| July 21, 2019 21:14 UTC |
MAINTENANCE
|
about 10 hours
|
|
Telephony partner maintenance window |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| July 21, 2019 21:04 UTC |
MAINTENANCE
|
5 minutes
|
|
Telephony partner maintenance window |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| July 02, 2019 14:13 UTC |
WARN
|
about 1 hour
|
|
Ecommerce stores outage |
Monitoring - Our Shopify stores have returned and appear to have good performance. We are monitor... |
| May 15, 2019 00:54 UTC |
WARN
|
about 1 hour
|
|
Device/SIM management issues |
Monitoring - A fix has been put in place. We are currently monitoring the issue. May 14, 18:20 PDT |
| May 03, 2019 19:41 UTC |
WARN
|
about 1 hour
|
|
Device connection issues |
Identified - We're taking steps to mitigate the problem for devices that are having issues with c... |
| May 01, 2019 14:30 UTC |
WARN
|
about 7 hours
|
|
API rate limit issues |
Monitoring - We've increased the rate limits and are monitoring the API metrics. May 1, 13:33 PDT |
| April 26, 2019 05:42 UTC |
WARN
|
about 12 hours
|
|
Console device detail pages hang when too many tabs open |
Update - We are continuing to monitor for any further issues. Apr 26, 11:07 PDT |
| March 29, 2019 00:29 UTC |
WARN
|
about 21 hours
|
|
Email sending issues |
Identified - Our email provider has been having issues reliably sending password reset emails. Th... |
| March 26, 2019 01:00 UTC |
MAINTENANCE
|
31 minutes
|
|
Telephony partner maintenance window |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| March 15, 2019 00:07 UTC |
WARN
|
about 7 hours
|
|
3rd Generation devices can't connect to the cloud |
Identified - We've identified a low level internal networking problem. We are working toward appl... |
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