Is ServiceRocket down?
Current ServiceRocket status is UP

We checked the official ServiceRocket Status Page 2 min. 22 sec. ago. Learn more
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Recent ServiceRocket Outages and Issues

Follow the recent outages and downtime for ServiceRocket in the table below.

Start Time

Type

Length

Message

Details

December 19, 2022 03:00 UTC

MAINT

about 1 hour

Classic Connector for Salesforce & Jira - Migration Service Scheduled Maintenance

See more
Start Time

December 19, 2022 03:00 UTC

Type MAINT
Affected Components

Atlassian Cloud Apps - Classic Connector for Salesforce & Jira

Message

Classic Connector for Salesforce & Jira - Migration Service Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 19, 2022 - 03:00 UTC

October 31, 2022 01:01 UTC

MAINT

about 1 hour

ServiceRocket Documentation Website Scheduled Upgrade

See more
Start Time

October 31, 2022 01:01 UTC

Type MAINT
Affected Components

Documentation Site

Message

ServiceRocket Documentation Website Scheduled Upgrade

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 2022 - 01:00 UTC

October 13, 2022 17:50 UTC

DOWN

about 8 hours

Documentation site unavailable

See more
Start Time

October 13, 2022 17:50 UTC

Type DOWN
Affected Components

Documentation Site

Message

Documentation site unavailable

Details

Investigating - Our documentation site is currently unavailable: https://docs.servicerocket.com/We are currently investigating the issue. Oct 13, 2022 - 17:50 UTC

September 29, 2022 00:33 UTC

WARN

about 2 hours

Service Disruption for our Confluence cloud apps

See more
Start Time

September 29, 2022 00:33 UTC

Type WARN
Message

Service Disruption for our Confluence cloud apps

Details

Monitoring - We are currently monitoring all Confluence Apps. At this moment, all the features of Scaffolding, Reporting, Visibility, Redirection and Linking are working as expected. We are currently investigating on the "Publisher for Confluence Cloud to Salesforce" app. Sep 28, 2022 - 21:03 UTC

ServiceRocket Components and Services

View details of the current ServiceRocket status below.

Name

Status

Details

ServiceRocket Classic Connector for Salesforce & Jira

UP See more

ServiceRocket Cloud

UP See more

ServiceRocket Composition Tabs for Confluence Cloud

UP See more

ServiceRocket Connector for Google Drive and Confluence

UP See more

ServiceRocket Connector for Salesforce & Jira Cloud

UP See more

ServiceRocket Connector for Workplace & Jira

UP See more

ServiceRocket Contact Views for Salesforce & JSM

UP See more

ServiceRocket Data Center

UP See more

ServiceRocket Documentation Site

UP See more

ServiceRocket Drift and Jira Connector

UP See more

ServiceRocket Linking for Confluence Cloud

UP See more

ServiceRocket Page Approval for Confluence

UP See more

ServiceRocket Pathways Lite for Confluence

UP See more

ServiceRocket Pathways Pro for Confluence

UP See more

ServiceRocket Portal

UP See more

ServiceRocket Redirection for Confluence Cloud

UP See more

ServiceRocket Reporting for Confluence

UP See more

ServiceRocket Reporting for Confluence Cloud

UP See more

ServiceRocket Salesforce and Confluence Connector Cloud

UP See more

ServiceRocket Scaffolding for Confluence Cloud

UP See more

ServiceRocket Security and Encryption for Confluence Cloud

UP See more

ServiceRocket Server

UP See more

ServiceRocket Service Desk Email Requests

UP See more

ServiceRocket Service Desk Internal

UP See more

ServiceRocket Service Desk Portal

UP See more

ServiceRocket Tracking Access for Confluence

UP See more

ServiceRocket Visibility for Confluence Cloud

UP See more

ServiceRocket Website

UP See more

No outages or status changes in the last 24 hours

ServiceRocket status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ServiceRocket Outage and Status History

We've been monitoring ServiceRocket outages since September 29, 2022.
Here's the history of service outages we've observed from the ServiceRocket Status Page:

January 2023

November 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,630 status pages

About Our ServiceRocket Status Page Integration

ServiceRocket is a CI/CD solution that StatusGator has been monitoring since September 2022. Over the past 4 months, we have collected data on on outages that affected ServiceRocket users. When ServiceRocket publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ServiceRocket to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If ServiceRocket is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ServiceRocket is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ServiceRocket posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ServiceRocket enters a pre-planned maintenance window, keeping you up to date.

Since ServiceRocket publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ServiceRocket posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ServiceRocket has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ServiceRocket has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is ServiceRocket down today?

According to its status page ServiceRocket is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ServiceRocket is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ServiceRocket is having issues?

There are two main options: You can check the ServiceRocket status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ServiceRocket status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ServiceRocket status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ServiceRocket customer support while checking everything on your side. You can also try Tweeting at them via @servicerocket on Twitter. Or visit their official status page or website:

Where do you get the official ServiceRocket status?

We use the official ServiceRocket status page. Here are links to their status page and other helpful links.

ServiceRocket Down?

Are you experiencing issues with ServiceRocket? Sign up to receive notifications when ServiceRocket publishes outages.

ServiceRocket Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,630 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of ServiceRocket?

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