We’ve added a new notification option to give you more control over how and when you get alerted: Recovery Notices.
Until now, notifications were primarily focused on incidents – letting you know when something goes wrong. But we heard from many of you that not all alerts are equally useful. While some teams want full visibility across the entire lifecycle of an incident, others are mainly concerned with when a service goes down, not when it comes back up.
With Recovery Notices, you can now decide.
What are Recovery Notices?
Recovery Notices alert you when a service returns to an “Up” state after an outage or degraded performance.
Why this matters
Different teams have different workflows:
- Some need to track resolution times and confirm recovery
- Others just need to react quickly to downtime and move on
If you fall into the second group, recovery notifications can sometimes add unnecessary noise. Now, you can simply turn them off.
How it works
You can toggle Recovery Notices directly in your monitor’s notification settings.
And if you’re managing multiple services, you can control notification preferences for all monitors in one place from your board settings. This makes it easy to apply consistent alerting rules across your entire setup without updating each monitor individually.
The result
Fewer interruptions, more relevant alerts, and a notification system that adapts to your needs – not the other way around.
As always, we’re continuing to improve how you stay informed. Let us know what you think.
