Is CallRail Call Routing down?
Current CallRail Call Routing status is UP

We checked the official CallRail Call Routing Status Page 4 min. 19 sec. ago. Learn more
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Recent CallRail Call Routing Outages and Issues

Follow the recent outages and downtime for CallRail Call Routing in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 16:25 UTC

DOWN

25 minutes

Call Failures for Some Tracking Numbers

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Start Time

April 22, 2024 16:25 UTC

Type DOWN
Affected Components

Call Tracking - Call Routing

Lead Center - Lead Center General

Lead Center - Softphone

Message

Call Failures for Some Tracking Numbers

Details

Update - We are currently experiencing a partial outage affecting incoming and outgoing calls on about 25% of tracking numbers. Calls handled within Lead Center, and calls with Advanced Call Flow steps are more likely to be impacted.Our team has identified an outage at an upstream carrier as the root cause, and we are working with that carrier towards a resolution. No ETA is currently known, but both teams are actively working to fully restore service. We'll post an update as more information becomes available. Apr 22, 2024 - 12:22 EDT

August 11, 2023 00:40 UTC

WARN

about 13 hours

Call routing inconsistencies

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Start Time

August 11, 2023 00:40 UTC

Type WARN
Affected Components

Lead Center - Softphone

Call Tracking - CallRail Web Application

Call Tracking - Call Routing

Message

Call routing inconsistencies

Details

Update - We are continuing to investigate this issue. Aug 10, 2023 - 20:40 EDT

June 13, 2023 20:20 UTC

WARN

about 1 hour

Elevated error rate from call routing systems

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Start Time

June 13, 2023 20:20 UTC

Type WARN
Affected Components

Call Tracking - Call Routing

Message

Elevated error rate from call routing systems

Details

Update - We continue to experience elevated error rates related to this issue at our provider. Jun 13, 2023 - 16:19 EDT

June 13, 2023 19:16 UTC

WARN

25 minutes

Elevated error rate from call routing systems

See more
Start Time

June 13, 2023 19:16 UTC

Type WARN
Affected Components

Call Tracking - Call Routing

Message

Elevated error rate from call routing systems

Details

Investigating - We are currently investigating elevated error rates from our call routing system. Jun 13, 2023 - 15:12 EDT

October 23, 2022 06:05 UTC

MAINT

about 1 hour

DB Maintenance: Call Tracking and DNI

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Start Time

October 23, 2022 06:05 UTC

Type MAINT
Affected Components

Call Tracking - DNI and Keyword Tracking

Call Tracking - Call Routing

Message

DB Maintenance: Call Tracking and DNI

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 23, 2022 - 02:00 EDT

No outages or status changes in the last 24 hours

CallRail Call Routing status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CallRail Call Routing Outage and Status History

We've been monitoring CallRail Call Routing outages since January 29, 2019.
Here's the history of service outages we've observed from the CallRail Call Routing Status Page:

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our CallRail Call Routing Status Page Integration

CallRail Call Routing is a Telephony solution that StatusGator has been monitoring since January 2019. Over the past over 5 years, we have collected data on on more than 346 outages that affected CallRail Call Routing users. When CallRail Call Routing publishes downtime on their status page, they do so across 26 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CallRail Call Routing to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 800 notifications to our users about CallRail Call Routing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CallRail Call Routing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CallRail Call Routing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CallRail Call Routing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CallRail Call Routing enters a pre-planned maintenance window, keeping you up to date.

Since CallRail Call Routing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CallRail Call Routing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CallRail Call Routing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CallRail Call Routing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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