| October 31, 2018 04:44 UTC |
WARN
|
30 minutes
|
|
Intermittent transaction failures |
Investigating - We are seeing periods of recurring systems instability from the previous incident... |
| October 31, 2018 03:29 UTC |
WARN
|
10 minutes
|
|
Transaction failures |
Update - Initial investigation shows a correlation between a period of very high usage and timeou... |
| September 21, 2018 19:50 UTC |
WARN
|
about 1 hour
|
|
Spreedly Dashboard - Insights not displaying data |
Investigating - We are currently investigating an issue causing the Spreedly Dashboard to not sho... |
| September 11, 2018 17:39 UTC |
WARN
|
about 2 hours
|
|
Spreedly Dashboard - Insights not displaying data |
Monitoring - We’ve identified the cause of the issue and have implemented a fix. It will take up ... |
| August 03, 2018 15:30 UTC |
WARN
|
about 4 hours
|
|
Connection Timeouts to our Core Transactional API |
Update - We are continuing to investigate these connection timeouts. All identified timeout issue... |
| May 17, 2018 19:44 UTC |
WARN
|
20 minutes
|
|
Authorize.net Connection Errors |
Investigating - We are currently experiencing a higher than normal number of transaction failures... |
| March 07, 2018 07:05 UTC |
WARN
|
24 minutes
|
|
First Data SSL connection errors |
Identified - Spreedly was using an alternative API URL for FirstData, which does not appear to ha... |
| December 04, 2017 15:54 UTC |
WARN
|
30 minutes
|
|
Barclay SmartPay transaction errors |
Identified - We are experiencing errors connecting to Barclay SmartPay gateway due to an SSL cert... |
| November 23, 2017 13:19 UTC |
WARN
|
about 1 hour
|
|
NAB Transact gateway transaction errors |
Monitoring - We have a deployed a new certificate chain that should resolve the NAB Transaction c... |
| November 10, 2017 15:39 UTC |
WARN
|
about 8 hours
|
|
Insights reporting unavailable |
Update - With further backfill progress, we're now expecting the backfill to complete in a couple... |
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