Is Palo Alto Networks Customer Support Portal down?
Current Palo Alto Networks Customer Support Portal status is UP

We checked the official Palo Alto Networks Customer Support Portal Status Page 1 min. 38 sec. ago. Learn more
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Recent Palo Alto Networks Customer Support Portal Outages and Issues

Follow the recent outages and downtime for Palo Alto Networks Customer Support Portal in the table below.

Start Time

Type

Length

Message

Details

February 22, 2024 13:30 UTC

WARN

ongoing

Login service is down and customers are not able to create new users in CSP

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Start Time

February 22, 2024 13:30 UTC

Type WARN
Affected Components

Customer Support Portal

Message

Login service is down and customers are not able to create new users in CSP

Details

Monitoring - A fix has been implemented and we are monitoring the results. Feb 22, 2024 - 13:27 UTC

February 22, 2024 12:45 UTC

WARN

about 1 hour

Login service is down and customers are not able to create new users in CSP

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Start Time

February 22, 2024 12:45 UTC

Type WARN
Affected Components

Customer Support Portal

Message

Login service is down and customers are not able to create new users in CSP

Details

Investigating - We are currently investigating this issue. Feb 22, 2024 - 12:42 UTC

September 24, 2023 01:05 UTC

MAINT

25 minutes

Hub Scheduled Maintenance

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Start Time

September 24, 2023 01:05 UTC

Type MAINT
Affected Components

Customer Support Portal

WildFire - WildFire Global Cloud

PAN-DB Cloud

Message

Hub Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 24, 2023 - 01:01 UTC

No outages or status changes in the last 24 hours

Palo Alto Networks Customer Support Portal status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Palo Alto Networks Customer Support Portal Outage and Status History

We've been monitoring Palo Alto Networks Customer Support Portal outages since June 18, 2020.
Here's the history of service outages we've observed from the Palo Alto Networks Customer Support Portal Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Palo Alto Networks Customer Support Portal Status Page Integration

Palo Alto Networks Customer Support Portal is a Security solution that StatusGator has been monitoring since June 2020. Over the past almost 4 years, we have collected data on on more than 5,844 outages that affected Palo Alto Networks Customer Support Portal users. When Palo Alto Networks Customer Support Portal publishes downtime on their status page, they do so across 435 components and 26 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Palo Alto Networks Customer Support Portal to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular security services monitored on our platform. We've sent more than 45,800 notifications to our users about Palo Alto Networks Customer Support Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Palo Alto Networks Customer Support Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Palo Alto Networks Customer Support Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Palo Alto Networks Customer Support Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Palo Alto Networks Customer Support Portal enters a pre-planned maintenance window, keeping you up to date.

Since Palo Alto Networks Customer Support Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Palo Alto Networks Customer Support Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Palo Alto Networks Customer Support Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Palo Alto Networks Customer Support Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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