Is ServiceRocket Service Desk Portal down?
Current ServiceRocket Service Desk Portal status is UP

We checked the official ServiceRocket Service Desk Portal Status Page 2 min. 47 sec. ago. Learn more
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Recent ServiceRocket Service Desk Portal Outages and Issues

Follow the recent outages and downtime for ServiceRocket Service Desk Portal in the table below.

Start Time

Type

Length

Message

Details

August 31, 2023 22:00 UTC

MAINT

4 days

ServiceRocket Support Portal Scheduled Migration

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Start Time

August 31, 2023 22:00 UTC

Type MAINT
Affected Components

Support Portal - Service Desk Internal

Support Portal - Service Desk Email Requests

Support Portal - Service Desk Portal

Message

ServiceRocket Support Portal Scheduled Migration

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 31, 2023 - 22:00 UTC

No outages or status changes in the last 24 hours

ServiceRocket Service Desk Portal status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ServiceRocket Service Desk Portal Outage and Status History

We've been monitoring ServiceRocket Service Desk Portal outages since September 29, 2022.
Here's the history of service outages we've observed from the ServiceRocket Service Desk Portal Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our ServiceRocket Service Desk Portal Status Page Integration

ServiceRocket Service Desk Portal is a CI/CD solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 32 outages that affected ServiceRocket Service Desk Portal users. When ServiceRocket Service Desk Portal publishes downtime on their status page, they do so across 7 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ServiceRocket Service Desk Portal to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about ServiceRocket Service Desk Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ServiceRocket Service Desk Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ServiceRocket Service Desk Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ServiceRocket Service Desk Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ServiceRocket Service Desk Portal enters a pre-planned maintenance window, keeping you up to date.

Since ServiceRocket Service Desk Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ServiceRocket Service Desk Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ServiceRocket Service Desk Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ServiceRocket Service Desk Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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