Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per week
  • There were 1 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 29, 2019

Recent Events

Start Time Type Length Message Details
June 23, 2020 15:15 UTC WARN about 1 hour Poor dashboard performance Monitoring - We are investigating a database issue that was causing poor performance in our appli...
June 09, 2020 23:40 UTC DOWN about 1 hour Call routing failures Investigating - We are experiencing high failure rates on call routing; we are actively investiga...
June 03, 2020 16:30 UTC WARN 1 day Call routing error rates Investigating - We are currently investigating this issue. Jun 3, 12:27 EDT
May 30, 2020 22:30 UTC WARN 2 days Call Recording Interruption Identified - An issue at one of our providers is causing temporary unavailability of recordings f...
May 14, 2020 01:40 UTC WARN 40 minutes We are investigating increased error rates on incoming text messages Investigating - We are investigating increased error rates for inbound text messaging. Phone call...
April 17, 2020 15:50 UTC WARN 5 minutes Application Dashboard Partial Outage Investigating - We are investigating a partial outage of the application dashboard. Call Routing ...
April 14, 2020 15:32 UTC WARN 29 minutes Call Routing Failures Update - We are continuing to investigate this issue. Apr 14, 11:31 EDT
March 13, 2020 04:00 UTC MAINTENANCE about 1 hour DNI Scheduled Maintence In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 28, 2020 12:05 UTC MAINTENANCE 10 minutes Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 14, 2020 15:30 UTC WARN about 3 hours We are investigating reports of calls failing Monitoring - A fix has been implemented upstream. We are continuing to monitor. Feb 14, 12:34 EST