Is Natterbox 3rd Party Integrations down?
Current Natterbox 3rd Party Integrations status is UP

We checked the official Natterbox 3rd Party Integrations Status Page 1 min. 40 sec. ago. Learn more
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Recent Natterbox 3rd Party Integrations Outages and Issues

Follow the recent outages and downtime for Natterbox 3rd Party Integrations in the table below.

Start Time

Type

Length

Message

Details

June 21, 2024 17:08 UTC

DOWN

3 days

Email Notifications

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Start Time

June 21, 2024 17:08 UTC

Type DOWN
Affected Components

Email notifications - 3rd Party Integrations

Message

Email Notifications

Details

We are currently aware of an issue whereby email notifications are not being sent to a small subset of our customers. Our team is actively investigating the root cause and working to resolve the problem.

We will update our status page with further details as our investigation progresses.

March 22, 2024 18:19 UTC

DOWN

3 months

Call Connectivity Issues

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Start Time

March 22, 2024 18:19 UTC

Type DOWN
Affected Components

Salesforce - 3rd Party Integrations

Message

Call Connectivity Issues

Details

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

March 22, 2024 13:23 UTC

DOWN

about 5 hours

Salesforce Service Feature Disruption

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Start Time

March 22, 2024 13:23 UTC

Type DOWN
Affected Components

Salesforce - 3rd Party Integrations

Message

Salesforce Service Feature Disruption

Details

We are aware of a service feature disruption within Salesforce that may prevent end users from accessing certain aspects of the service. This disruption affects Omni Integration and Service Cloud Voice functionalities.

Customers can track the progress on Salesforce directly here: https://status.salesforce.com/current.

We will also continue to provide updates on our status page should more information become available.

December 12, 2023 21:38 UTC

DOWN

about 12 hours

Issue with License Management and Retrieval of Licenses

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Start Time

December 12, 2023 21:38 UTC

Type DOWN
Affected Components

APAC - Natterbox Freedom Web

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web

iOS App - Natterbox Freedom Mobile

Natterbox For Salesforce Admin Console - Natterbox Administration Systems

Salesforce - 3rd Party Integrations

Message

Issue with License Management and Retrieval of Licenses

Details

We have identified an issue with the License Management in the Natterbox app in Salesforce. This is currently preventing users from logging into Freedom Web and Freedom Mobile. The team is currently investigating the issue and we will keep you updated.

December 06, 2023 11:59 UTC

DOWN

about 22 hours

Salesforce Feature Disruption

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Start Time

December 06, 2023 11:59 UTC

Type DOWN
Affected Components

Salesforce - 3rd Party Integrations

Message

Salesforce Feature Disruption

Details

We have received reports from customers that are experiencing disruptions with Omni-channel / Service Cloud Voice.

Salesforce have have confirmed there is currently a service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. They are investigating the issue and updates will be provided on their end within 30 minutes or sooner, which can be monitored here: https://status.salesforce.com/incidents/12060

If you experience any other service disruptions outside of the known incident please contact the Natterbox Customer Support Team.

No outages or status changes in the last 24 hours

Natterbox 3rd Party Integrations status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Natterbox 3rd Party Integrations Outage and Status History

We've been monitoring Natterbox 3rd Party Integrations outages since September 15, 2022.
Here's the history of service outages we've observed from the Natterbox 3rd Party Integrations Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Natterbox 3rd Party Integrations Status Page Integration

Natterbox 3rd Party Integrations is a Telephony and Telecom solution that StatusGator has been monitoring since September 2022. Over the past almost 2 years, we have collected data on on more than 81 outages that affected Natterbox 3rd Party Integrations users. When Natterbox 3rd Party Integrations publishes downtime on their status page, they do so across 37 components and 19 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Natterbox 3rd Party Integrations to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Natterbox 3rd Party Integrations incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Natterbox 3rd Party Integrations is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Natterbox 3rd Party Integrations is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Natterbox 3rd Party Integrations posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Natterbox 3rd Party Integrations enters a pre-planned maintenance window, keeping you up to date.

Natterbox 3rd Party Integrations does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Natterbox 3rd Party Integrations maintenance events into your unified calendar.

When Natterbox 3rd Party Integrations posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Natterbox 3rd Party Integrations has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Natterbox 3rd Party Integrations has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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