Is Scout Down?
Current Scout Status: up

Status History

We've been monitoring Scout since March 22, 2015. Here's the history of service outages we've observed from the Scout status page:

Recent Scout Outages and Issues

Follow the recent outages and downtime for Scout in the table below.

Start Time Type Length Message Details
September 29, 2020 05:08 UTC WARN 15 minutes Metric ingestion delay/dashboards unavailable Update - We are continuing to investigate this issue. Sep 28, 23:08 MDT
September 01, 2020 18:03 UTC WARN about 1 hour Delayed Metrics Investigating - We are currently investigating this issue. Sep 1, 12:02 MDT
August 06, 2020 03:18 UTC MAINTENANCE about 1 hour Database Upgrade In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
August 06, 2020 03:03 UTC MAINTENANCE 10 minutes Database Upgrade In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 08, 2020 12:53 UTC WARN about 3 hours Delay in ingestion Investigating - Currently investigating a delay in new data being ingested. Jul 8, 06:53 MDT
May 31, 2020 15:48 UTC WARN about 2 hours Ingestion Issue Investigating - We are investigating an issue in ingestion of agent data. May 31, 09:46 MDT
February 02, 2020 03:33 UTC MAINTENANCE about 2 hours Database Upgrade Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Feb 1...
November 24, 2019 04:13 UTC MAINTENANCE about 1 hour Database Upgrades In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
November 24, 2019 04:03 UTC MAINTENANCE 5 minutes Database Upgrades In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
November 20, 2019 14:23 UTC DOWN about 1 hour Delayed Ingestion for Some Customers Update - We've identified a handful of incoming messages that have slowed our ingestion processin...

Supported Features

We support the following features in our integration with the Scout status page:

  • Down Notifications

    If Scout is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Scout is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Scout posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Scout enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Scout publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Scout posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Scout has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Scout has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Scout down today?

According to its status page Scout is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Scout is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Scout is having issues?

There are two main options: You can check the Scout status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Scout status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Scout status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Scout customer support while checking everything on your side. You can also try Tweeting at them via @scoutapp on Twitter. Or visit their official status page or website:

Scout Down?

Are you experiencing issues with Scout? Please share your issues below and let others know. Sign up above to receive notifications when Scout published outages.

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