Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 9, 2015

Recent Events

Start Time Type Length Message Details
March 18, 2020 14:12 UTC WARN about 5 hours Inconsistencies in presence state/connection counts Update - Our new approach to delete the stale data is succeeding. We have a new clean-up job runn...
March 16, 2020 19:57 UTC DOWN about 1 hour Dashboard outage Monitoring - The platform provider has acknowledged the incident. We are waiting for them to conf...
March 16, 2020 16:28 UTC DOWN 10 minutes Third-party provider impacting some of our services Investigating - We are currently looking into an issue with one of our platform providers.Dashboa...
March 12, 2020 11:27 UTC WARN about 1 hour Intermittent errors when publishing notifications Investigating - We are currently looking into intermittent errors when publishing notifications a...
February 11, 2020 11:22 UTC WARN 25 minutes Some transactional emails are failing to send Monitoring - Some of the transactional emails are failing to send from our dashboard. This appear...
January 14, 2020 17:22 UTC WARN about 2 hours Elevated 5XX and 4XX errors on mt1 cluster Update - All DNS traffic is now being directed at working instances. Around ~10% of requests are ...
January 05, 2020 17:32 UTC WARN about 3 hours Issue with primary domain for Chatkit and Beams Monitoring - The registration has been renewed, however, we expect it may take some time for it t...
December 17, 2019 10:12 UTC WARN about 9 hours Degraded performance of presence channels Monitoring - We've implemented a fix and this issue should be resolved. We're continuing to monit...
December 06, 2019 14:42 UTC WARN 20 minutes Elevated publish errors on multiple Channels clusters Update - We have identified the instances still running the faulty version. We are fixing these i...
December 06, 2019 14:02 UTC DOWN 40 minutes Elevated publish errors on multiple Channels clusters Update - All multi-tenant clusters are operating normally. Some dedicated clusters are still affe...