Is CallRail down?
Current CallRail status is UP

We checked the official CallRail Status Page 3 min. 41 sec. ago. Learn more
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Recent CallRail Outages and Issues

Follow the recent outages and downtime for CallRail in the table below.

Start Time

Type

Length

Message

Details

May 13, 2024 20:15 UTC

WARN

about 1 hour

Lead Center mobile app isn't showing notifications

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Start Time

May 13, 2024 20:15 UTC

Type WARN
Affected Components

Lead Center - Lead Center Mobile App

Message

Lead Center mobile app isn't showing notifications

Details

Investigating - Some customers are reporting not receiving notifications in Lead Center on mobile devices. We are currently investigating. May 13, 2024 - 16:11 EDT

April 22, 2024 16:25 UTC

DOWN

25 minutes

Call Failures for Some Tracking Numbers

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Start Time

April 22, 2024 16:25 UTC

Type DOWN
Affected Components

Call Tracking - Call Routing

Lead Center - Lead Center General

Lead Center - Softphone

Message

Call Failures for Some Tracking Numbers

Details

Update - We are currently experiencing a partial outage affecting incoming and outgoing calls on about 25% of tracking numbers. Calls handled within Lead Center, and calls with Advanced Call Flow steps are more likely to be impacted.Our team has identified an outage at an upstream carrier as the root cause, and we are working with that carrier towards a resolution. No ETA is currently known, but both teams are actively working to fully restore service. We'll post an update as more information becomes available. Apr 22, 2024 - 12:22 EDT

April 12, 2024 21:40 UTC

WARN

about 1 hour

Application Delays

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Start Time

April 12, 2024 21:40 UTC

Type WARN
Affected Components

Call Tracking - CallRail Web Application

Call Recording

Call Transcription

Message

Application Delays

Details

Investigating - Our monitoring has revealed increased delays in some internal systems. Some functions in the web application may be disrupted, but call routing is unaffected. Apr 12, 2024 - 17:36 EDT

April 12, 2024 15:30 UTC

WARN

about 1 hour

Call Log intermittently failing to populate

See more
Start Time

April 12, 2024 15:30 UTC

Type WARN
Affected Components

Reports

Message

Call Log intermittently failing to populate

Details

Identified - We have identified an issue with the Call Log intermittently failing to populate or loading slowly. Calls are still being tracked normally. We apologize for any inconvenience this may cause. Apr 12, 2024 - 11:28 EDT

March 29, 2024 02:00 UTC

MAINT

about 3 hours

Scheduled System Maintenance on Thursday March 28

See more
Start Time

March 29, 2024 02:00 UTC

Type MAINT
Affected Components

Call Tracking - Tracker Creation

Call Tracking - CallRail Call Tracking Mobile App

Lead Center - Lead Center General

Lead Center - Softphone

Lead Center - Lead Center Mobile App

Lead Center - Web Chat

Lead Center - SMS

Integrations - API

Integrations - Google Analytics

Integrations - Google Ads

Integrations - Google Call Details Forwarding

Integrations - Hubspot

Integrations - Other Integrations

Web Form Capture

Email Notifications

Reports

Lead Center - Lead Center Web Application

Lead Center - MMS

Integrations - Webhooks

Call Tracking - CallRail Web Application

Message

Scheduled System Maintenance on Thursday March 28

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 28, 2024 - 22:00 EDT

2024-05-14 12:05:27 UTC UTC

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2024-05-14 12:05:27 UTC UTC

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2024-05-14 12:05:27 UTC UTC

STATUS

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2024-05-14 12:05:27 UTC UTC

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2024-05-14 12:05:27 UTC UTC

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StatusGator has over 5 years of CallRail status history.

CallRail Components and Services

View details of the current CallRail status below.

Name

Status

Details

CallRail API

UP See more

CallRail Backup Call Routing

UP See more

CallRail Call Recording

UP See more

CallRail Call Routing

UP See more

CallRail Call Tracking Mobile App

UP See more

CallRail Call Transcription

UP See more

CallRail DNI and Keyword Tracking

UP See more

CallRail Email Notifications

UP See more

CallRail Google Ads

UP See more

CallRail Google Analytics

UP See more

CallRail Google Call Details Forwarding

UP See more

CallRail Hubspot

UP See more

CallRail Lead Center General

UP See more

CallRail Lead Center Mobile App

UP See more

CallRail Lead Center Web Application

UP See more

CallRail MMS

UP See more

CallRail Other Integrations

UP See more

CallRail Reports

UP See more

CallRail SMS

UP See more

CallRail Softphone

UP See more

CallRail Tracker Creation

UP See more

CallRail Web Application

UP See more

CallRail Web Chat

UP See more

CallRail Web Form Capture

UP See more

CallRail Webhooks

UP See more

CallRail Wordpress Plugin

UP See more

1 status change in the last 24 hours

CallRail status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

CallRail Outage and Status History

We've been monitoring CallRail outages since January 29, 2019.
Here's the history of service outages we've observed from the CallRail Status Page:

Instant enriched data from
3,590 status pages

About Our CallRail Status Page Integration

CallRail is a Telephony solution that StatusGator has been monitoring since January 2019. Over the past over 5 years, we have collected data on on more than 346 outages that affected CallRail users. When CallRail publishes downtime on their status page, they do so across 26 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CallRail to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 800 notifications to our users about CallRail incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CallRail is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CallRail is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CallRail posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CallRail enters a pre-planned maintenance window, keeping you up to date.

Since CallRail publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CallRail posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CallRail has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CallRail has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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