Is Mimecast User Applications down?
Current Mimecast User Applications status is UP

We checked the official Mimecast User Applications Status Page 2 min. 12 sec. ago. Learn more
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Recent Mimecast User Applications Outages and Issues

Follow the recent outages and downtime for Mimecast User Applications in the table below.

Start Time

Type

Length

Message

Details

June 07, 2024 04:39 UTC

WARN

about 4 hours

SMS 2FA issue affecting AU Grid

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Start Time

June 07, 2024 04:39 UTC

Type WARN
Affected Components

Australian Grid - Administration Console

Australian Grid - User Applications

Message

SMS 2FA issue affecting AU Grid

Details

Mimecast is aware that a small subset of customers are not receiving Two Factor Authentication (2FA) SMS messages, as a result they are unable to log on to Mimecast administration console or other applications. Our 3rd Party SMS provider is currently investigating. Customers using 2FA 3rd party authenticators such as Google Authenticator, Microsoft Authenticator remain unaffected and all other Mimecast services continues to operate as normal.

February 23, 2024 00:29 UTC

WARN

20 minutes

Custom Branded URLs inaccessible for ADCON and AT on AU GRID

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Start Time

February 23, 2024 00:29 UTC

Type WARN
Affected Components

Australian Grid - Administration Console

Australian Grid - Awareness Training

Australian Grid - User Applications

Message

Custom Branded URLs inaccessible for ADCON and AT on AU GRID

Details

We are aware that a small subset of customers hosted on our AU grid may be experiencing issues attempting to access branded URLs. We are investigating the issue and will post updates here as they become available.

June 07, 2023 18:34 UTC

WARN

9 months

Email Delivery Delays on US & US-B grids

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Start Time

June 07, 2023 18:34 UTC

Type WARN
Affected Components

United Kingdom Grid - Administration Console

United Kingdom Grid - Search

United Kingdom Grid - Web Security

United Kingdom Grid - Awareness Training

United Kingdom Grid - CyberGraph

United Kingdom Grid - Attachment Protect

United Kingdom Grid - Impersonation Protect

United Kingdom Grid - URL Protect

United Kingdom Grid - User Applications

Message

Email Delivery Delays on US & US-B grids

Details

We believe we have resolved the issue for email delivery delays on the US & US-B grids. Some customers may still see messages in their delivery queue with the error starting 'Duplicate Key...' these messages will gradually retry and process normally. We continue to monitor the situation and will post updates here.

June 07, 2023 12:14 UTC

WARN

about 6 hours

Mail flow and Login issues on the UK Grid

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Start Time

June 07, 2023 12:14 UTC

Type WARN
Affected Components

United Kingdom Grid - Email Processing

United Kingdom Grid - Administration Console

United Kingdom Grid - Search

United Kingdom Grid - Web Security

United Kingdom Grid - Awareness Training

United Kingdom Grid - CyberGraph

United Kingdom Grid - Attachment Protect

United Kingdom Grid - Impersonation Protect

United Kingdom Grid - URL Protect

United Kingdom Grid - User Applications

Message

Mail flow and Login issues on the UK Grid

Details

Recovery is still continuing and services are returning. Customers will still see email delays while we process the backlog and some services may be slow to respond. We continue to closely monitor and provide additional updates.

June 07, 2023 11:04 UTC

DOWN

about 1 hour

Mail flow and Login issues on the UK Grid

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Start Time

June 07, 2023 11:04 UTC

Type DOWN
Affected Components

United Kingdom Grid - Search

United Kingdom Grid - Web Security

United Kingdom Grid - Awareness Training

United Kingdom Grid - CyberGraph

United Kingdom Grid - Attachment Protect

United Kingdom Grid - Impersonation Protect

United Kingdom Grid - URL Protect

United Kingdom Grid - User Applications

Message

Mail flow and Login issues on the UK Grid

Details

We believe we have identified the issue affecting UK-hosted customers and are working to recover services. We will continue to provide further updates as they become available.

2024-06-07 11:15:22 UTC UTC

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2024-06-07 11:15:22 UTC UTC

STATUS

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2024-06-07 11:15:22 UTC UTC

STATUS

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2024-06-07 11:15:22 UTC UTC

STATUS

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2024-06-07 11:15:22 UTC UTC

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Sign Up for More Mimecast User Applications History

StatusGator has over 4 years of Mimecast User Applications status history.

1 status change in the last 24 hours

Mimecast User Applications status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 20 hours

  • Warn: 4 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Mimecast User Applications Outage and Status History

We've been monitoring Mimecast User Applications outages since December 25, 2019.
Here's the history of service outages we've observed from the Mimecast User Applications Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Mimecast User Applications Status Page Integration

Mimecast User Applications is an Email and Security solution that StatusGator has been monitoring since December 2019. Over the past over 4 years, we have collected data on on more than 297 outages that affected Mimecast User Applications users. When Mimecast User Applications publishes downtime on their status page, they do so across 102 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Mimecast User Applications to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular email services monitored on our platform. We've sent more than 15,100 notifications to our users about Mimecast User Applications incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Mimecast User Applications is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Mimecast User Applications is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Mimecast User Applications posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Mimecast User Applications enters a pre-planned maintenance window, keeping you up to date.

Mimecast User Applications does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Mimecast User Applications maintenance events into your unified calendar.

When Mimecast User Applications posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Mimecast User Applications has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Mimecast User Applications has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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