| March 28, 2020 18:33 UTC |
WARN
|
ongoing
|
|
Transactions failing on the Clearhaus Gateway |
Monitoring - A fix has been put into production and we are currently monitoring it. Mar 28, 16:32... |
| March 19, 2020 16:53 UTC |
WARN
|
about 1 hour
|
|
Dashboard experiencing delays |
Monitoring - We are currently seeing degraded performance on the Spreedly Insights Dashboard. We ... |
| February 04, 2020 01:33 UTC |
WARN
|
about 1 hour
|
|
Dashboard unavailable |
Monitoring - The service provider has implemented a fix. The dashboard is currently operational. ... |
| January 29, 2020 17:53 UTC |
WARN
|
about 4 hours
|
|
Dashboard Experiencing Latency Issues |
Update - Some customers may still experience degraded performance as the implemented fix processe... |
| January 28, 2020 22:03 UTC |
WARN
|
25 minutes
|
|
Dashboard Experiencing Latency Issues |
Investigating - The issue has been identified. Jan 28, 16:59 EST |
| January 22, 2020 17:18 UTC |
WARN
|
about 1 hour
|
|
API Performance Issues - Upstream Provider |
Monitoring - From our upstream service provider:"Monitoring - A fix has been implemented and we a... |
| January 09, 2020 20:08 UTC |
WARN
|
35 minutes
|
|
Increase in Internal Server Errors on USA Epay |
Investigating - We are currently investigating a recent increase in 500 errors on the USA Epay ga... |
| December 20, 2019 15:53 UTC |
WARN
|
about 5 hours
|
|
Delays in secondary data processing |
Monitoring - We have identified the cause of the issue and have deployed a fix. We are in the pro... |
| November 20, 2019 23:08 UTC |
WARN
|
15 minutes
|
|
Captures failing on Cybersource |
Update - We are continuing to work on a fix for this issue. Nov 20, 18:07 EST |
| October 02, 2019 12:01 UTC |
MAINTENANCE
|
about 9 hours
|
|
Large scale infrastructure transition |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
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