Last checked from ServiceRocket official status page 3 min. 37 sec. ago
ServiceRocket Status
Is ServiceRocket down?
ServiceRocket is up
Atlassian partner for support, acceleration, and growth.
Not working for you?
StatusGator last checked the status of ServiceRocket on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
ServiceRocket service health
This chart represents ServiceRocket service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ServiceRocket status data.
24 hrs ending
●
Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported ServiceRocket issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with ServiceRocket?
ServiceRocket outage map
Explore our interactive ServiceRocket outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ServiceRocket outages, giving you a clear view of performance and downtime trends.
Looking to track ServiceRocket downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent ServiceRocket outages and issues
Follow the recent outages and downtime for ServiceRocket in the table below.
If you're experiencing a problem now, check the current ServiceRocket status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Security & Encryption for Confluence Cloud Infrastructure Transfer
|
2h 5m |
Maint
|
|
|
Migration of Publisher for Confluence Cloud to Salesforce Infrastructure to Appfire
|
10m |
Maint
|
|
|
Errors when accessing Connections and in lightning components in Salesforce
|
25m |
Down
|
|
|
Migration of Connector for Salesforce & Confluence Cloud Infrastructure to Appfire
|
1h 50m |
Maint
|
|
|
ServiceRocket Support Portal Scheduled Migration
|
3d 19h 5m |
Maint
|
Incident name
Security & Encryption for Confluence Cloud Infrastructure Transfer
Duration
2h 5m
Start
Severity
Maint
Incident name
Migration of Publisher for Confluence Cloud to Salesforce Infrastructure to Appfire
Duration
10m
Start
Severity
Maint
Incident name
Errors when accessing Connections and in lightning components in Salesforce
Duration
25m
Start
Severity
Down
Incident name
Migration of Connector for Salesforce & Confluence Cloud Infrastructure to Appfire
Duration
1h 50m
Start
Severity
Maint
Incident name
ServiceRocket Support Portal Scheduled Migration
Duration
3d 19h 5m
Start
Severity
Maint
Get notified about ServiceRocket outages
Stay updated with instant alerts for ServiceRocket outages by signing up now!
See ServiceRocket status on your status page
You can also monitor any service or website on your status page
ServiceRocket components
View details of the current ServiceRocket status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when ServiceRocket is down or
facing partial disruptions.
| Component name | Status |
|---|---|
| ServiceRocket Documentation |
Up
|
| ServiceRocket Portal |
Up
|
| ServiceRocket Service Desk Email Requests |
Up
|
| ServiceRocket Service Desk Internal |
Up
|
| ServiceRocket Service Desk Portal |
Up
|
| ServiceRocket Surveys for JSM |
Up
|
| ServiceRocket Website |
Up
|
Get notified about ServiceRocket outages
Stay updated with instant alerts for ServiceRocket outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ServiceRocket outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor ServiceRocket along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on ServiceRocket status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show ServiceRocket on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor ServiceRocket status also follow these services
About our ServiceRocket status page integration
ServiceRocket (Atlassian partner for support, acceleration, and growth) is a a CI/CD solution that StatusGator has been monitoring since September 2022. Over the past over 3 years, we have collected data on on more than 32 outages that affected ServiceRocket users. When ServiceRocket publishes downtime on their status page, they do so across 7 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ServiceRocket down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ServiceRocket is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor ServiceRocket to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about ServiceRocket incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential ServiceRocket outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If ServiceRocket is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when ServiceRocket is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
ServiceRocket posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ServiceRocket enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When ServiceRocket posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When ServiceRocket has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because ServiceRocket has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about ServiceRocket outages
Stay updated with instant alerts for ServiceRocket outages by signing up now!
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Proactive alerts on ServiceRocket status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both ServiceRocket and your own apps.
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Granular monitoring of ServiceRocket components.
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Frequently asked questions
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