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Is Natterbox Freedom Web down?
Current Natterbox Freedom Web status is UP

We checked the official Natterbox Freedom Web Status Page 2 min. 50 sec. ago. Learn more
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Recent Natterbox Freedom Web Outages and Issues

Follow the recent outages and downtime for Natterbox Freedom Web in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 20:14 UTC

DOWN

less than a minute

Call Connectivity Issues

 See more
Start Time

March 21, 2024 20:14 UTC

Type DOWN
Affected Components

North America - Telephony Network

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web
Message

Call Connectivity Issues
Details

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

March 21, 2024 20:14 UTC

DOWN

ongoing

Call Connectivity Issues

 See more
Start Time

March 21, 2024 20:14 UTC

Type DOWN
Affected Components

North America - Telephony Network

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web
Message

Call Connectivity Issues
Details

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

March 21, 2024 16:53 UTC

DOWN

less than a minute

Call Connectivity Issues

 See more
Start Time

March 21, 2024 16:53 UTC

Type DOWN
Affected Components

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

North America - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web
Message

Call Connectivity Issues
Details

We are aware of Call Connectivity Issues impacting both inbound and outbound calls. Our technical team is actively working to restore full call connectivity as soon as possible.

We will update our status page with further details as our investigation progresses.

March 21, 2024 16:53 UTC

DOWN

about 3 hours

Call Connectivity Issues

 See more
Start Time

March 21, 2024 16:53 UTC

Type DOWN
Affected Components

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

North America - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web
Message

Call Connectivity Issues
Details

We are aware of Call Connectivity Issues impacting both inbound and outbound calls. Our technical team is actively working to restore full call connectivity as soon as possible.

We will update our status page with further details as our investigation progresses.

February 08, 2024 04:18 UTC

WARN

about 5 hours

Call Connectivity Issues impacting both inbound and outbound calls.

 See more
Start Time

February 08, 2024 04:18 UTC

Type WARN
Affected Components

APAC - Call Routing & Policies

APAC - Natterbox Service Cloud Voice

APAC - Natterbox Freedom Web

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

APAC - Telephony Network

Call Recording Services - Call Recording & Speech Analysis
Message

Call Connectivity Issues impacting both inbound and outbound calls.
Details

We are aware of Call Connectivity Issues impacting both inbound and outbound calls. Our technical team is actively working to restore full call connectivity as soon as possible. Please could you try to reload the webphone and see if that resolves the issue.
We will update our status page with further details as our investigation progresses.

2024-04-12 06:26:04 UTC UTC

 STATUS

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2024-04-12 06:26:04 UTC UTC

 STATUS

? minutes

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2024-04-12 06:26:04 UTC UTC

 STATUS

? minutes

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2024-04-12 06:26:04 UTC UTC

 STATUS

? minutes

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2024-04-12 06:26:04 UTC UTC

 STATUS

? minutes

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No outages or status changes in the last 24 hours

Natterbox Freedom Web status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Natterbox Freedom Web Outage and Status History

We've been monitoring Natterbox Freedom Web outages since September 15, 2022.
Here's the history of service outages we've observed from the Natterbox Freedom Web Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

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Education
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  • Essential for remote learning

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DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

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Instant enriched data from
3,580 status pages

About Our Natterbox Freedom Web Status Page Integration

Natterbox Freedom Web is a Telephony and Telecom solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 70 outages that affected Natterbox Freedom Web users. When Natterbox Freedom Web publishes downtime on their status page, they do so across 37 components and 19 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Natterbox Freedom Web to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Natterbox Freedom Web incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Natterbox Freedom Web is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Natterbox Freedom Web is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Natterbox Freedom Web posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Natterbox Freedom Web enters a pre-planned maintenance window, keeping you up to date.

Natterbox Freedom Web does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Natterbox Freedom Web maintenance events into your unified calendar.

When Natterbox Freedom Web posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Natterbox Freedom Web has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Natterbox Freedom Web has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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