Is Solarisbank Cards down?
Current Solarisbank Cards status is UP

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 05, 2024 - 20:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 30, 2024 - 22:00 CEST

Identified - An unplanned outage with card authorization has been identified, which may impact the ability to make payments using our services. Our team is actively working to restore the impacted services as soon as possible.Partner Impact: • Partners may experience issues with card authorisation for various card transaction typesCustomer Impact :• Customers may experience issues with card authorisation for the card transactions initiated by the customerDisclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform. Jun 27, 2024 - 13:35 CEST

Investigating - We would like to inform you that we are experiencing unplanned outage for Identification Service where Identity API endpoint returned 5xx errors. We are working on it and we will update you as soon as possible.Partner Impact:• Partners will experience 5XX errors for Identity services.Customer Impact:• Customers would see errors while using services which is related to Identity services.Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.Impacted endpoints: POST /v1/persons/{person_id}/mobile_numberPOST /v1/persons/{person_id}/tax_identificationsPOST/v1/persons/{person_id}/identification_sessions/{identification_session_id}/identificationsAPI Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D/getIn case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform. Jun 10, 2024 - 18:11 CEST

Investigating - A partial outage for Multiple Cards services have been identified for getting Card CVC API Services and Card Lifecycle Status changes.Partner Impact:• POST /v1/cards/{id}/virtual_card_requests is returning increased 5xx errors• POST /v1/cards/{card_id}/block returning increased 5xx errors• POST /v1/cards/{card_id}/unblock returning increased 5xx errors(not an exhaustive list)Customer Impact:• Customers attempting to perform card lifecycle operations or obtaining card CVC details may be presented with a generic error message intermittently, in the mobile or web applications.Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.Impacted endpoints:• POST /v1/cards/{id}/virtual_card_requests• POST /v1/cards/{card_id}/block• POST /v1/cards/{card_id}/unblock(not an exhaustive list)API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:• https://docs.solarisgroup.com/api-reference/digital-banking/cards/#tag/Cards-servicing/paths/~1v1~1cards~1{id}~1virtual_card_requests/postWe apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform. May 19, 2024 - 03:39 CEST