Is Smartsheet Down?
Current Smartsheet Status: up

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Status History

We've been monitoring Smartsheet since December 12, 2016. Here's the history of service outages we've observed from the Smartsheet status page:

Recent Smartsheet Outages and Issues

Follow the recent outages and downtime for Smartsheet in the table below.

Sign Up for More Smartsheet History

StatusGator has over 4 years of Smartsheet status history.

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Start Time Type Length Message Details
April 09, 2021 13:38 UTC DOWN 30 minutes Unable to access WorkApps and Dashboard Investigating - We are currently investigating customer reports of being unable to open WorkApps ...
April 07, 2021 01:18 UTC WARN 10 minutes Unable to Access Some Reports or Sheets Investigating - We are currently investigating customer reports of an error message opening some ...
April 01, 2021 21:53 UTC DOWN about 1 hour Microsoft Authentication Failures Identified - We have identified issues signing in via Microsoft Azure AD, creating automated work...
March 31, 2021 16:24 UTC WARN 15 minutes Search Delays Investigating - We are currently investigating delays with the in-app Search feature. New Smartsh...
March 28, 2021 23:50 UTC WARN about 2 hours Connectors Websites Inaccessible Investigating - We are currently investigating inability to log in to https://connectors.smartshe...
2021-04-12 12:34:08 +0000 UTC UNKNOWN X minutes in, here, go, will, the, about, downtime, Information, and question be, in, each, will, so, Details, once, information, details, and, downtime, more, outage, to, see, of, displayed, sign, you, about, sign, in, and here
2021-04-12 12:34:08 +0000 UTC UNKNOWN X minutes about, question, go, the, Information, will, in, downtime, and here Details, sign, and, of, will, in, you, be, downtime, outage, see, more, here, so, about, details, to, displayed, once, sign, each, information, and in
2021-04-12 12:34:08 +0000 UTC UNKNOWN X minutes downtime, Information, question, go, will, in, here, about, and the to, so, will, you, in, Details, sign, see, in, sign, more, of, downtime, here, outage, and, once, displayed, be, each, about, details, and information
2021-04-12 12:34:08 +0000 UTC UNKNOWN X minutes about, Information, here, question, in, go, the, downtime, and will downtime, of, in, and, here, more, displayed, about, will, sign, you, once, Details, to, in, each, outage, information, so, sign, details, see, and be
2021-04-12 12:34:08 +0000 UTC UNKNOWN X minutes will, the, question, in, about, Information, go, here, and downtime you, in, once, information, sign, will, see, about, here, and, displayed, outage, in, each, sign, downtime, Details, so, of, to, be, more, and details

Supported Features

We support the following features in our integration with the Smartsheet status page:

  • Down Notifications

    If Smartsheet is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Smartsheet is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Smartsheet posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smartsheet enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Smartsheet publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Smartsheet posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Smartsheet has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Smartsheet has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Smartsheet down today?

According to its status page Smartsheet is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Smartsheet is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Smartsheet is having issues?

There are two main options: You can check the Smartsheet status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Smartsheet status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Smartsheet status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Smartsheet customer support while checking everything on your side. You can also try Tweeting at them via @Smartsheet on Twitter. Or visit their official status page or website:

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