21,228 outages in February - Here are the biggest:

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    Netflix Outage History

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    There were 122 Netflix outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

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    minor icon Minor

    : Netflix chat support delays briefly impact users

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (31 minutes)

    Netflix experienced a brief degradation in chat support, with longer wait times reported by a user. The incident began when the status shifted to a degraded state at and was resolved about 32 minutes later when service returned to normal at . Netflix issued two status updates during the event, acknowledging the longer wait times and guiding users to check the Help Center for answers.

    minor icon Minor

    : Netflix chat support waits briefly longer than usual

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    Netflix reported a brief degradation in chat support, with wait times longer than usual. The incident began at and was resolved by , lasting about 6 minutes. The impact appeared limited to the chat channel, with no indication of a broader service outage. User reports were limited, and Netflix posted two status updates during the incident, noting longer chat wait times and then confirming resolution.

    minor icon Minor

    : Netflix chat support wait times longer than usual

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (15 hours and 15 minutes)

    Netflix experienced degraded support as chat wait times exceeded typical levels starting at . The status page moved from up to warn and the issue persisted for about 15 hours and 16 minutes, with the service returning to normal at . The provider issued 2 official status updates during the incident to inform users about longer-than-usual response times for chat assistance.

    minor icon Minor

    : Netflix chat support delays lasting Feb 8–10

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 day and 15 hours)

    Netflix experienced a degraded experience for customer support chat starting on . The wait times were longer than usual for approximately 39 hours, with the issue continuing until the status page indicated resolution on . The impact was primarily on users seeking help via chat rather than the streaming service itself.

    The provider issued two status updates during the incident: one noting longer chat wait times and advising users to check the Help Center, and a follow-up confirming resolution. User reports originated from multiple regions, including the United States and India, suggesting a broad geographic footprint of the degraded support experience.

    minor icon Minor

    : Netflix login issues span multiple regions for ~3 days

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (2 days and 21 hours)

    The Netflix service experienced a period of degraded sign-in and account access, with users across multiple regions reporting they could not sign in or access content. The incident began on and was resolved by . Netflix’s status page indicated longer-than-usual chat support wait times as the reason for the disruption, and the company issued two official updates during the incident. The disruption appeared widespread, with reports from the United States, Norway, the Philippines, and Australia indicating global login issues that affected a broad user base.

    minor icon Minor

    : Netflix chat support delays during incident

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (14 hours)

    Netflix experienced degraded customer support during the incident, with longer than usual chat wait times reported by users. The issue was first listed as degraded at and remained in that state until , lasting about 14 hours. Netflix advised users to expect slower chat responses and to check the Help Center for answers. Some users also reported playback issues such as blank screens or difficulties connecting in certain regions during the period.

    minor icon Minor

    : Netflix chat support delays during brief degradation

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 hours and 4 minutes)

    Netflix experienced degraded customer support due to longer-than-usual chat wait times, beginning at . The degraded state lasted about 10 hours and 4 minutes, ending at . A playback issue was reported by a user, but there was no indication of a service-wide streaming outage.

    The status page posted two updates during the incident, moving from up to warn and back to up. The issue primarily affected support interactions rather than core streaming, and reports suggest limited impact beyond longer wait times for help.

    minor icon Minor

    : Netflix chat delays amid degraded service

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 day and 12 hours)

    From Netflix flagged a degraded experience as wait times for chat support grew longer than usual. The incident lasted about 36 hours and was marked resolved by . Netflix issued 2 official updates during the event, focusing on chat support availability as the primary impact.

    While the official update centered on support delays, user reports suggest broader effects for some users, including streaming issues and sign-in problems. Reports came from multiple regions, including the United States and the United Kingdom, indicating a widespread geographic footprint during the incident.

    minor icon Minor

    : Netflix chat support delays Jan 31–Feb 1, 2025

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (15 hours)

    Netflix reported longer-than-usual wait times for its Help Center chat support, affecting customers seeking live assistance. The incident began at and lasted about 15 hours, resolving by . Netflix issued 2 status updates during the incident.

    Impact was limited to chat support access; there were no indications of broader outages on Netflix's status page, and normal service resumed after the updates.

    minor icon Minor

    : Netflix chat support delays during degraded period

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (7 hours and 59 minutes)

    Netflix experienced degraded customer support as wait times for chat assistance were longer than usual. This affected users seeking real-time help, though Netflix's streaming services remained available. The issue began at and was resolved by , lasting approximately 8 hours. Netflix issued 2 status updates during the incident, noting the extended wait times and directing users to check the Help Center for answers.

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