Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per week
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 9, 2015

Recent Events

Start Time Type Length Message Details
February 11, 2020 11:22 UTC WARN 25 minutes Some transactional emails are failing to send Monitoring - Some of the transactional emails are failing to send from our dashboard. This appear...
January 14, 2020 17:22 UTC WARN about 2 hours Elevated 5XX and 4XX errors on mt1 cluster Update - All DNS traffic is now being directed at working instances. Around ~10% of requests are ...
January 05, 2020 17:32 UTC WARN about 3 hours Issue with primary domain for Chatkit and Beams Monitoring - The registration has been renewed, however, we expect it may take some time for it t...
December 17, 2019 10:12 UTC WARN about 9 hours Degraded performance of presence channels Monitoring - We've implemented a fix and this issue should be resolved. We're continuing to monit...
December 06, 2019 14:42 UTC WARN 20 minutes Elevated publish errors on multiple Channels clusters Update - We have identified the instances still running the faulty version. We are fixing these i...
December 06, 2019 14:02 UTC DOWN 40 minutes Elevated publish errors on multiple Channels clusters Update - All multi-tenant clusters are operating normally. Some dedicated clusters are still affe...
October 15, 2019 18:04 UTC WARN 15 minutes Chatkit service degradation Monitoring - Chatkit service has returned to normal. Oct 15, 18:15 UTC
October 15, 2019 17:59 UTC DOWN 5 minutes Chatkit service degradation Identified - The Chatkit service has been severely degraded by the inability to scale or launch c...
September 30, 2019 16:57 UTC DOWN 5 minutes Outage of Channels ap1 cluster Investigating - We are currently investigating this issue. Sep 30, 16:55 UTC
September 19, 2019 15:32 UTC DOWN 9 minutes Channels Dashboard Unavailable Investigating - We are currently investigating an issue with our Channels Dashboard. Users are un...