Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since January 29, 2019

Recent Events

Start Time Type Length Message Details
March 13, 2020 04:00 UTC MAINTENANCE about 1 hour DNI Scheduled Maintence In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 28, 2020 12:05 UTC MAINTENANCE 10 minutes Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 14, 2020 15:30 UTC WARN about 3 hours We are investigating reports of calls failing Monitoring - A fix has been implemented upstream. We are continuing to monitor. Feb 14, 12:34 EST
February 06, 2020 20:35 UTC WARN 20 minutes Application dashboard performance issue Identified - We've isolated the problem to a poorly performing database query and are current rol...
January 27, 2020 18:25 UTC WARN about 2 hours Delayed Call Transcriptions Identified - We are experiencing 30-60 minute delays in processing call transcriptions due to an ...
January 22, 2020 19:20 UTC DOWN 30 minutes Application Dashboard Outage Identified - We have identified the issue and are actively working towards resolving it. Jan 22, ...
January 14, 2020 18:55 UTC WARN 35 minutes Application dashboard performance problems Monitoring - Application performance has been restored. We are continuing to monitor and investig...
January 13, 2020 17:10 UTC WARN 10 minutes Problem delivering text messages Identified - We have identified an application issue affecting delivery of text messages to track...
December 02, 2019 18:10 UTC WARN about 6 hours Delayed Call Recordings Monitoring - A fix has been implemented and we are monitoring the results. Dec 2, 18:34 EST
September 17, 2019 18:53 UTC DOWN about 1 hour Reporting Application Failing to Load Update - The application dashboard and API have been restored. As we recover from the brief outag...