Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 29, 2019

Recent Events

Start Time Type Length Message Details
September 17, 2019 18:53 UTC DOWN about 1 hour Reporting Application Failing to Load Update - The application dashboard and API have been restored. As we recover from the brief outag...
September 12, 2019 21:12 UTC WARN about 2 hours DNI Failing to Load Monitoring - Our engineering team has routed traffic around the affected systems, and at this poi...
September 12, 2019 20:42 UTC DOWN 30 minutes DNI Failing to Load Identified - We've identified a problem with our swap.js script failing to load on customer websi...
September 11, 2019 20:42 UTC WARN 25 minutes Failure in DNI script Monitoring - A fix has been implemented, and we are monitoring the results; it may take a few min...
September 11, 2019 20:25 UTC DOWN 16 minutes Failure in DNI script Update - We are continuing to work on a fix for this issue. Sep 11, 16:39 EDT
August 29, 2019 19:05 UTC WARN about 1 hour Application Dashboard Outage Monitoring - A fix has been implemented and we are monitoring the results. Aug 29, 15:22 EDT
August 08, 2019 14:40 UTC WARN about 1 hour Call Routing Failures Update - A fix has been deployed and continues to roll out to impacted customers; we are monitori...
August 02, 2019 20:16 UTC WARN about 4 hours Degraded Application Dashboard Performance Monitoring - We have isolated the problem to a poorly performing database query, and have impleme...
June 28, 2019 14:49 UTC WARN about 6 hours Call Routing Failures for Some Tracking Numbers Update - Due to a configuration error, customer-uploaded recordings that were uploaded or recorde...
June 21, 2019 15:54 UTC WARN about 4 hours All Systems Operational