| May 17, 2018 19:44 UTC |
WARN
|
20 minutes
|
|
Authorize.net Connection Errors |
Investigating - We are currently experiencing a higher than normal number of transaction failures... |
| March 07, 2018 07:05 UTC |
WARN
|
24 minutes
|
|
First Data SSL connection errors |
Identified - Spreedly was using an alternative API URL for FirstData, which does not appear to ha... |
| December 04, 2017 15:54 UTC |
WARN
|
30 minutes
|
|
Barclay SmartPay transaction errors |
Identified - We are experiencing errors connecting to Barclay SmartPay gateway due to an SSL cert... |
| November 23, 2017 13:19 UTC |
WARN
|
about 1 hour
|
|
NAB Transact gateway transaction errors |
Monitoring - We have a deployed a new certificate chain that should resolve the NAB Transaction c... |
| November 10, 2017 15:39 UTC |
WARN
|
about 8 hours
|
|
Insights reporting unavailable |
Update - With further backfill progress, we're now expecting the backfill to complete in a couple... |
| October 24, 2017 21:44 UTC |
WARN
|
about 16 hours
|
|
Secondary API 50X Errors |
Update - We have identified the cause of the issue and have deployed a temporary fix which will h... |
| October 24, 2017 20:48 UTC |
DOWN
|
about 1 hour
|
|
Secondary API 50X Errors |
Update - We are testing the temporary fix and will deploy it after confirming it can be deployed ... |
| October 24, 2017 20:09 UTC |
WARN
|
39 minutes
|
|
Secondary API 50X Errors |
Update - We are still investigating, however we've seen some customers are using an API wrapper t... |
| October 10, 2017 15:24 UTC |
WARN
|
about 5 hours
|
|
Ability to list payment methods and transactions degraded |
Identified - We've updated this incident to reflect that the secondary API calls (those not assoc... |
| October 05, 2017 12:58 UTC |
WARN
|
about 10 hours
|
|
Partially Degraded Service |
|
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