluded at Jul 19, 2025 9:49 PM UTC, lasting about 1 hour and 45 minutes.

Anaplan experienced a brief login outage affecting the UAE Cloud region (ae1), preventing access to the Anaplan Platform. The incident began at 4:55 PM UTC when the UAE cloud component moved to down, and was resolved by 4:59 PM UTC as it returned to up. The provider posted two status updates during the event, noting that users could not sign in and that resolution was underway. The impact was isolated to the UAE region and lasted about four minutes before service was restored.