Follow the recent outages and downtime for Genesys Cloud in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
August 12, 2024 22:58 UTC |
WARN |
about 4 hours |
Analytics Delays: Americas (US West) |
See more
|
|||||
August 12, 2024 19:58 UTC |
WARN |
about 3 hours |
Analytics Delays: Americas (US West) |
See more
|
|||||
August 05, 2024 15:23 UTC |
WARN |
15 minutes |
Maintenance Mode Spikes (Global) |
See more
|
|||||
July 23, 2024 01:03 UTC |
WARN |
about 3 hours |
Analytics and Reporting Delays: Americas (US West) |
See more
|
|||||
July 23, 2024 00:13 UTC |
WARN |
10 minutes |
Analytics Delays - FedRAMP Region |
See more
|
|||||
2024-08-28 15:30:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-08-28 15:30:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-08-28 15:30:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-08-28 15:30:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-08-28 15:30:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Sign Up for More Genesys Cloud History
StatusGator has almost 4 years of Genesys Cloud status history.
View details of the current Genesys Cloud status below.
Name |
Status |
Details |
---|---|---|
Genesys Cloud Americas (Canada) |
UP | See more |
Genesys Cloud Americas (Sao Paulo) |
UP | See more |
Genesys Cloud Americas (US East) |
UP | See more |
Genesys Cloud Americas (US West) |
UP | See more |
Genesys Cloud Asia Pacific (Mumbai) |
UP | See more |
Genesys Cloud Asia Pacific (Osaka) |
UP | See more |
Genesys Cloud Asia Pacific (Seoul) |
UP | See more |
Genesys Cloud Asia Pacific (Sydney) |
UP | See more |
Genesys Cloud Asia Pacific (Tokyo) |
UP | See more |
Genesys Cloud EMEA (Dublin) |
UP | See more |
Genesys Cloud EMEA (Frankfurt) |
UP | See more |
Genesys Cloud EMEA (London) |
UP | See more |
Genesys Cloud EMEA (UAE) |
UP | See more |
Genesys Cloud EMEA (Zurich) |
UP | See more |
Genesys Cloud FedRAMP |
UP | See more |
Genesys Cloud status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Genesys Cloud outages since November 24, 2020.
Here's the history of service outages we've observed from the Genesys Cloud Status Page:
Genesys Cloud is a Cloud Infrastructure and Telephony solution that StatusGator has been monitoring since November 2020. Over the past almost 4 years, we have collected data on on more than 329 outages that affected Genesys Cloud users. When Genesys Cloud publishes downtime on their status page, they do so across 345 components and 23 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 100 StatusGator users monitor Genesys Cloud to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular cloud infrastructure services monitored on our platform. We've sent more than 2,500 notifications to our users about Genesys Cloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Genesys Cloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Genesys Cloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Genesys Cloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Genesys Cloud enters a pre-planned maintenance window, keeping you up to date.
Since Genesys Cloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Genesys Cloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Genesys Cloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Genesys Cloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Genesys Cloud status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Genesys Cloud outages since November 24, 2020.
Here's the history of service outages we've observed from the Genesys Cloud Status Page: